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What 2 owners told NHTSA about the 2019 BMW 6 Series
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 2 complaints match · Transmission & drivetrain · clear filters
Nov 15, 2024Transmission & drivetrain
The car was making a strange noise when the starter was engaged. The local BMW dealer discovered the starter motor bolts had "backed themselves out" of their mounting, which resulted in the starter motor shifting. The shift resulted in the starter motor contacting the transmission bell housing and cracking the transmission case. The shift also damaged the flywheel; specifically, some teeth on the flywheel are damaged. The car has 60,000 miles on the odometer and has been in service 72 months. The car has only been serviced by BMW, and they deny ever working on the starter motor. The car now requires a new transmission, a new flywheel and a new starter motor assembly. If the starter had broken away at highway speeds it could cause a chain reaction mechanical failure and could have caused an accident.
NHTSA ODI 11625392
Working with the data? Download all 2 complaints as CSV · fetched from NHTSA July 21, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2019 BMW 6 Series verdict →