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What 47 owners told NHTSA about the 2018 Volvo XC90 T5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (47)Crash / fire / injury (5)Electrical system (12)Brakes (9)Fuel system (6)Engine (5)Visibility & wipers (5)Body & structure (4)Driver assistance (3)Transmission & drivetrain (3)Latches & locks (2)Steering (2)

4 of 47 complaints match · Body & structure · clear filters

Dec 16, 2024Body & structure

My 2018 Volvo XC90 had repeated water leakage from the panoramic sunroof. In most cases, when the vehicle is parked flat or the front is at a slight angle, water leaks in and collects in the cargo area. It collects into a plastic compartment over the battery located on the right side of the cargo area and/or on top of the rear cargo mat. When the vehicle is moving and it is raining, water leaks in from the rearview mirror, making the entire dash, screen, shifter and both driver and passenger wet. The rain also comes in from the rear right side of the second row making the entire seat or any passenger sitting there wet. Volvo is not acknowledging this defect nor are there any solutions in place. This is extremely concerning.

NHTSA ODI 11631071

Oct 31, 2024Body & structure

Door handle for drivers side door breaks off into hand. Exiting vehicle made extremely complicated: if window is compromised in any way or lock system is compromised in any way, exit of vehicle is impossible.

NHTSA ODI 11622921

Mar 29, 2023Body & structure

The secondary hood latch release cable is not functioning, preventing the hood from opening. Thousands of owners complaining about that. There is a Volvo Service Bulletin Action but they are pretending to charge for that. Quality bulletin service action: S89651 What can I do?

NHTSA ODI 11514415

Jan 12, 2023Body & structure

The rear doors can inadvertently open in cold when driving down the road without warning. This has happened on a few occasions, even when the dash lights are showing the doors are closed and locked.

NHTSA ODI 11501518

Working with the data? Download all 47 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Volvo XC90 T5 verdict →