Home · 2018 Toyota RAV4 Hv · Complaints

What 328 owners told NHTSA about the 2018 Toyota RAV4 Hv

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (328)Crash / fire / injury (62)Electrical system (128)Engine (32)Brakes (30)Transmission & drivetrain (26)Lights (23)Visibility & wipers (21)Speed control (20)Airbags (16)Body & structure (14)Fuel system (12)

Newest first · 328 complaints · page 11 of 14

Dec 13, 2019Visibility & wipers

SUNROOF EXPLODED WHILE DRIVING AT 65MPH & NO OTHER VEHICLES AROUND.THE DEALER WHERE THE VEHICLE WAS BOUGHT CLAIMS A ROCK CAUSED THE ISSUE AND WILL NOT PAY FOR THE REPAIR.

NHTSA ODI 11288964

Dec 12, 2019Speed control

IN THREE SEPARATE OCCASIONS SINCE PURCHASE JANUARY 16TH, 2018, THE ADAPTIVE CRUISE CONTROL HAS LOST TRACK OF AN SUV IN FRONT OF ME AND CONTINUED TO ACCELERATE. DRIVER HAD TO INTERVENE. FIRST INSTANCE WAS A BROWN PONTIAC AZTEC IN CLEAR WEATHER DAYTIME. SECOND OCCURRENCE WAS A BLUE CHEVY ENCORE IN CLEAR WEATHER DAYTIME. THIRD OCCURRENCE WAS A BLACK ESCALADE IN CLEAR WEATHER AT NIGHT. VEHICLE CRUISE CONTROL WAS SET TO 70-80 MPH WITH THE CLOSEST DISTANCE SETTING.

NHTSA ODI 11288606

Dec 6, 2019Fuel system

THIS IS AN UPDATE TO COMPLAINT # 11279255 FILED ON 11/10/2019. CAR STALLED UNEXPECTEDLY WHILE DRIVING WITH "CHARGING SYSTEM MALFUNCTION" APPEARING ON THE DASH NEXT TO CHECK ENGINE LIGHT. AFTER TAKING CAR TO LOCAL TOYOTA DEALER IN CONSHOHOCKEN PA, THEY KEPT THE CAR ASKED QUESTIONS AND FINALLY FOUND A FAULTY VALVE IN THE GAS LINE THAT WAS FLOODING THE VAPOR CANISTER WITH GAS. TOYOTA STEPPED UP AND ALONG WITH THE PERSISTENCE OF THIS DEALERSHIP IN DIAGNOSING THE PROBLEM, IT WAS RESOLVED. THIS ISSUE WAS A THREAT TO LIFE AS IF IT HAD HAPPENED 10 MINUTES LATER WHEN THE CAR WAS ON AN INTERSTATE, SOMEONE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED.

NHTSA ODI 11287441

Dec 2, 2019Electrical system

THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.

NHTSA ODI 11286289

Nov 24, 2019BrakesEngineFuel system

WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.

NHTSA ODI 11282038

Nov 12, 2019Transmission & drivetrain

THE VEHICLE JERKS AND MAKES LOUD NOISE WHEN THE EV MODE TURNS ON MOMENTARILY AT 60 MILES PER HOUR. THIS USUALLY HAPPENS WHEN GOING DOWN HILL AND PRESSING ACCELERATOR AFTER RELEASED FOR A FEW MINUTES. THIS DOES NOT ALWAYS HAPPEN BUT WHEN IT DOES, FEELS LIKE THE REAR TIRE HAS BUSTED AND THE CAR IS BEING FORCED TO MOVE. IT HAS HAPPENED MULTIPLE TIMES NOW AND I HAVE REPORTED IT TO TOYOTA BUT THE DEALER CANNOT REPLICATE THE PROBLEM. IT HAS OCCURRED AT LEAST 8 TIMES SO FAR SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2018.

NHTSA ODI 11279675

Nov 10, 2019Electrical system

WHILE DRIVING THE CAR SHUTTERED THEN STOPPED WHILE IN TRAFFIC AND CHECK ENGINE LIGHT AND CHARGING SYSTEM MALFUNCTION ERROR MESSAGE APPEARED. I COASTED OVER TO SIDE OF ROAD. RESTARTED CAR TO GET HOME AND THIS SAME THING HAPPENED 3 MORE TIMES UNTIL I GOT HOME AND PARKED IT. WE RAN THE CAR IN THE DRIVEWAY AND THE SAME THING HAPPENED 3 MORE TIMES. SINCE IT IS SUNDAY AFTERNOON WILL HAVE TO CALL TOYOTA ON MONDAY. AFTER READING ONLINE ABOUT SIMILAR ISSUES...I'M AFRAID TO DRIVE THE CAR AGAIN. IT SEEMS TOYOTA HAS NO FIX OR HAS ACKNOWLEDGED IT AS A PROBLEM.

