What 141 owners told NHTSA about the 2018 Tesla Model X P90d

on 4/17/2024 while exiting bank drive up lane in parking garage car suddenly accelerated from 5mph to maximum, both feet on brake had no effect, drive lever did not engage neutral or reverse. Car exited garage and was able to be steered onto median into a tree to stop car. Air bags deployed. Thankfully no one injured, if there had been a pedestrian or another car there would have been a bad outcome. Attempted to contact Tesla but unsuccessful locating telephone number or online contact to report, was able to send text to 24 hour tech assistance line, no response as of now.

NHTSA ODI 11583760

The Full Self Driving System failed to operate correctly. This caused my car to hit another car. I have asked Tesla for the data they use to tell what the driver was doing when the system was on but the Tesla staff who respond to my requests plead ignorance of what data I am referring to. I am not ready to spend the money it would cost to hire a lawyer to force Tesla to hand over the data from their system. I have video from the Tesla camera showing what happens. I will try to upload it. Here is a quick run through of what happened: I entered the freeway and got into the left lane. Once I was safely in the left lane and up to speed I turned on the FSD keeping my hands on the steering wheel. After a few moments the car veered to the right, I tugged against the pull of the FSD and got it back in the lane when all of a sudden it turned my wheel hard right into a minivan. It happened so fast that the wheel turned even with my hands on it. I have been trying to talk to someone at Tesla but it is difficult to break through the front lines as they deflect contacts away from anyone who might be able to answer my questions about getting the FSD incident data. The video is .mp4 so it is not allowing me to upload. Please let me know how to send you the video.

NHTSA ODI 11554607

The passenger side middle row seat stopped locking in place. We drove out of our driveway with my 3 year old in his car seat when this happened, and he went flying into the back of the front passenger seat. Had we been driving any faster, he would have been seriously injured. Tesla sent a technician to our home for a mobile service visit. He wasn’t able to fix the problem and said ‘If it were me, I wouldn’t put my child on this seat.’ We then took it to the Long Beach service center, where we were told the seat locking mechanism ‘works’ but it eroding. They wanted to send us home, and I said no. I wanted it repaired. They said that we have to replace the entire seat for $750. I said absolutely not, this is a manufacturer’s defect and a huge safety issue and should not be failing. They did not care. A child is going to get injured.

NHTSA ODI 11537050

I was driving on the highway on Tesla enhanced auto pilot when traffic came to a stop I’d notice my Tesla model X was not about to stop nor slow down for the stopped traffic so at the last minute I had to slam on my brakes and swerved to the right lane where I was hit by a truck pulling a trailer which subsequently rammed me into the truck I was trying to avoid rear ending after Teslas forward collision warning failed to notify me or stop the car from crashing in the first place

NHTSA ODI 11534683

Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .

NHTSA ODI 11522248

My wife was driving the car in was turning left on to a major road, she apparently hit another car trying to turn right on to the major road from opposite side. Both cars must have started from a stop sign and neither of them knew the speed. My wife does not remember the details of the incident, she was shaken up, initially declined to seek medical care but soon after could not recognize people, so had to be taken to ER. The car with all the technology failed to alert the impending crash, did not apply emergency brakes, nor did not record the event which it was supposed to have.

NHTSA ODI 11478960

incomplete list: overheating infotainment system cameras fail condensation blocks or blurs cameras sensors fail infotainment system failure eg lag or black, in part or while, including while driving locked out of or into car defective defroster failed power steering alignment; Tesla replaced axles three (3) times, breaks, leaks; uneven tire wear, premature replacement of tires car in gear to reverse but drove forward, could not drive in reverse; written police testimony falcon wing doors crushing car, no longer sound proof, weather proof; to demonstrate doors injuring people and pets video recorded doors chopping carrots battery 60% of range under the best of conditions eg no climate, fair weather, no tow, no USB charging, no interior lights and so on records: over twenty four (24) repairs by Tesla photos, videos, screen shots witnesses attempts to resolve with Tesla: Tesla failed to repair, refused to service, refused extended warranty, refused buy back, refused trade in, refused replacement The consumer stated the hood does not heat up, during the winter snow will stick make it visibly impossible to see.

