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What 129 owners told NHTSA about the 2018 Tesla Model S 75

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (129)Crash / fire / injury (32)Electrical system (32)Driver assistance (23)Speed control (20)Suspension (20)Brakes (11)Steering (10)Body & structure (8)Lane Departure (8)Lights (7)Latches & locks (5)

3 of 129 complaints match · Lane Departure · crash/fire/injury only · clear filters

Dec 10, 2024Driver assistanceLane DepartureCrash

While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "K" rail. In the past I have noticed when taking control of the vehicle from Autopilot the wheel jerks.

NHTSA ODI 11629913

Jan 14, 2024Driver assistanceLane DepartureCrash2 injuries

Multiple components failed or malfunctioned. FSD beta, lane keeping assistance, lane departure warning, adaptive cruise control, and Automatic emergency braking, all failed or malfunctioned. I have requested TESLA to provide me the details on what happened, but after multiple attempts of reaching out to them, they are not providing any answers. I was driving with my son and we both got injured, my son was admitted to the hospital for 4 days. I am not sure if TESLA inspected it, they are not answering my questions. There was no warning or there were no symptoms of the problem before the failure. This is what happened, I was driving on FSD beta on a 2-way street with one lane in both directions, The car suddenly drifted, crossed the opposite lane, went over the sidewalk, and hit a tree. The airbags were released, and the front of the car was destroyed. The speed limit on the road was 25, and as it was in FSD mode, the speed was locked in at 25 mph. I was driving with my son, and my son got a lot of bruises internal and external from the seat belt, I had some bruises on my forehead. This is a complete failure of Tesla's FSD capability because it didn't detect the tree or the sidewalk and failed to apply the brakes. The car was declared a total loss by the insurance company. I am attaching a few photographs of the car after the accident.

NHTSA ODI 11565412

Jun 23, 2023SteeringDriver assistanceLane DepartureCrash1 injury

Maryland State Police Report [XXX] says: On [XXX], [XXX] was driving his 2018 Tesla Model S in Maryland on what is known in the DMV as the important highway, "The Beltway". According to Police Report [XXX], "Unit 1 was traveling southbound in Lane 1 on [XXX]. The Autopilot feature on the Tesla was engaged. The Autopilot malfunctioned causing the Tesla to lose control and leave the highway on the Left Side. The Driver was Transported by ambulance to the hospital ...." "Equipment Failure, Ran Off Road Left" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11528444

Working with the data? Download all 129 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Tesla Model S 75 verdict →