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What 20 owners told NHTSA about the 2019 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (4)Transmission & drivetrain (6)Engine (5)Brakes (3)Electrical system (3)Airbags (2)Driver assistance (2)Speed control (2)Visibility & wipers (2)Backup camera & sensors (1)Fuel system (1)

4 of 20 complaints match · crash/fire/injury only · clear filters

Jul 1, 2026BrakesDriver assistanceCrash

The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes would not work causing a major accident.

NHTSA ODI 11747783

Mar 2, 2022AirbagsCrash1 injury

The airbags did not deploy, and the driver hit the windshield.

NHTSA ODI 11454888

Jan 16, 2022Fuel systemBackup camera & sensorsCrashFire

Carvana

NHTSA ODI 11447696

Feb 11, 2019Speed controlCrash2 injuries

I WAS STOPPED IN THE LEFT TURNING LANE ATTEMPTING TO CROSS A HIGHWAY. WHEN I TURNED LEFT THE VEHICLE WOULD NOT ACCELERATE. I PRESSED THE PEDAL ALL THE WAY DOWN BUT THE CAR WAS CREEPING. I COULD NOT CROSS THE HIGHWAY AND WAS STRUCK IN ONCOMING TRAFFIC. I WAS GIVEN A TICKET FOR FAILURE TO YIELD. I HIT A VEHICLE AND WAS CHARGED AT FAULT IN THE ACCIDENT. THE VEHICLE IS A RENTAL CAR.

NHTSA ODI 11176137

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Chevrolet Cruze Limited verdict →