NHTSA ODI 11279255

Oct 29, 2019Body & structure

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT WATER LEAKED ONTO THE FLOORMAT OF THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIME TOYOTA BOSTON (617-469-1000, LOCATED AT 1605 VFW PARKWAY, WEST ROXBURY, MA 02132) WHERE IT WAS DIAGNOSED THAT A WATER HOSE FROM THE AIR CONDITIONER WAS BLOCKED. THE FAILURE CAUSED WATER FROM THE AIR CONDITIONER TO DRAIN ONTO THE FLOOR OF THE VEHICLE. THE HOSE WAS REPLACED; HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE CARPET WOULD NEED TO BE REPLACED AT A COST. THE MANUFACTURER WAS MADE AWARE OF THE CARPET ISSUE AND STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. THE CARPET WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,220.

NHTSA ODI 11276932

Oct 2, 2019

DASHBOARD LIGHTING IS INADEQUATE!!!! UNABLE TO READ SPEEDOMETER AND OTHER INFO IN BRIGHT AMBIENT DAYLIGHT

NHTSA ODI 11265529

Sep 13, 2019Visibility & wipers

2018 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO ISSUE WITH EXTERIOR DUAL IMAGE SIDE VIEW MIRRORS. *LD THE CONSUMER STATED RAIN OR FOG CAN CAUSE THE MIRROR TO APPEAR TO HAVE DOUBLE VISION.*JS

NHTSA ODI 11254919

Aug 21, 2019Body & structure

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THERE WAS A GLARE FROM THE DASHBOARD THAT REFLECTED ONTO THE WINDSHIELD. THE FAILURE CAUSED VISION IMPAIRMENT, WHICH CAUSED THE CONTACT TO ALMOST STRIKE A PEDESTRIAN. THE CONTACT PLACED BLACK FELT OVER THE DASHBOARD TO CONCEAL THE GLARE. THE VEHICLE WAS TAKEN TO ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, 978-263-1500) WHERE THEY INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 11245516

Aug 21, 2019Visibility & wipers

DRIVING SOUTH ON COUNTRY ROAD IN BRIGHT SUN. THE SUN WAS REFLECTING OFF THE HORIZONTAL DASHBOARD. CAUSING A REFLECTION OFF THE INSIDE OF THE WINDSHIELD. HAMPERING MY VISION, ALMOST CAUSING ME TO HIT A PERSON ON A BICYCLE. MY VISION WAS IMPAIRED BY THE REFLECTING LIGHT FROM THE DASHBOARD ONTO THE INSIDE OF MY WINDSHIELD. PREVENTING A CLEAR VISION OF THE ROAD AHEAD OF ME. SEE PHOTOS. I FIXED MY PROBLEM BY INSTALLING A BLACK FELT CLOTH AND LAYING IT ON THE DASHBOARD. THE SUN DOES NOT REFLECT FROM THE BLACK FELT. MY PROBLEM WAS SOLVED.

NHTSA ODI 11245579

Aug 14, 2019Lights

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE FAULTY AND WOULD NOT OPERATE WHEN ACTIVATED. THE CONTACT DROVE THE VEHICLE TO DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240, (330) 673-2200), BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE CODES WERE FOUND. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES WITHIN SIX MONTHS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL TEAM WAS RESPONSIBLE FOR HANDLING THE SITUATION. THE FAILURE MILEAGE WAS 10,000. *TR

NHTSA ODI 11243973

Aug 2, 2019Visibility & wipers

CRACK IN WINDSHIELD THAT EXPANDED TO COVER THE ENTIRE CENTER OF THE WINDSHIELD IN A LARGE CIRCULAR SHAPE. THE CAR HAD BEEN STATIONARY FOR A FEW HOURS WITH THE FIRST CRACK WAS NOTICED - UPON RETURNING TO THE VEHICLE, THE NEXT DAY THE SMALL CRACK WENT TO A CRACK OVER 6" IN SIZE, WITHIN A FEW DAYS, THE CRACK WAS CIRCULAR AT COVERED THE ENTIRE MIDDLE SECTION OF THE VEHICLE.

