What 133 owners told NHTSA about the 2018 Toyota Corolla

Due to recent reports of fuel pump recalls, my daughter bought a 2018 Toyota Corolla almost a year ago. Right now that is problem and her car will not start. I need a free replacement of her fuel pump. Thank you.

NHTSA ODI 11709551

After having no indication of any issue, my 2018 Toyota Corolla has stopped re-starting after fueling. The only light that appeared was regarding my battery. My battery is brand new and tested.

NHTSA ODI 11694221

My 2018 Toyota Corolla has ongoing fuel pump-related issues that mirror those in the official recall, yet my VIN is not included. Every time I refuel, my car shuts off and will not restart for 1–2 hours. I’ve brought the vehicle to five different mechanics, including two full inspections with electronic diagnostics—none could find a fault except one who identified the fuel pump as the likely cause. Even Toyota-certified dealerships could not determine the issue. Additionally, any time I drive over 70 mph, the car displays a message telling me to take a break, then it begins to jerk and drive erratically, clearly a safety hazard. This problem has occurred repeatedly and poses a serious risk of accident on the highway. This issue is widely reported among 2018 Corollas and matches symptoms from Toyota’s known fuel pump recall. I’m shocked that Toyota has refused a goodwill repair and won’t inspect it under the recall. If the fuel pump is failing, it puts drivers and passengers at serious risk of being stranded or worse—losing power at high speeds. Please investigate this and consider expanding the recall to cover more 2018 Toyota Corolla VINs before someone is injured or killed due to this known and dangerous defect.

NHTSA ODI 11660381

The contact owns a 2018 Toyota Corolla. The contact stated while attempting to start the vehicle, or upon approaching a stop, the engine sounded very weak, almost as if the vehicle would shut off. The contact stated that the vehicle had shut off previously while driving through a drive thru. The vehicle was restarted, and the check engine warning light illuminated while driving. The contact also stated that after refueling the vehicle, the accelerator pedal had to be pumped while starting the vehicle. The vehicle was taken to a local independent mechanic to be diagnosed and DTC: P0171 was retrieved. The contact was informed that the EVAP valves and system were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact referenced NHTSA Campaign Number: 20V012000 (FUEL SYSTEM, GASOLINE) as possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 85,750. The VIN was not available.

NHTSA ODI 11653942

The contact owns a 2018 Toyota Corolla. The contact stated while driving 60 MPH, the vehicle shut off unexpectedly on several occasions. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was taken to an independent mechanic, who determined that the failure was due to the loss of power and a failing fuel pump. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 200,000.

NHTSA ODI 11613928

While on the road but in a slow bumper to bumper traffic, the engine turned off. Scary situation. I had to pull over on the side and managed to restart the engine. Same incident happened and the engine suddenly turned off while at a gas station

NHTSA ODI 11506630

On the morning of 12/7 I tried starting my car, and the engine wouldn't start. There were no warning lights. Finally late afternoon it started up and I immediately drove to Toyota in town. They said my battery was probably dead and replaced it for $160. I then drove to Costco, parked, and then started the car up and went to Hyvee. When driving out of Hyvee, my car's big red battery light popped up, my car started shaking, and then it shut off and would not turn back on. I had to pay for a tow back to Toyota ($196). Today, 12/8, Toyota in town calls me and said it was never a problem with my battery (yet I can't get a refund for them not even checking it in the first place), and that the issue is a fuel pump malfunction. They said the part will cost $1,463 and I will not be able to start my car let alone be safe to drive without it fixed. I am a student and this was the first car I bought and paid off. I have not had any problems with my car, and pride myself in taking very good care of it. I could have gotten in an extremely bad car accident with my car stopping and shutting down, putting not only my life at risk, but other drivers as well. There have been hundreds of reports of 2018 Toyota Corrolla's having fuel pump malfunction recalls; however, my specific VIN has 0 unrepaired recalls listed. This is completely out of the blue and with how new my car is (55,000 miles), how great of a job I do at taking care of it (this is my very first issue ever), and how many previous reports exist for the exact same issue (fuel pump malfunction) with the same year/make/model, it is shocking that my VIN has no associated recalls and am therefore receiving no financial help. I am lucky that I am safe and unharmed, because if this were happening on an interstate (which I frequently take to get to school), I easily would have died.

