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What 39 owners told NHTSA about the 2019 Chrysler Pacifica Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (39)Electrical system (18)Transmission & drivetrain (15)Engine (13)Fuel system (4)Speed control (3)Steering (3)Brakes (1)Driver assistance (1)Electronic Stability Control (esc) (1)Wheels (1)

1 of 39 complaints match · Driver assistance · clear filters

Jan 30, 2024Electrical systemSpeed controlDriver assistance

The electrical system for the Chrysler Pacificas are dangerous. Beyond the other dangerous recalls, my Horn and cruise control no long work intermittently. I learned this while trying to warn a driver that was cutting into my lane without seeing my vehicle and I couldn’t warn them that they were about to hit me. Also Cruise control stops randomly. This all started after previous recall repairs. Since I am unable to use my horn in an emergency, I am nervous that my airbag no longer functions. This is a common issue reported online. This all started after previous recall repairs

NHTSA ODI 11568907

Working with the data? Download all 39 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Chrysler Pacifica Phev verdict →