What 395 owners told NHTSA about the 2019 Chevrolet Traverse

Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, linkage, lower control arm, and tire, rear fender, the pillar and hingers between the front and rear door, steering gear and linkage. In spite the of violence of the accident, none of the airbags deployed, especially the driver's side airbag which allowed the driver's head to contact the driver's door window.

NHTSA ODI 11731637

Safety restraint system is on the screen and the airbag icon is on the dash. All of a sudden No accident occurred

NHTSA ODI 11731245

I was in an accident in my 2019 Chevy Traverse on September 4, 2025. Upon impact, my airbags did not deploy. I was pulling out from and intersection and a car with no lights on was coming from the right of me going towards the left of me. I ended up hitting his car on the driver' side and rear door. His side airbags went off. I was wearing my seatbelt. My body was thrown forward and hit the steering wheel. The airbag did not go off upon impact. I have a broken sternum, bruised ribs and bruises across my left shoulder due to the seatbelt. I ended up in the hospital overnight for observation. They were worried about my heart and lungs since they were jarred forward when I hit the steering wheel. Now my insurance company wants to total my car. They also want me to get a different title (salvage title) if I have the car fixed, which in turn with make it hard for me to sell it and keep insurance on it. I want to know what will be done about this. If I get the car fixed, will it happen again? Looking for answers. I feel that I would have been just fine if my airbag had went off. Now I am looking at 6-8 weeks of painful recovery.

NHTSA ODI 11687919

The contact owns a 2019 Chevrolet Traverse. The contact stated that while his wife was driving at 20 MPH at an intersection, she failed to see the approaching vehicle that was driving 40 MPH and T-boned that vehicle. The air bags did not deploy. During the impact, the contact's wife's chest area collided with the steering wheel. The other vehicle did have all the air bags deployed. A police report was filed. The contact’s wife sustained abdominal, right knee, and chest pain, as well as a headache, and was treated in the hospital. The vehicle was towed to the tow yard. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

NHTSA ODI 11685003

Veh continues to display service stabilitrak when coming out of auto stop at a light or stop. Service restraint likely keeps coming on unable to buckle seat belts sometime seat get stuck when moving forward or backwards on driver side Shift to park light keeps coming on Service parking break is coming in as well for no apparent reason

NHTSA ODI 11643739

My wife and I were t-boned in the front end of our 2019 Chevy Traverse. I am familiar with how airbags operate and the force necessary to activate the trigger switch. At the force we were hit, the airbags should have deployed. None of the airbags worked. The car that hit us was totaled. Their front end was completely demolished to the firewall and all airbags were deployed. Our car had $11,000 plus worth of front /side damage. Our bodies are recovering from injuries we should not have sustained if the airbags were functional. We will be contacting the dealer.

NHTSA ODI 11491846

I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise

NHTSA ODI 11439612

I RECENTLY HAD A CRASH IN MY 2019 CHEVROLET TRAVERSE. THE IMPACT HIT MY DRIVER DOOR AND FRONT END OF MY CAR. THE VEHICLE THAT HIT MY CAR WAS TRAVELING BETWEEN 45 AND 50 MILES AN HOUR. EVERY AIRBAG IN THEIR VEHICLE DEPLOYED HOWEVER EVEN WITH THE SIGNIFICANT IMPACT NONE OF MY AIRBAGS DEPLOYED. I'VE SPOKEN WITH MINI REPAIRMAN AT MORE THAN TWO CHEVROLET DEALERSHIPS WHO STATED THE AIRBAGS SHOULD HAVE DEPLOYED.

NHTSA ODI 11352370

TL* THE CONTACT OWNED A 2019 CHEVROLET TRAVERSE. WHEN THE CONTACT'S VEHICLE WAS TURNING LEFT INTO A DRIVEWAY, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH. THE CONTACT'S VEHICLE WAS PUSHED INTO A DITCH. THE DRIVER'S AIR BAG FAILED TO DEPLOY, CAUSING THE CONTACT'S HEAD TO STRIKE THE STEERING WHEEL. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: E961540 WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 4,193.

NHTSA ODI 11265853