NHTSA ODI 11496639

The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the brake warning and the master warning lights illuminated intermittently. The vehicle was taken to an independent mechanic where a diagnostic reader was used, however, the mechanic was unable to locate a failure code. The vehicle was not repaired. Additionally, the contact stated that after restarting and refueling, the vehicle was stalling and although she depressed the accelerator pedal, the vehicle delayed accelerating. The contact referenced failure to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, VIN was not included in the recall. The contact then stated that after the vehicle was refueled and she came to a left turn to make a U-turn, the vehicle was stalling and then jerked forward independently, causing her to crash into the back of an attached trailer. The airbags failed to deploy. There was an additional passenger in the vehicle, however, the contact stated that there were no injuries and that a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000.

NHTSA ODI 11488347

The contact owns a 2018 Toyota Corolla. The contact stated while driving 40-60 MPH, the vehicle started jerking. The warning messages "Charge System Malfunction - See Owner’s Manual", "Oil Pressure Low Stop in A Safe Place. See Owner’s Manual" and "Traction Control Turned Off" were displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was pushed to the side of the road. The contact was able to restart the vehicle after 30 minutes. The contact then drove to her residence. The failure reoccurred while driving. The vehicle was taken to the dealer where unknown codes were cleared. The dealer test drove the vehicle and diagnosed that no issues were found; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the recall repair of NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) had previously been completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,900.

NHTSA ODI 11471216

Had a recall on the fuel system causing the system to potentially stall the vehicle. Had the car service but still when doing cruise control its still doing the same thing by reving the engine to high on RPM to potentially stall the vehicle. Potential safety problem

NHTSA ODI 11450905

While driving the car started to sputter like it was going to die. When I stopped to gas the next day a gush of air came out of the gas tank when I took the cap off. I put gas in and then my car wouldn’t start. For 3 hours I tried and finally it started. Now I can have in park and it revs clear to the 5 sometimes then it starts sputtering. Every time I put gas in I have to sit for 3 hours then it starts. The trac off light on the dash is on as well so nothing works the lane control, cruise control, the emergency brake system.

NHTSA ODI 11446498

While driving at 55 mph, cruise control engaged, the vehicle suddenly lost power, the cruise control disengaged, the engine light came on and the traction control disengaged warning was displayed. The vehicle continued operating. After engine fault code stated there was a Mass Airflow Sensor fault. Owner replaced the sensor. Two weeks later, the situation repeated, this time the fault read as an oxygen sensor error. After a day or two, the fault would clear, only to repeat a week or two later. Then, on Dec. 31, the vehicle completely stalled at highway speeds. It would restart, but if the rpms exceeded 2,500 it would stall again. Trying to get an appointment with the dealership, but will have to wait until after the New Year for them to open again.

NHTSA ODI 11445768

The contact owns a 2018 Toyota Corolla. The contact stated while coming out of a complete stop, the vehicle stalled. The vehicle was able to be restarted and functionality was regained. The contact stated that the check engine warning lights were illuminated. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline). The vehicle was repaired but continued to experience failure. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 76,000. Consumer stated engine light and "Traction Control Turned Off" warning while vehicle was still moving, then "Charging System Malfunction" and "Oil Pressure Low/Stop in a Safe Place" warning lights appeared at the same time the vehicle stalled.

NHTSA ODI 11431254

MY CAR HAD EARLY SIGNS OF PROBLEMS WITHIN ONLY THE SECOND YEAR. IT HAD STOPPED TWO TIMES. IF THIS CAR STOPS BEFORE THE 18,000 OR LEMON LAW RETURN IT. I THEN WAS NOTIFIED THAT IT HAD 3 RECALLS. MY CAR WAS ACTUALLY STILL DRIVEABLE. I ALSO WANT TO DISCLOSE THAT I DEALL WITH ENVIROMENTAL ALLERGIES. I HAD THE VEHICLE FIXED SEVERAL TIMES WITH NO PROBLEM. HOWEVER, AFTER THE RECALLS WERE FIXED WITH THE FUEL PUMP AND AIR BAG I STARTED TO BECOME EXTREMLY ILL . I EVER PURCHASED A VOC MONITOR AND WAS ABLET TO DETECT GAS AT DANGEROUS LEVELS. MY DEALER TOYOTA BOWIE AND THE MANUFACTURER DID LITTLE TO NOTHING TO ACCOMODATE ME. I WILL NEVER BUY ANOTHER TOYOTA AGAIN, OR A CAR PERIOD UNLESS I CAN PAY FOR IT IN CASH UPFRONT. THE VEHICLES VOC TURNED DANGEROUS AFTER TURNING ON THE CAR FOR 10MINUTES STRAIGHT.