NHTSA ODI 11473604

While driving on an interstate freeway on 8-14-2021, using the vehicle Autopilot driver assistance mode (which I had been using for the previous 18 months without incident), the vehicle failed to avoid hitting the vehicle in front of me. This collision resulted in no passenger injury, but resulted in both driver and passenger airbags to engage and resulted in total vehicle loss of the Tesla Model X. No other vehicles involved had airbag engagement. Tesla may have actual information on the functioning of the vehicle and the Autopilot software that may explain why the collision avoidance system failed, but refused to supply me with this information.

NHTSA ODI 11468429

I was driving down a ramp and the emergency brake engaged, causing All of my belongings in my passenger seat and rear seat to fly off the seat. It felt like whiplash and my daughter was in the backseat as well. The next day, I had severe neck and upper back pain to the point that I couldn’t move. I am seeking care with a chiropractor.

NHTSA ODI 11452563

ANOTHER MODEL X IN THE JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-45676613 BACK WHEEL FELL OFF. NO NEED FOR ME TO SAY ANY MORE. YOURS ANNOYINGLY \KEEF

NHTSA ODI 11398810

THE CAR SUDDENLY ACCELERATED ON ITS OWN AS I WAS SLOWLY ENTERING A PARKING SPACE IN A SUPERMARKET PARKING LOT AND HIT THE CAR THAT WAS PARKED IN THE SPACE IN FRONT OF ME.

NHTSA ODI 11319392

AS THE VEHICLE SELF DRIVING SYSTEM WAS ACTIVE IT CAME TO A FULL STOP IN A RED LIGHT. THE VEHICLE STOPPED BEHIND AN 18 WHEELER. AS I WAS IN A FULL STOP, I STOPPED LOOKING TO THE FRONT OF THE CAR AND LOOKED FOR A DOCUMENT AND CHECKED MESSAGES. SUDDENLY THE VEHICLE ACCELERATED FULLY, IMPACTING THE 18 WHEELER IN FRONT OF ME. MY REACTION WAS NOT FAST ENOUGH AS I WAS VERY CONFUSED, EVENTUALLY I HIT THE BREAKS AND ACTIVATED ABS SYSTEM BUT NOT WITH ENOUGH TIME TO STOP BEFORE IMPACT. THIS HAS BEEN CONFIRMED BY THE TESLA REPORT THAT THE VEHICLE ACCELERATION OCCURRED WITH OUT DRIVE INPUT. THEY SEEM TO IGNORE THE FACT THAT I WAS AT A RED LIGHT AND STATE IT IS OPERATOR ERROR NOT TO BE ATTENTIVE, BUT REGARDLESS, ACCELERATING AT FULL SPEED WITH NO INPUT TOWARDS ANOTHER VEHICLE IS A HAZARD TO THE POPULATION. THEY HAVE NOT SHARED THE REPORT FROM ENGINEERING, ONLY READ THE STATEMENT OVER THE PHONE ONCE AND HAVE NOT BEEN ABLE TO ASK FOR THE WRITTEN REPORT. SIGNIFICANT AVOIDANCE IN OCCURRING FROM THE COMPANY.

NHTSA ODI 11307023

MY MODEL X WAS TRAVELING AT LOW SPEED AS IT WAS NEAR HOME. BEFORE ENTERING THE CURVE, THE X SUDDENLY ACCELERATED OUT OF CONTROL. IT FIRST CRASHED INTO MY OTHER PARKED CAR IN FRONT OF MY HOUSE, PUSHING THE PARKED CAR INTO MY GARAGE. THEN IT CONTINUED TO HIT A CITY LIGHT POLE, BREAKING IT AT THE BASE. THE X CONTINUED TO HIT MY NEXT DOOR NEIGHBOR'S TWO CARS PARKED OUTSIDE OF THEIR HOME, DAMAGING THEIR GARAGE. THE CAR FINALLY STOP WHEN IT HIT THE WALL OF THIRD NEIGHBOR' THAT DIVIDE UP HER DRIVEWAY. TESLA ROADSIDE SUPPORT CONTACTED ME ON THE DAY OF THE INCIDENT BECAUSE THEY WERE ABLE TO SEE MY AIRBAG WAS DEPLOYED AND MAY REQUIRE ASSISTANCE. I REQUESTED TESLA TO REVIEW THE LOG OF THE CAR AND EXPLAIN WHY THE CAR SUDDENLY ACCELERATED OUT OF CONTROL. WHEN I FOLLOWED UP THAT FIRST WEEK THEY ACKNOWLEDGED MY REQUEST IN AN EMAIL AND TOLD ME THAT THE REQUEST IS WITH THEIR ENGINEERING TEAM AND IT MAY TAKE A WHILE BEFORE THEY WILL HAVE ANY RESPONSE. HOWEVER, AS OF TODAY, I HAVEN'T HEARD FROM THEIR ENGINEERING TEAM.

