Home · 2018 Volkswagen Jetta Hev · Complaints

What 31 owners told NHTSA about the 2018 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (1)Fuel system (8)Airbags (6)Transmission & drivetrain (5)Electrical system (3)Engine (2)Brakes (1)Chest Clip, Buckle, Harness (1)Seat belts (1)Tires (1)Wheels (1)

5 of 31 complaints match · Transmission & drivetrain · clear filters

Apr 1, 2026Transmission & drivetrain

My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300

NHTSA ODI 11728653

Aug 29, 2022Transmission & drivetrain

Key locked in ignition at an unsafe area where I was stuck for hours. Car has approximately 89,000 miles and the key being stuck in ignition has happened to me twice recently and I know it will continue to do so until there is a recall for the safety issue that the Ignition causes.

NHTSA ODI 11481801

Feb 4, 2021Transmission & drivetrain

AT ABOUT 40,000 MILES- CAR WOULD NOT MOVE IN DRIVE POSITION. DASH CODE: ESC. LUCKILY, 2018 JETTA STILL UNDER WARRANTY AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY

NHTSA ODI 11394599

May 15, 2020Transmission & drivetrainElectrical system

AFTER REVERSING AND THEN STOPPING AND SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION POPS IN TO GEAR. ALSO VEHICLE RADIO TURNS ON AND OFF AT RANDOM TIMES HAVING TO RESTART WHILE IN MOTION. *TR

NHTSA ODI 11324610

Jul 10, 2019Transmission & drivetrain

WHILE IN MOTION AT LOW SPEEDS, BETWEEN 28 AND 30 MPH, YOU CAN HEAR A GRINDING OR SCRAPING NOISE COMING FROM THE CAR AND YOU CAN FEEL A BIT OF LOSS OF POWER IN THE CAR. I BELIEVE THIS IS IN THE TRANSMISSION. WHEN BOUGHT NEW, THIS NOISE WAS NON EXISTING, IT APPEARED AFTER A FEW MONTHS OF DRIVING

NHTSA ODI 11230706

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Volkswagen Jetta Hev verdict →