Home · 2018 Toyota RAV4 Phev · Complaints

What 328 owners told NHTSA about the 2018 Toyota RAV4 Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (328)Crash / fire / injury (62)Electrical system (128)Engine (32)Brakes (30)Transmission & drivetrain (26)Lights (23)Visibility & wipers (21)Speed control (20)Airbags (16)Body & structure (14)Fuel system (12)

3 of 328 complaints match · Body & structure · crash/fire/injury only · clear filters

Jul 8, 2020SuspensionBody & structureSpeed controlCrash

ON 7/3/20 AT ABOUT 3 PM EDT I WAS PREPARING TO TURN LEFT AND EXIT MY NEIGHBORHOOD. I WAS STOPPED. I PRESSED ON THE ACCELERATOR AND THE VEHICLE SUDDENLY ACCELERATED STRAIGHT AHEAD AT A HIGH RATE OF SPEED. I WAS UNABLE TO STOP THE VEHICLE. I TRAVELLED ABOUT 100 TO 150 FEET, CLIMBED AN ENBANKMENT AND LANDED IN A SMALL WOODED RAVINE. I WAS ATTEMPTING TO EXIT MY NEIGHBORHOOD ONTO A PAVED ROAD.

NHTSA ODI 11338142

Feb 28, 2019Electrical systemBody & structureFire

I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.

NHTSA ODI 11183106

Sep 1, 2018Body & structureBrakesCrash

THE VEHICLE BREAKING SYSTEM FAILED WHILE TRYING TO SLOW DOWN TO STOP A COUPLE HUNDRED FEET BACK FROM STOPPED VEHICLE SITTING AT REDLIGHT, THIS COMPLETELY RESULTED IN COLLISION ON AUGUST 26, 2018. THERE WAS ONLY APPROXIMATELY 500 MILES ON THE VEHICLE ORIGINALLY PURCHASED ON AUGUST 18, 2018

NHTSA ODI 11123950

Working with the data? Download all 328 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Toyota RAV4 Phev verdict →