NHTSA ODI 11301011

TL* THE CONTACT OWNED A 2018 TESLA MODEL X. THE CONTACT STATED THAT AS HER HUSBAND WAS PARKING IN A SPACE, THE VEHICLE MADE A LOUD NOISE AND ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND A CEMENT PLANTER, CAUSING THE PLANTER TO MOVE ABOUT 10 FEET AWAY. THERE WAS NO WARNING LIGHT OR CHIMES. THE CONTACT WAS ASKED ABOUT AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT WHO WAS THE FRONT PASSENGER AND AT THE TIME OF THE FAILURE WAS BENDING OVER TO GRAB HER PURSE FROM THE FLOOR MAT SUSTAINED A BRUISED RIB AND LATER DROVE HERSELF TO THE DOCTOR FOR MEDICAL ATTENTION. THE POLICE WAS CALLED TO THE SCENE BUT THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED TO A SALVAGE LOT. THE CONTACT CALLED THE TESLA MOTORS DEALER (650-681-5800, LOCATED AT 4180 EL CAMINO REAL, PALO ALTO, CA 94306) AND WAS TOLD TO EMAIL THE INFORMATION. THE CONTACT EMAILED THE INFORMATION BUT DID NOT GET A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

NHTSA ODI 11300718

IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.

NHTSA ODI 11300248

SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.

NHTSA ODI 11300322

WE HAD AN ACCIDENT 2DAYS AGO. WE WERE IN THE SCHOOL LOOP TO DROP OFF OUR SON TO SCHOOL. MY HUSBAND WAS DRIVING AND WAS HEADING TOWARDS THE DROP OFF AREA WHEN EVERYTHING JUST HAPPENED SO FAST, THE NEXT THING I KNEW IS THAT WE HIT ONE OF THE IN-GROUND INSTALLED BASKETBALL HOOPS. THE IMPACT WAS HARD AND DEPLOYED ALL THE AIRBAGS ON THE PASSENGER SEATS AND THE SIDE AIRBAG OF THE DRIVER AND THE 2ND ROW PASSENGER SEATS WHERE MY SON WAS SEATED AND ALSO SAW SOME SMOKE FROM THE FRONT WHERE I WAS SEATED AND I DO NOT KNOW WHERE IT WAS COMING FROM THAT I THOUGHT THAT THE CAR WAS ON FIRE BUT MY HUSBAND INFORMED ME THERE WAS NONE. RECALLING NOW, IT HAS BEEN A MYSTERY TO US AS TO WHY AND WHAT REALLY HAPPENED. I WAS SEATED ON THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURE IN THE RIGHT SCAPULA AND GENERALIZED CONTUSIONS IN MY BODY AREA. MY SON WHO WAS SEATED ON THE 2ND ROW ALSO SUSTAINED CONTUSIONS ON HIS FACE AND A FEW LACERATIONS. WE WERE COMING INTO THE SCHOOL LOOP AND WAS RUNNING ON A SOMEWHAT 20MPH SPEED, I WAS WONDERING IF THE VEHICLE DID ACCELERATE IT'S SPEED CAUSE WHY WOULD WE HAVE SUCH A HARD IMPACT AND SUSTAINED THOSE INJURIES THAT IT EVEN DEPLOYED ALMOST ALL THE AIRBAGS? HOPE SOMEONE CAN LOOK INTO THIS SO AS NOT TO HAVE ANYONE BE ON OUR SAME FATE AND FOR EVERYONE'S FUTURE SAFETY. THANK YOU.