NHTSA ODI 11398510

2018 TOYOTA COROLLA. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). *LD THE CONSUMER STATED THE VEHICLE CAUGHT FIRE. *JS

NHTSA ODI 11394237

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE TOYOTA OF BOWIE DEALER LOCATED AT 16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716, WHERE THE RECALLS WERE REPAIRED. THE CONTACT STATED AFTER THE REPAIRS, SHE STARTED FEELING DIZZY AND NAUSEATED, HAVING MIGRAINE HEADACHES. THE DEALER WAS CALLED BACK AND THE TECHNICIAN WAS UNABLE TO DETECT THE CAUSE OF THE ISSUE. THE CONTACT PURCHASED AN AIR QUALITY DETECTOR AND DETECTED A VOC (VOLATILE ORGANIC COMPOUND) OF .975MG (WITHIN 15 MINUTES OF RUNNING THE VEHICLE) WHICH WAS OVER EPA RECOMMENDATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS TOLD THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT *JS

NHTSA ODI 11351018

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO SHIFT THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

NHTSA ODI 11350497

I I CALLED RAY BRANDT TOYOTA 2WEEKS AGO FROM TODAY TO ADVISE THEM I HAD RECALLS ON MY CAR. BUT I NEVER HEARD BACK FROM FROM THEM SINCE I CALLED.

NHTSA ODI 11349042

THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH.

NHTSA ODI 11343995

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VANN YORK TOYOTA (500 EASTCHESTER DR, HIGH POINT, NC 27262), AND IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT VEHICLE HAS BEEN REPAIRED AT VANN YORK.*JB

NHTSA ODI 11338984

RECEIVED RECALL NOTICE INTERIM NOTICE 4/17/2020 FOR LOW PRESSURE FUEL PUMP RECALL NHTSA # 20V-012. CALLED CURRY TOYOTA AND BROUGHT CAR IN AND RECEIVED A LONER. THEY HAVE MY CAR OVER 70 DAYS NOW WITH NO REMEDY. MY CAR IS UNDER WARRANTY, LESS THAN 24 MONTHS OLD AND HAS A LITTLE OVER 7,000 MILES. I BELIEVE IT SHOULD COME UNDER THE LEMON LAWS #4. THERE IS NO REMEDY IN SIGHT. PLEASE ADVISE.THIS IS THE SECOND RECALL ON THIS VEHICLE. *TR

NHTSA ODI 11329816

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VANDERGRIFF TOYOTA (1000 W. INTERSTATE 20 W, ARLINGTON, TX 76017, (817) 533-4240) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11329410

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO VAL HENDRICKSON TOYOTA (5201 W. SAMPLE RD, COCONUT CREEK, FL 33073, (954) 972-1100) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ISSUED THE CONTACT A LOANER VEHICLE. THE LOANER VEHICLE STALLED WHILE DRIVING OUT OF A PARKING LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS AVAILABLE AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ODI 11328971

AIR BAG WAS REPLACED BUT THE FUEL PUMP WHICH CAUSED THE CAR TO FLOOD OUT AND STALL HAS NOT BEEN FIXED BECAUSE THE PART IS STILL NOT AVAILABLE FOR REPAIRING THE PROBLEM. I REPORTED PROBLEMS TO TOYOTA AND I WAS TOLD THAT THE PART FOR THE FUEL PUMP WAS STILL NOT AVAILABLE. THE CAR STALLED AT A RED LIGHT AND I TOOK THE CAR TO THE DEALER AND I WAS TOLD TO TAKE THE CAR HOME, PARK IT AND DO NOT DRIVE IT BECAUSE OF THE ISSUE. THE DEALER GAVE ME A CAR TO USE AND IT ALSO STALLED .. TOYOTA SENT ME A RECALL NOTICE IN JANUARY OF 2020 BUT THE PART IS STILL NOT AVAILABLE TO FIX THE PROBLEM.*DT*JB *TR

NHTSA ODI 11328977

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOYOTA OF EL CAJON DEALERSHIP (965 ARNELE AVE, EL CAJON, CA 92020, (619) 270-3000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11327961