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What 3 owners told NHTSA about the 2019 BMW 7 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3)Crash / fire / injury (1)Body & structure (1)Lights (1)Visibility & wipers (1)

1 of 3 complaints match · Body & structure · clear filters

May 22, 2024Body & structure

The contact owns a 2019 BMW 740I. The contact stated that the leather on the front dashboard had started to peel. Over time, the leather began to shrink and began to roll back towards the windshield. Due to the failure, the contact's vision became obstructed while driving. The vehicle was taken to a dealer where a technician recommended that the dashboard be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was not covered under Warranty. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 56,000.

NHTSA ODI 11590083

Working with the data? Download all 3 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 BMW 7 Series Hybrid Sedan verdict →