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What 14 owners told NHTSA about the 2018 Toyota Prius Prime
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 14 complaints match · Airbags · crash/fire/injury only · clear filters
Aug 15, 2023AirbagsCrash2 injuries
Airbags deployed prematurely as I was parking my car in a doctor's office parking lot. The car was going less than 5 mph and I did not hit anything. The premature deployment of the airbag startled me and caused me to hit the accelerator instead of the brake and I ended up crashing my car into a nearby pole and another .automobile. The accident resulted in a soft tissue injury for my daughter and I'm experiencing lower back pains. The air bag caused burns on my nose and arms. My daughter has bruising on the arms from the air bag deployment
NHTSA ODI 11538765
Jan 19, 2023AirbagsCrash1 injury
Air bag did not deploy during a head on collision at 25-30 mph. No warning lamps. Car is totaled according to tow truck driver. Currently at the body shop, waiting for adjusters approval for body shop to take car apart to assess the damage.
NHTSA ODI 11502542
Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 15, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2018 Toyota Prius Prime verdict →