NHTSA ODI 11300230

MODEL X ACCELERATED BY ITSELF ON THE WALL AT THE PARKING LOT,FILED COMPLAIN THROUGH TESLA

NHTSA ODI 11300143

HERE IS A 2018 MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS THE FRONT OF IT IS BADLY SMASHED IN AND ALL OF THE FRONT END DAMAGE CAN BE EXPLAINED AS BEING THE RESULT OF THE CRASH. BUT! WHY IS THE BACK WHEEL WHOMPY? IT IS HIGHLY LIKELY THAT THE BACK WHEEL GOING SPONTANEOUSLY WHOMPY CAUSED THE CRASH. SURELY THIS IS BLINDINGLY OBVIOUS. PLEASE INVESTIGATE THANK YOU. KEEF

NHTSA ODI 11292375

MY 4 YEAR OLD DAUGHTER CLIMBED INTO THE 3RD ROW OF OUR TESLA MODEL X WHILE IT WAS PARKED. SHE WANTED TO SIT IN THE BACK SEAT AND USE A "BIG GIRL" SEAT BELT, INSTEAD OF HER CAR SEAT. SHE ATTEMPTED TO PUT THE SEAT BELT ON AND EVEN CLICKED IT INTO PLACE WITH THE STRAP OVER HER LAP. HOWEVER, SHE SOMEHOW GOT THE CHEST/SHOULDER STRAP WRAPPED AROUND HER NECK. MY DAUGHTER & WIFE THOUGHT THAT LETTING THE BELT RETRACT A LITTLE WOULD ALLOW THE REMOVE THE TENSION AND ALLOW THE BELT TO BE FULLY EXTENDED. THAT DIDN'T HAPPEN. LUCKILY, ONE OF MY CHILD'S ARMS WAS IN A RAISED POSITION AND PREVENTED THE SEAT BELT (NOW IN A LOOP AROUND HER NECK) FROM LITERALLY STRANGLING HER. MY WIFE CALLED ME IN A PANIC AND HURRIED HOME. MY DAUGHTER SAT IN THE BACK SEAT CRYING AND IN A PANIC. I MET THEM IN THE STREET WHEN SHE ARRIVED. THE CAR WAS STILL ON WHEN I JUMPED IN THE BACK SEAT. I INITIALLY THOUGHT I COULD LET THE SEAT BELT RETRACT A BIT AND THEN THE TENSION WOULD RELEASE SO THAT I COULD REMOVE HER. THE PROBLEM IS THE BELT NEVER ALLOWED ME TO EXTEND IT. INSTEAD, THE SEAT BELT CONTINUED TO REMAIN TIGHT AND ENGAGED EVEN AS IT WAS RETRACTED. IN THE END, I HAD TO HOLD THE SEAT BELT IN PLACE SO IT WOULDN'T GET ANY TIGHTER AND MY WIFE RAN INTO THE HOUSE AND GRABBED SCISSORS. ONCE I HAD SECURED THE SEAT BELT AND HAD SCISSORS IN HAND, I ASKED MY WIFE TO TAKE A CELL PHONE VIDEO OF IT. I CAN SHARE THAT VIDEO WITH YOU IF YOU LIKE. ULTIMATELY, WE HAD TO CUT THE SEAT BELT. WE HAVE NOT ALERTED TESLA OF THIS ISSUE AND WE HAVE NOT YET HAD THE CAR REPAIRED. I'M NOT FAMILIAR WITH SEAT BELT SAFETY REQUIREMENTS, AND I REALIZE MY DAUGHTER IS VERY YOUNG AND HAVING THE SEAT BELT WRAP AROUND HER NECK IS LIKELY AN UNCOMMON SITUATION, BUT IT SEEMED ODD TO ME THAT THE BELT PERFORMED IN THIS MANNER. I'M ALERTING THE NHTSA IN CASE THIS IS A PRODUCT SAFETY ISSUE THAT WARRANTS ACTION.

NHTSA ODI 11286640

IT HAPPENED ON FREEWAY 57 WHEN I WAS ON THE WAY TO WORK IN THE EARLY MORNING. I WAS DRIVING MY TESLA MODEL X, AND IN THE AUTOPILOT MODE. SUPPOSEDLY IN THE AUTOPILOT MODE, TESLA WILL DETECT THE SPEED AND THE OBJECT IN FRONT AND SLOW DOWN OR ACCELERATE. IF TESLA IS TOO CLOSE TO AN OBJECT, IT WILL BEEP AND STOP. BUT IN THAT MORNING, THE CAR SLOWED DOWN BUT DID NOT STOP. AND ALSO THERE IS NO 'BEEP' THE WARNING SOUND WHEN CAR IS TOO CLOSE TO THE CAR. BECAUSE THE VIDEO IS TOO LARGE, I CAN NOT UPLOAD SO I PUT SHARING LINK YOU CAN REVIEW: HTTPS://DRIVE.GOOGLE.COM/FILE/D/11H_PDLKSLG0JARLNKEVF9YTF6WK0HWKD/VIEW?USP=SHARING. ALSO I CALLED TESLA AND REPORTED SAME DAY, I HAD BEEN TOLD THEY WILL INVESTIGATE AND CALL ME BACK BUT IT NEVER HAPPENED. ACCIDENT HAPPENED ON APRIL 29 2019, AND IT HAS BEEN 4 MONTHS. TESLA IS STILL IGNORING EVERY CALL I MADE IN THE PAST.