NHTSA ODI 11241408

Jul 15, 2019

SUDDEN SUNROOF EXPLOSION DRIVING ABOUT 10 OR 15 MIN. JUST ENTERED I75 NORTH, WHEN LOUD EXPLOSION HEARD SOMETHING ROLLIN ON THE ROOF LOOKED AROUND NO PERSON ON THE HIGHWAY AND NO CARS OR TRUCKS NEAR ME AND REALIZED WHAT HAD OCCURED OFF AT NEXT EXIT WENT DIRECTLY TO MY TOYOTA DEALER

NHTSA ODI 11232070

Jul 15, 2019Speed control

SAME PROBLEM I HAD WITH THE 2014 RAV4 IS NOW HAPPENING WITH THE 2018 RAV4 STARTING FROM A STOP AT A TRAFFIC LIGHT OR MAKING A TURN THE CAR FAILS TO MOVE FOR MOMENT AS IF YOU DID NOT STEP ON THE GAS AND I AM NOW AFRAID TO MAKE TURNS UNLESS AT A TRAFFIC LIGHT.

NHTSA ODI 11232077

Jun 18, 2019Seat belts

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT BELT FAILED TO REMAIN LATCHED. ALSO, ON OCCASION, THE DRIVER'S SEAT BELT FAILED TO OPEN AND RELEASE. THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER TOYOTA PEORIA (8633 W BELL RD, PEORIA, AZ 85382, (480) 865-3990) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.

NHTSA ODI 11221036

Jun 12, 2019

THE SUN ROOF SUDDENLY EXPLODED, WHILE WE WERE DRIVING 55 MILES AN HOUR, STRAIGHT, ON THE HIGHWAY. LUCKILY WE HAD THE INNER ROOF SHIELD CLOSED, OTHERWISE THE BROKEN GLASS WOULD HAVE FALLEN INTO THE CAR AND ONTO THE DRIVER / PASSENGER, PUTTING US AT SERIOUS RISK OF AN ACCIDENT. THERE WAS NO SIGN OF ANYTHING HITTING THE ROOF... AND AFTER WE PULLED OVER TO SAFETY, WE NOTICED THAT THE BROKEN GLASS THAT WAS STILL ATTACHED TO THE ROOF WAS BENT OUTWARDS (SEE ATTACHED PICTURES). WHEN IT EXPLODED, WE WEREN'T OPENING ANY WINDOWS, IT WASN'T RAINING, AND THE OUTSIDE TEMPERATURE WAS ABOUT 70 DEGREES. THE FAILURE HAPPENED OUT OF THE BLUE.

NHTSA ODI 11219580

Jun 4, 2019Electrical systemVisibility & wipers

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS

NHTSA ODI 11217851

May 28, 2019Suspension

NOTICED A CHANGE IN THE SUSPENSION OF MY VEHICLE. I WENT TO THE SUN TOYOTA DEALERSHIP FOR A ROUTINE OIL CHANGE AND TIRE BALANCING, AND ALSO A WHEEL ALIGNMENT. DEALER INFORMED ME THAT THE RIGHT TIRE CAMBER AND CASTER OUT OF SPECIFICATION. THEY ADJUSTED RIGHT FRONT CAMBER FROM -.9 TO .-3 ATTEMPT TO SHIFT RIGHT FRONT LOWER CONTROL ARM, NO CHANGE FOR CASTER. I WAS TOLD THAT I WILL NOT NOTICE THE DIFFERENCE AND THAT WAS THE BEST ADJUSTMENT THEY CAN DO. I CALLED THE TOYOTA CORPORATE NUMBER BECAUSE I FELT THAT THIS IS A DEFECT FROM TOYOTA AND SHOULD BE RESOLVED.

NHTSA ODI 11210453

May 22, 2019Steering

THE LINE DEPARTURE ALERT / STEERING ASSIST BUZZER IS NOT WORKING OR NOT LOUD ENOUGH TO BE HEARD. OCCASIONALLY WHEN DRIVING FOR HOURS ON FREEWAYS I MAY GET DROWSY, SO I BOUGHT THE NEW RAV4 AND SPECIFICALLY CHOSE A MODEL WITH LDA/SA HOPING THAT IT ASSISTS ME. AFTER DRIVING OVER 1000 MILES BETWEEN THE CITIES, I AM COMPLETELY DISAPPOINTED WITH THIS FEATURE. IT SUPPOSED TO ALERT ME WHEN THE CAR DRIVES OVER THE LINES WITH A BUZZER AND GENTLE NUDGE TO THE STEERING WHEEL. I CANNOT HEAR THE BUZZER AND FEEL ANY ACTION ON THE STEERING WHEEL. I WENT TO THE CULVER CITY TOYOTA DEALER TWO TIMES IN ATTEMPTING TO HAVE THIS PROBLEM FIXED. BOTH TIMES I HAVE BEEN TOLD THAT THE SYSTEM WORKS AS DESIGNED. DURING A TEST DRIVE WITH THE MASTER TECHNICIAN, WITH RADIO OFF, AT SPEED LESS 50MPH, SO WITH THE MINIMAL ROAD NOISE, I COULD NOT HEAR THE BUZZER. I DO CLEARLY HEAR THE BUZZER OF THE PARKING SONAR OR PRE-COLLISION WARNING. SO THIS IS AT BEST USELESS FEATURE, AT WORST IT IS A DISTRACTION WHEN TRYING TO MAKE IT WORK AT A HIGHWAY.

