What 36 owners told NHTSA about the 2018 Volvo XC60 T8 Polestar Engineered Plug-in Hybrid

The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact stated that the vehicle had exceeded 40 MPH. During the crash, the front end of the vehicle was damaged; however, no air bags were deployed. The contact was not injured. The Police and EMS were called to the scene, and the driver and front seat passenger were examined. The driver and passenger suffered emotional stress from the crash. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 87,843.

NHTSA ODI 11746434

THE CONSUMER PURCHASED THE VEHICLE DECEMBER 21,2019 AND IT WAS TOTALED DECEMBER 22,2019. THE CONSUMER HAD THE FEATURE ON THEIR E ON MY VEHICLE THAT CAUSED THE ENGINE TO SHUT OFF WHILE STOPPED AND START UP AGAIN AS THEY PUT THEIR FOOT ON THE GAS. THE VEHICLE FAILED TO RESTART WHEN THEY HIT THE GAS WHILE STOPPED AT A LIGHT ON 27 SOUTH. THE ENDING RESULT WAS AN ACCIDENT FOR WHICH THEIR INSURANCE COMPANY IS BEING PERSONALLY SUED BY THE LIABLE COUPLE THAT HIT THEIR VEHICLE. THEY WERE UNABLE TO TURN THE CAR OFF AND THE STEERING COLUMN AND BRAKE PEDAL WERE LOCKED WHEN THEY ATTEMPTED THIS. THE VEHICLE TURNS ON WHEN THE KEY IS IN THE CAR AND THE BRAKE IS PUSHED WHILE THE IGNITIONS BUTTON IS TURNED. THEY ATTEMPTED THIS MOVE BECAUSE IT IS ALSO HOW THE VEHICLE IS TURNED OFF. THIS WAS UNSUCCESSFUL. WHEN THE VEHICLE'S REPAIR RECORD WAS PULLED IT WAS NOTED THAT A SENSOR FOR THAT DEVICE HAD BEEN REPAIRED PREVIOUSLY. THE CONSUMER STATED THAT THEIR CONCERN IS THAT THE MILEAGE FOR THIS VEHICLE WAS 26000 MILES AND IT WAS A 2018. IT COULD HAVE POTENTIALLY RESULTED IN MORE SERIOUS INJURIES OR DEATH IF THE SITUATION HAD BEEN DIFFERENT. THANK YOU *LN *AS

NHTSA ODI 11299270

ON THE EVENING OF NOVEMBER 20, 2018 MY FAMILY AND I WERE IN A CAR ACCIDENT. MY DAUGHTER WAS DRIVING MY HUSBAND'S NEW XC60 THAT HE HAD RECENTLY PURCHASED. AS THE FIVE OF US SAT STOPPED AT A TRAFFIC LIGHT, 2 CARS COLLIDED AND ONE HIT US HARD ENOUGH FROM THE FRONT CORNER THAT THE IMPACT FORCED MY DAUGHTER BACK INTO THE SEAT AND THEN PROPELLED HER FORWARD SLAMMING HER CHEST INTO THE STEERING WHEEL DESPITE HER WEARING HER SEATBELT. NO AIR BAGS DEPLOYED. THE DAMAGE TO THE CAR WAS SO EXTENSIVE IT TOOK OVER 2 MONTHS TO REPAIR. YET NO AIR BAGS DEPLOYED.

NHTSA ODI 11207490

KEY FOB CAN ACTIVATE THE LIFT GATE WHEN KEY IS IN POCKET BECAUSE THE BUTTONS ARE TOO SENSITIVE ON THE FOB LEADING TO A PERSON GETTING INJURED BY AUTOMATICALLY CLOSING TRUNK. VEHICLE WAS STATIONARY LOADING GROCERIES INTO TRUNK.

NHTSA ODI 11132304

MY WIFE AND I PICKED UP OUR NEW VOLVO XC60 T8 A WEEK AGO AND WE TRIED THE PARK ASSIST PILOT FUNCTION FOR THE FIRST TIME LAST NIGHT IN OUR APARTMENT'S GARAGE. WE TURNED ON THE PARK ASSIST PILOT FOR PERPENDICULAR PARK AS WE LOOKED FOR A PARKING SPOT. AFTER THE CENTRAL MONITOR INDICATED A SPOT HAS BEEN FOUND, I PUT THE GEAR IN REVERSE AS ADVISED AND PLACED MY FOOT ON THE BRAKES AS THE CAR BEGINS TO DO ITS JOB. THE CAR BACKED UP AND ATTEMPTED TO TURN INTO THE PARKING SPOT; HOWEVER, IT ACCELERATED AND TURNED SO QUICKLY THAT BEFORE I COULD REACT, THE BACK BUMPER AND LEFT BRAKE LIGHTS HAVE HIT THE COLUMN BESIDE THE PARKING SPOT. THERE HAS BEEN NO INDICATION OF ANY OBSTRUCTION WHEN IT WAS BACKING AND TURNING INTO THE SPOT. IN REMINISCENT, I THINK THE ONLY THING I COULD'VE DONE WAS PRESS ON THE BRAKE SOONER; HOWEVER, THE BACKING AND TURNING OCCURRED SO ABNORMALLY ABRUPT THAT THERE WAS NO TIME TO REACT. MY WIFE AND I BOTH AGREE THAT THE MOVEMENT WAS SO SUDDEN AND FAST THAT IT FELT LIKE THE CAR WAS OUT OF CONTROL. THE FORTUNATE THING WAS THAT WE DID NOT HIT ANY OTHER CAR OR PEOPLE OR DAMAGE OUR BUILDING'S STRUCTURE. AFTER THE INCIDENT, I DO NOT FEEL CONFIDENT ABOUT THE PARK ASSIST PILOT FEATURE AND WILL NOT RECOMMEND OTHERS TO USE IT. WE HOPE THIS REPORT WILL LEAD TO AN INVESTIGATION OF THE VEHICLE'S PARK ASSIST PILOT SYSTEM AND PREVENT MORE SERIOUS ACCIDENTS FROM HAPPENING TO OTHERS. EVEN THOUGH DRIVERS ARE ADVISED TO PUT THEIR FOOT ON THE BREAK DURING ITS USE, IT WOULD BE VERY HELPFUL IF THE REVERSE SPEED COULD BE AUTOMATICALLY RESTRICTED TO THE ADVISED 4MPH. ADDITIONALLY, THE CAR HAS ALREADY BEEN EQUIPPED WITH MANY SENSORS THAT PREVENT COLLISIONS DURING DRIVING AND MANUAL PARKING. THESE SENSORS CAN READILY BE USED TO SENSE OBSTRUCTION DURING PARK ASSIST PILOT AND STOP THE VEHICLE WHEN THEY ARE TRIGGERED. HOWEVER, THEY HAVE FAILED IN OUR CASE TO PREVENT THE COLLISION.

NHTSA ODI 11076417