NHTSA ODI 11252720

A TESLA MODEL X WAS ABLE TO BE STARTED AND SHIFTED INTO GEAR BY A 2 YEAR OLD WHO WAS THEN ABLE TO DRIVE THE VEHICLE FORWARD AND PIN HIS PREGNANT MOTHER BETWEEN THE VEHICLE AND GARAGE WALL. APPARENTLY THERE ARE NO SAFETY-INTERLOCKS PREVENTING STARTING OF THE ENGINE, SUCH AS TRANSMISSION IN 'P' OR 'N'. FURTHER, THERE IS A WAND SHIFTER, BUT GEAR SELECTION IS COMPLETELY UNDER SOFTWARE CONTROL. THERE IS NO INTERLOCK SUCH AS WITH A TRADITIONAL PRNDL SELECTOR. THIS IS AN INHERENTLY UNSAFE DESIGN. CIVIL DOCKET DESCRIBING THE ACCIDENT AND TESLA'S RESPONSE ARE ATTACHED. NOTE IN TESLA'S RESPONSE: 1) THEY DO NOT STATE HOW MANY MINUTES ELAPSED BETWEEN DRIVER EXITING THE VEHICLE AND TODDLER ENTERING IT. THEY USE THE VAGUE TERM "MOMENTS." IT COULD WELL HAVE BEEN 10 OR 15 MINUTES. 2) THEY CLAIM IT IS NOT REASONABLY FORESEEABLE THAT A CHILD WOULD MANAGE TO SHIFT A VEHICLE INTO GEAR, WHICH IS PATENTLY FALSE. SAFE VEHICLE DESIGN ABSOLUTELY INCLUDES CONSIDERATION OF UNSUPERVISED CHILDREN PLAYING AT THE CONTROLS.

NHTSA ODI 11210423

WAS PARKING MY 2018 MODEL X ON FEB 1, 2019, IN MY DRIVEWAY. THE VEHICLE SUDDENLY ACCELERATED, HIT THE GARAGE DOOR(CLOSED. NO WARNING FROM SENSOR), WENT THROUGH GARAGE DOOR( VEHICLE DID NOT STOP AFTER HITTING THE GARAGE DOOR), DID NOT SENSE THINGS(LIKE WASHER, DRYER, WATER HEATER, WALL TO MY KITCHEN) IN THE GARAGE DOOR AND FINALLY SMASHED THE WASHER/DRYER BEFORE COMING TO STOP. WASHER/DRYER HIT THE WALL AND DAMAGE THE ENTIRE KITCHEN. NO AIRBAGS CAME OUT. MY WIFE WAS IN THE FRONT SEAT, MY DAUGHTER WAS IN THE BACKSEAT AND MY SON WAS INSIDE THE HOME WHEN IT HAPPENED.