NHTSA ODI 11209342

May 9, 2019EngineFire

TL* THE CONTACT OWNED A 2018 TOYOTA RAV4. THE CONTACT STATED AFTER PARKING AND RETURNING TO THE VEHICLE IN THEIR GARAGE, SMOKE WAS SEEN COMING FROM THE VEHICLE. THE CONTACT QUICKLY ENTERED THE VEHICLE AND REVERSED THE VEHICLE OUT OF THE GARAGE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED BY THE FIRE. THE CONTACT CALLED FRANK FLETCHER TOYOTA (2209 S RANGELINE RD, JOPLIN, MO 64804 (417) 622-5447) AND WAS INFORMED THAT SINCE THE VEHICLE WAS MOVED THEY COULD OFFER NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11206563

May 8, 2019Transmission & drivetrainElectrical systemEngine

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 20 MPH OR LESS, THE VEHICLE HAS STALLED WHEN THE ACCELERATOR PEDAL WAS RELEASED IN MOVING TRAFFIC 5 TIMES. THE FAILURE OCCURRED FOUR TIMES IN APRIL, 3 TIMES WHILE DRIVING TO WORK. THE CONTACT TOOK THE VEHICLE TO TOYOTA ESCONDIDO (231 E LINCOLN PKWY, ESCONDIDO, CA 92026, (760) 300-1112) TO BE DIAGNOSED AND THREE ABNORMAL CODES APPEARED, WHICH INDICATED ROUGH IDLING AND FAILURE WITH THE VEHICLE STARTING. THE MANUFACTURING WAS CONTACTED AND COULD NOT LOCATE A FAILURE. THE CONTACT WROTE TO THE DEALER'S OWNER AND REQUESTED THAT THEY EXTEND THE WARRANTY; HOWEVER, THE REQUEST WAS DENIED. THE MANUFACTURER PROMISED TO CALL THE CONTACT BACK, BUT DID NOT CALL. THE FAILURE MILEAGE WAS 8,652. *BF CONSUMER STATED TOYTOA WAS UNABLE TO ESTABLISH A ROOT CAUSE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11206270

May 2, 2019Transmission & drivetrainElectrical system

MY 2018 TOYOTA RAV4 HAS STALLED 5 TIMES WHILE DRIVING ON CITY STREETS IN MOVING TRAFFIC, FIRST TIME IN FEB 2019 WHILE DRIVING HOME FROM WORK, IN APRIL THREE TIMES WHILE DRIVING TO WORK AND ONE TIME WHILE DRIVING HOME FROM WORK(RUSH HOUR). ALL DOCUMENTED WITH TOYOTA. OCCURS WHEN I TAKE MY FOOT OFF THE GAS WHILE DRIVING, AND DIFFICULTY RESTARTING AFTER IT STALLS WITH LOSS OF POWER AND SPUTTERING. 'CHARGING SYSTEM MALFUNCTION' WARNING MSG APPEARED ON DASHBOARD(I TOOK PHOTO AND EMAILED TO TOYOTA). I FOLLOWED INSTRUCTIONS IN 2018 TOYOTAL RAV4 OWNER'S MANUAL "STOP THE CAR IMMEDIATELY...CONTINUING TO DRIVE THE VEHICLE MAY BE DANGEROUS". HAD CAR TOWED TO TOYOTA IMMEDIATELY. 3 TROUBLE CODES WERE RECORDED P1603(ENGINE STALL), P1604 STARTABILITY MALFUNCTION, AND P1605(ROUGH IDLING), HOWEVER THEY WERE UNABLE TO DETERMINE ROOT CAUSE OF STALLING AND REFUSED TO KEEP MY CAR TO DO FURTHER ANALYSIS DESPITE THE FACT THAT I TOLD THEM I DID NOT FEEL SAFE DRIVING VEHICLE, AND MY CAR IS STILL UNDER COMPREHENSIVE WARRANTY COVERAGE. I CONTACTED CORPORATE, AND THEY RESTATED DEALER CONCLUSIONS AND WOULD NOT ALLOW ME TO SPEAK TO A FIELD TECH SPECIALIST. I THEN EMAILED AND WROTE A LETTER TO VP SALES OF TOYOTA, ANDREW GILLELAND. REP FROM EXECUTIVE OFFICE CALLED ME. I ASKED FOR TOYOTA TO PROVIDE ME WITH EITHER TRANSPORTATION ASSISTANCE AND A NO COST-TO-ME EXTENDED COMPREHENSIVE WARRANTY UNTIL THE UNDERLYING CAUSE IS DETERMINED AND WITHOUT FURTHER STALLING INCIDENCES, OR A REPLACEMENT VEHICLE. HE REFUSED, DESPITE ALL THE SIGNIFICANT POTENTIALLY DANGEROUS SAFETY ISSUES IN A VEHICLE WITH LESS THAN 9,200 MILES. TOYOTA DOES NOT APPEAR TO BE CONCERNED WITH RELIABILITY, PEACE OF MIND, AND MOST OF ALL SAFETY. I HAVE A CASE # WITH TOYOTA. I RECENTLY DISCOVERED THERE ARE SEVERAL OTHER REPORTS ON THIS SITE WITH SAME STALLING ISSUES AS MY CAR.

