Mar 4, 2025SuspensionElectrical systemEngine
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
NHTSA ODI 11646346
Mar 3, 2025Electrical systemWheelsCrashFire
Unknown
NHTSA ODI 11646062
Jun 3, 2024Electrical system
The vehicle's Uconnect system (which is required for most all functions including backup camera) will intermittently go black and become unresponsive. Soft and hard resets do not resolve it at first. Hard reset eventually resulted in a generic screen with numerous functions missing. Eventually after several hours the correct screen restored itself. This happens intermittently and there are hundreds of reports of this online (search for Uconnect screen black).
NHTSA ODI 11592164
Mar 14, 2024Electrical system
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
NHTSA ODI 11577363
Mar 22, 2023Electrical systemSpeed controlEngine
Was getting on freeway and hit the gas to accelerate and get ahead of the traffic. The Challenger would not accelerate fast (has a hemi) and car almost flew into me. Started testing the vehicle and it just wouldn't accelerate fast, it was stall slowly and pickup speed over 30 seconds or so. I brought it in to one shop and they said its probably a software update and to take it to Dodge and it should be free. Dodge told me it's probably not software, kept my car for 5 days and told me it was a software update and that they updated it for free but still charged me $175 for the "diagnosis" when I told them exactly what the issue was. And now that I got it back, it gets stuck in reverse, you have to turn the vehcile off and wait and start it again then it works. At a red light turn yesterday, it wouldn't drive forward and the "D" for drive started flashing.
NHTSA ODI 11513260
Dec 24, 2021Electrical system
Key Fob to start vehicle ran out of battery, I then replaced the battery from a nearby CVS Store and the Key Fob is still not working and my car will not start due to my key fob not being detected.
NHTSA ODI 11444917
May 15, 2021Electrical system
HAD VEHICLE IN REVERSE, PUT VEHICLE BACK IN DRIVE OR PARK AND REAR VIEW ASSIST CAMERA IS STILL SHOWING ON THE SCREEN FOR AT LEAST 10-12 SECONDS AFTER GEAR IS NO LONGER IN REVERSE. JUST GOT CAR IN JANUARY OF 2021, CANT UNDERSTAND WHY THIS HAPPENS. HAS HAPPENED MULTIPLE TIMES NOW.
NHTSA ODI 11416706
May 3, 2021Electrical system
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
NHTSA ODI 11414979
Jan 6, 2021Electrical system
DRIVER AND PASSENGERS WINDOWS GO UP AND DOWN WHEN CAR SITS OVERNIGHT WHICH DRAINS THE CAR'S BATTERY.
NHTSA ODI 11386883
Dec 23, 2020Electrical systemWheels
WHEELS: MY FRONT LEFT WHEEL TENDS TO FEEL LIKE IT HITS SOMETHING WHEN I TURN MAKING A THUMP SOUND . CAMERA: STAYS IN REVERSE WHILE SHIFTED / ALSO GEAR
NHTSA ODI 11384684
Jun 9, 2020Electrical systemBody & structureSpeed control
WHEN CAR IS IN REVERSE, BACKUP CAMERA IS UNAVAILABLE JEOPARDIZING SAFETY AROUND. DURING ACCELERATION OF CAR WHEN DRIVING, THE SPEEDOMETER ON DASH SHOWS DIFFERENT THAN THE DIGITAL SPEEDOMETER. I.E IF I AM GOING 40 THE DIGITAL SHOWS 60+ (VARIES). PASSENGER DOOR LOCK HAS DIFFICULTY CLICKING LOCK/UNLOCK AND NO CHILD LOCK IS ON- WILL BE SAFETY CONCERN IF EXITING IS NEEDED OF VEHICLE. ALL ISSUES ABOVE HAPPEN ALMOST EVERY TIME. *TR
NHTSA ODI 11328031
Jan 13, 2020Electrical system
TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT WHEN REVERSING HIS VEHICLE TO PARK, IT JOLTED BACKWARDS. THE SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE ENGINE, AND THE PARK CAR AND TURN OFF THE ENGINE WARNING LIGHTS ILLUMINATED. THE GEARS WERE STUCK IN THE PARK POSITION AND THE ENGINE WAS STILL RUNNING. THE DEALER BRAVO CHRYSLER DODGE JEEP RAM OF ALHAMBRA LOCATED AT 1100 W MAIN ST, ALHAMBRA, CA 91801 (626) 283-5212 REFUSED TO HELP TOW THE VEHICLE. TWO DAYS LATER THE DEALER CALLED BACK AND ASKED THE CONTACT TO PICK UP THE VEHICLE AND SAID THERE WAS NOTHING WRONG. THE CONTACT PICKED UP THE VEHICLE AND THE SAME ISSUE OCCURRED WITH ALL OF THE LIGHTS FLASHING. THE CONTACT STATED THE STEERING WHEEL WAS HARD TO CONTROL. THE CONTACT SLOWLY DROVE THE VEHICLE BACK TO THE DEALER. THREE DAYS LATER THEY FOUND OUT THERE WAS A TRACKING DEVICE. THE TRACKING DEVICE DESTROYED THE WIRING IN THE VEHICLE. THE DEALER STATED THAT THEY WERE GOING TO REMOVE THE TRACKER AND REPAIR THE WIRING. THE CONTACT HAD INFORMED THE MANUFACTURER AND HE WAS GIVEN A CASE NUMBER. THE DEALER REPAIRED THE VEHICLE AND THE SAME ISSUE OCCURRED AGAIN WHILE THE CONTACT WAS DRIVING AND HE ALMOST GOT INTO AN ACCIDENT. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE DEALER TEST DROVE THE VEHICLE FOR AN EXTENDED MILEAGE FOR OVER 100 MILES. THE ISSUE OCCURRED AGAIN DURING THE TEST DRIVE. THE DEALER STATED THAT THE ENTIRE WIRING SYSTEM HAD TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS INVALID.
NHTSA ODI 11298999