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What 10 owners told NHTSA about the 2019 Cadillac CTS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Transmission & drivetrain (3)Engine (2)Backup camera & sensors (1)Electrical system (1)Engine & cooling (1)Fuel system (1)Seats (1)Steering (1)Suspension (1)Wheels (1)

3 of 10 complaints match · Transmission & drivetrain · clear filters

Apr 30, 2025Transmission & drivetrainEngine

I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident

NHTSA ODI 11658018

Nov 17, 2024Transmission & drivetrain

The rear differential started making noise and growling. Upon draining the differential, we found a lot of metal debris. Upon reading on this issue, we found that Cadillac has had this issue with past models. It seems that the original G.M. part is no longer available. This could be a safety risk if the rear wheels are to lock up due to debris. It has not been confirmed by the dealer, the vehicle is out of warrantee at 91,000 miles.

NHTSA ODI 11625811

Jul 5, 2022Transmission & drivetrain

The vehicle hard shifts in low gear and at low speeds. The hard shifting makes the car hard to handle in slow speed situations such as parking lots. Because the car lurches forward unexpectedly, it poses a safety concern toward nearby pedestrians.

NHTSA ODI 11472390

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Cadillac CTS verdict →