What 39 owners told NHTSA about the 2019 BMW 3 Series Gt

Description of the Problem: •Component/system that failed: The engine starter, which is subject to an open recall issued September 23, 2025. The starter was not replaced during a service visit. The vehicle no longer exists due to the fire, but the VIN and service records are available for inspection. •Safety risk: The starter malfunction caused the vehicle to catch fire while parked, creating a serious safety risk to myself, my child, and others nearby. •Problem reproduction/confirmation: The fire and defect were confirmed by BMW’s inspection as originating from the starter irregularity tied to the recall. •Inspections: The vehicle was inspected by BMW North America’s engineering team after the fire, and insurance representatives confirmed the total loss. •Warning signs prior to failure: There were no warning lamps, messages, or symptoms indicating the starter defect before the fire. Additional context: The vehicle was serviced at an authorized BMW dealership on December 3, 2025. I was not informed of the recall, and the starter was not replaced. The vehicle caught fire on December 19, 2025, resulting in a total loss. While my insurance resolved the ACV, this incident was caused by BMW’s recall-related defect and procedural failure. I have escalated this matter to BMW North America and am requesting a resolution that restores me to a comparable position (replacement vehicle or financial support). Official confirmation: BMW North America confirmed in a confidential letter that the fire originated from the starter defect tied to the open recall. This letter is available for review upon request.

NHTSA ODI 11720473

The contact owns a 2019 BMW 330i. The contact stated that while driving at 60 MPH on a three-lane highway, traveling in the exit lane, and using the hands-free calling system to speak with his wife, the vehicle crashed into an unknown metal object in the roadway, which tore the undercarriage. The driver-side air bag exploded without warning, resulting in him sustaining a concussion, and the vehicle came to a stop. The emergency call system failed to activate. His wife was able to contact 911, who was delayed in locating the incident site. The fire department, ambulance, and police department were on the scene. The contact was treated at the scene by the ambulance. The contact went to a walk-in clinic the next day, where medical attention was provided. There was no reported fire or police report filed due to the lack of identification of any damage. The vehicle was towed to the local dealer, who determined there was damage to the undercarriage. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had written a letter to send to the manufacturer. The failure mileage was approximately 51,443.

NHTSA ODI 11707834

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked on the driveway, the vehicle caught fire. The contact called the fire department, and the fire was extinguished. The vehicle was towed to an impound lot and was declared a total loss by the contact's insurance provider. The contact stated that recently he had received a recall notice from the manufacturer for NHTSA Campaign Number: 25V636000 (Electrical System). The contact related the fire to the description of the recall of the fire risk when parked. The manufacturer was informed of the failure. The failure mileage was approximately 57,000.

NHTSA ODI 11703907

My parked vehicle, with the ignition off, caught fire while I was inside the gym. Within10-15 mins of entering the gym, the gym intercom announced that a car matching the description of my vehicle was on fire on the parking lot. When I went outside, firefighters were actively extinguishing the flams and cutting in the hood of the car. The vehicle was ultimately destroyed and considered a total loss. The vehicle has an active recall warning of a potential fire risk, even when the car is parked and turned off. The fire occurred without any action on my part, and I could have been seriously injured or killed. Also, others as well.

NHTSA ODI 11700770

The contact owned a 2019 BMW 330i. The contact stated that while driving approximately 15 MPH, smoke was seen coming from under the hood of the vehicle. After stopping and exiting the vehicle, flames were then present coming from under the hood and the fire department was called to the scene. The flames were extinguished. The vehicle was destroyed and towed away. A fire report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 4,500.

NHTSA ODI 11475151

BMW ADVERTISES AS A SAFETY FEATURE AN EMERGENCY BRAKE ASSIST SYSTEM THAT "WARNS ABOUT THE RISK OF COLLISION AND, WHERE APPROPRIATE, BRINGS THE VEHICLE TO A COMPLETE STOP BEFORE IT RESULTS IN A CRASH WITH AN OBSTRUCTION, A PERSON OR ANOTHER VEHICLE" (HTTPS://WWW.BMW.COM/EN/INNOVATION/THE-MAIN-DRIVER-ASSISTANCE-SYSTEMS.HTML#PWJT-EMERGENCY-BRAKE-ASSIST) MY WIFE WAS DRIVING AT ABOUT 10-15 MPH AND THERE WAS ANOTHER CAR IN FRONT. SHE WAS DISTRACTED BY A CRYING BABY AND TOOK HER EYES OFF THE ROAD AND COLLIDED WITH THE FRONT CAR. THE BMW SYSTEM FAILED TO TAKE ACTION TO BRAKE TO MINIMIZE OR AVOID THE COLLISION. THIS WAS CONFIRMED WHEN BMW QUERIED THE SYSTEM, THAT NO BRAKING ASSIST WAS APPLIED IN THE INCIDENT. THIS "SAFETY" FEATURE WAS ADVERTISED BY BMW AND WE PAID A PREMIUM FOR THIS FEATURE AND IN FACT DECIDED TO LEASE THIS CAR BASED ON THIS FALSE PREMISE/ ADVERTISEMENT. IN THIS INSTANCE, THE ACCIDENT OCCURRED DURING DAYLIGHT ON A CITY STREET, WITH SUNNY WEATHER, WITH AN OBJECT AT A STANDSTILL IN FRONT OF MY CAR. *TR

NHTSA ODI 11324323