NHTSA ODI 11183334

AUDIO WARNING GLITCH IN TESLA MODEL X. SCENARIO IS THAT THE CAR IS IN PARK WITH THE PASSENGER'S DOOR AND HATCHBACK OPEN. CAR IS PLACED IN TO REVERSE GEAR AND THE AUDIO TONE SOUNDS WARNING OF OPEN DOOR AND OPEN HATCHBACK. PASSENGER'S DOOR IS CLOSED BY OCCUPANT AND AUDIO SIGNAL STOPS, ALTHOUGH REAR HATCHBACK IS STILL OPEN. AUDIO TONE IS STILL SILENT IF THE VEHICLE MOVES IN REVERSE GEAR ALTHOUGH THE HATCHBACK IS STILL OPEN. RISK OF POTENTIAL AND ACTUAL DAMAGE TO VEHICLE, BUILDING STRUCTURES, AND PEOPLE NEARBY DUE TO AUDIO TONE SILENCING PREMATURELY. TESLA ACKNOWLEDGES REPRODUCIBILITY OF THE PROBLEM IN MY VEHICLE AND THE ENTIRE MODEL X FLEET BUT REFUSES TO NOTIFY CURRENT MODEL X OWNERS PER MY REQUEST. ALSO, SPONTANEOUS SHUT DOWN ON TESLA AUTO PILOT SYSTEM AND VEHICLE MEDIA CONTROL UNIT WHILE DRIVING. DRIVER IS DEPRIVED OF SPEED INFORMATION AND TURN SIGNALLING INFORMATION DURING THE SHUT DOWN. DRIVER UNABLE TO COMPLY WITH LOCAL DRIVING LAWS REQUIRING SIGNALLING WHEN CHANGING LANES AND MAKING TURNS. TESLA SEEMS UNWILLING OR UNABLE TO FIX THESE SAFETY ISSUES. ARBITRATION IN PROCESS PER TESLA WARRANTY TERMS AND CONDITIONS. LINK TO DOCUMENTING VIDEOS BELOW, ALSO ALREADY GIVEN TO TESLA SERVICE DEPARTMENT: HTTPS://PHOTOS.APP.GOO.GL/X2MURK4BIIA5KTPE7

NHTSA ODI 11170234

ON NOV 17, 2018 AT 4:50 PM, I WAS DRIVING MY TESLA X SLOWLY WITH AUTO PILOT OFF AND AUTO STEER OFF ON A SURFACE STREET IN SAN CLEMENTE, CA. I WAS TRYING TO DO A U TURN. I VERIFIED THAT THERE WAS NO TRAFFIC, THAT THERE WAS AN AREA WHERE CARS WERE NOT PARKED ON THE LEFT SIDE OF THE STREET AND COULD USE A PARKING DRIVEWAY ON THE RIGHT THAT WILL ALLOW MORE SPACE TO PERFORM THE U TURN. I GENTLY PRESSED THE BREAK TO FURTHER SLOWDOWN AND THEN VEERED A LITTLE TO THE RIGHT INTO THE DRIVEWAY AT LESS THAN 5 MPH. I STARTED TO TURN TO THE LEFT WHILE STILL GENTLY PRESSING THE BREAK. AS SOON AS THE FRONT RIGHT WHEEL LEFT THE DRIVEWAY AND BEFORE I HAD COMPLETED THE U TURN, THE TESLA ALL OF A SUDDEN, ON ITS OWN SPONTANEOUSLY ACCELERATED TO FULL POWER (A TESLA X CAN GO FROM 0-60 MILES IN APPROX. 4 SECONDS). MY FOOT WAS STILL ON THE BREAK, I DID NOT MOVE IT AND THEREFORE I DID NOT PRESS THE ACCELERATOR. THERE WERE NO OBJECTS OBSTRUCTING THE PEDALS. IN A SMALL FRACTION OF A SECOND, THE TESLA TRAVELED AT FULL SPEED TOWARDS THE TACOMA CAR PARKED AHEAD ON THE LEFT (LESS THAN 20 FEET). SOMETHING IN THE TESLA SYSTEM TRIGGERED THE SUDDEN SPONTANEOUS FULL ACCELERATION RESULTING IN THIS COLLISION. THE TESLA HAD MAJOR DAMAGE IN THE FRONT, THE AIR BAGS WERE DEPLOYED. I HAD A MAJOR BRUISE ON MY ABDOMEN AND SEVERAL SMALL BRUISES ON MY CHEST. THE TACOMA SUFFERED DAMAGE IN THE FRONT, MOVED BACKWARDS AND HIT THE CAR PARKED BEHIND IT. THERE WERE NO PASSENGERS IN THE OTHER VEHICLES. IT IS MY FIRM BELIEF THAT THIS ACCIDENT OCCURRED DUE NOT TO A DRIVER'S ERROR BUT TO A TECHNOLOGICAL ERROR WITHIN THE TESLA VEHICLE. I FOUND MORE THAN 60 COMPLAINTS FOR SPONTANEOUS SUDDEN ACCELERATION FOR TESLA VEHICLES THAT HAVE BEEN FILED TO NHTSA. WHAT THESE COMPLAINTS HAVE IN COMMON ARE THAT VEHICLES ARE TRAVELING SLOWLY TRYING TO PARK OR MAKE TURNS AT LOW SPEED WHEN SUDDEN SPONTANEOUS FULL ACCELERATION WAS TRIGGERED.

NHTSA ODI 11154380