NHTSA ODI 11205338

May 2, 2019Transmission & drivetrainElectrical system

MY 2018 TOYOTA RAV4 HAS STALLED 5 TIMES WHILE DRIVING ON CITY STREETS IN MOVING TRAFFIC, FIRST TIME IN FEB 2019 WHILE DRIVING HOME FROM WORK, IN APRIL THREE TIMES WHILE DRIVING TO WORK AND ONE TIME WHILE DRIVING HOME FROM WORK(RUSH HOUR). ALL DOCUMENTED WITH TOYOTA. OCCURS WHEN I TAKE MY FOOT OFF THE GAS WHILE DRIVING, AND DIFFICULTY RESTARTING AFTER IT STALLS WITH LOSS OF POWER AND SPUTTERING. 'CHARGING SYSTEM MALFUNCTION' WARNING MSG APPEARED ON DASHBOARD(I TOOK PHOTO AND EMAILED TO TOYOTA). I FOLLOWED INSTRUCTIONS IN 2018 TOYOTAL RAV4 OWNER'S MANUAL "STOP THE CAR IMMEDIATELY...CONTINUING TO DRIVE THE VEHICLE MAY BE DANGEROUS". HAD CAR TOWED TO TOYOTA IMMEDIATELY. 3 TROUBLE CODES WERE RECORDED P1603(ENGINE STALL), P1604 STARTABILITY MALFUNCTION, AND P1605(ROUGH IDLING), HOWEVER THEY WERE UNABLE TO DETERMINE ROOT CAUSE OF STALLING AND REFUSED TO KEEP MY CAR TO DO FURTHER ANALYSIS DESPITE THE FACT THAT I TOLD THEM I DID NOT FEEL SAFE DRIVING VEHICLE, AND MY CAR IS STILL UNDER COMPREHENSIVE WARRANTY COVERAGE. I CONTACTED CORPORATE, AND THEY RESTATED DEALER CONCLUSIONS AND WOULD NOT ALLOW ME TO SPEAK TO A FIELD TECH SPECIALIST. I THEN EMAILED AND WROTE A LETTER TO VP SALES OF TOYOTA, ANDREW GILLELAND. REP FROM EXECUTIVE OFFICE CALLED ME. I ASKED FOR TOYOTA TO PROVIDE ME WITH EITHER TRANSPORTATION ASSISTANCE AND A NO COST-TO-ME EXTENDED COMPREHENSIVE WARRANTY UNTIL THE UNDERLYING CAUSE IS DETERMINED AND WITHOUT FURTHER STALLING INCIDENCES, OR A REPLACEMENT VEHICLE. HE REFUSED, DESPITE ALL THE SIGNIFICANT POTENTIALLY DANGEROUS SAFETY ISSUES IN A VEHICLE WITH LESS THAN 9,200 MILES. TOYOTA DOES NOT APPEAR TO BE CONCERNED WITH RELIABILITY, PEACE OF MIND, AND MOST OF ALL SAFETY. I HAVE A CASE # WITH TOYOTA. I RECENTLY DISCOVERED THERE ARE SEVERAL OTHER REPORTS ON THIS SITE WITH SAME STALLING ISSUES AS MY CAR.

NHTSA ODI 11205340

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Working with the data? Download all 328 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Toyota RAV4 Hv verdict →