Jun 24, 2020Electrical system
THE TOUCH SCREEN HAS BECOME COMPLETELY UNRESPONSIVE/WENT DARK. I FIRST DISCOVERED THE PROBLEM WHILE THE CAR WAS PARKED IN THE GARAGE, INFREQUENTLY USED. THIS HAS BEEN THE CASE FOR THE LAST 4 WEEKS, ALSO RENDERING THE MOBILE APP UNRESPONSIVE/UNABLE TO CONNECT TO MY CAR. AS A RESULT, THE AC HAS BEEN STUCK ON, RUNNING CONTINUOUSLY FOR A MONTH SINCE THIS ISSUE STARTED. MY TESLA SERVICE APPT. HAS BEEN DELAYED TWICE DUE TO REPLACEMENT PARTS UNAVAILABLE. THIS NEW ARTICLE SEEMS TO DESCRIBE THE SAME PROBLEM MY CAR (AND OTHERS WITH THE SAME MODEL) IS/ARE EXPERIENCING: HTTPS://APPLE.NEWS/A3RF2D8AGQO6J-CETTN354G. *TR
NHTSA ODI 11330506
May 12, 2020Electrical systemLatches & locksSpeed controlCrash1 injury
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT VERY SLOW SPEED AND PARKING, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND CRASH INTO A TRANSFORMER. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TESLA OF HONOLULU (1450 ALA MOANA BLVD, HONOLULU HI) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED THE SAME FAILURE HAD OCCURRED WHILE PARKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A CONCRETE WALL. DURING THE CRASH THE DRIVER SUSTAINED A CHEST INJURY DUE TO THE AIR BAG DEPLOYING WHICH REQUIRED MEDICAL TREATMENT. NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT ALSO STATED THAT WHILE DRIVING THE INSTRUMENT DISPLAY PAD HAD SUDDENLY BLACKED OUT ON MULTIPLE OCCASIONS AND THE DOORS HAD FAILED TO OPEN ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 7,410. OWNER IS EXTREMELY SCARED TO DRIVE AGAIN. CAR IS SITTING IN THE GARAGE. WORRIED ABOUT ANYONE DRIVING THE CAR MAY GET INTO A FATAL ACCIDENT.*DT*JB
NHTSA ODI 11324261
Jan 30, 2020Electrical systemCrash
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE STILL SEATED IN THE VEHICLE IN THE DRIVEWAY AFTER THE VEHICLE WAS STOPPED AND THE GEAR SHIFT LEVER PLACED IN THE PARK POSITION, THE FRONT SEAT PASSENGER ATTEMPTED TO EXIT THE VEHICLE AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO THE VEHICLE PARKED IN FRONT. THE VEHICLE THEN INDEPENDENTLY REVERSED AND CRASHED INTO A TREE. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER THE CONTACT RELEASED THE BRAKE PEDAL. BOTH THE PASSENGER AND THE DRIVER EXITED THE VEHICLE WITHOUT INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE OTHER VEHICLE SUSTAINED MAJOR BODY DAMAGE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700.
NHTSA ODI 11302964
Nov 30, 2019SteeringElectrical systemLights
TWICE RECENTLY WHILE DRIVING ON HIGHWAY AT NIGHT, THE CAR COMPUTER STARTED FAILING. LIGHTS WENT OUT, TURN SIGNALS DIDN'T WORK, EVENTUALLY THE WHOLE SCREEN AND DASHBOARD THAT LET YOU DRIVE TURNED BLANK. I HAD TO FIND A WAY TO QUICKLY PULL TO THE SIDE OF THE ROAD AND RESET THE CAR BY PRESSING AND HOLDING THE TWO BUTTONS ON STEERING WHEEL. THIS IS A VERY UNSAFE CONDITION.
NHTSA ODI 11282952
Oct 22, 2019Electrical systemElectronic Stability Control (esc)
ON AT LEAST 2 OCCASIONS, WHILE DRIVING THE CAR, THE ELECTRICAL SYSTEM STOPPED WORKING. ONE TIME, THE CAR JUST SHUT DOWN AT A STOP SIGN NEARBY MY OFFICE; THE SECOND TIME, WHILE DRIVING ON THE HIGHWAY, THE CAR CONTINUED TO RUN BUT ALL OF THE OTHER ELECTRONS: SPEEDOMETER, TURN SIGNALS, RADIO STOPPED WORKING. WHEN I PULLED OVER, THE ENTIRE CAR SHUT DOWN. BOTH INSTANCES REQUIRED A "HARD STOP" TO RE-START THE CAR. THE DEALER INFORMED ME THAT THIS CAN HAPPEN WHEN THE SOFTWARE HAS NOT BEEN RECENTLY UPDATED. HOWEVER, YOU NEED WI-FI TO UPDATE THE SOFTWARE AND IT IS NOT READILY AVAILABLE WHERE I RESIDE AND PARK MY CAR. I CONSIDER THIS SITUATION EXTREMELY DANGEROUS IN THAT THE CAR CAN SPONTANEOUSLY SHUT DOWN WHILE IN USE. I AM TAKING THE CAR INTO THE DEALER TODAY-PROBABLY SO THEY CAN UPGRADE THE SOFTWARE ON SITE. HOWEVER, THIS DOES NOT ADDRESS FUTURE POTENTIAL ISSUES WITH THE CAR. I DO NOT HAVE THE ABILITY TO ROUTINELY TAKE THE CAR INTO THE DEALERSHIP FOR UPGRADES. FURTHER, THERE IS NO MESSAGE FROM TESLA WHEN THE UPGRADES ARE AVAILABLE. PLEASE HELP. I REALLY HAVE NO DESIRE TO DIE WHEN THE CAR STOPS WORKING WHILE DRIVING IT!
NHTSA ODI 11270166
Dec 3, 2018Electrical systemSpeed controlCrash1 injury
CAR WAS STOPPED PRIOR TO ENTERING CAR GARAGE. CAR SUDDENLY REVERSED THEN SPED UP AUTONOMOUSLY AND CRASHED INTO THE HOME. SUSPECT CAR ELECTRONICS COMPROMISED AND ENDANGERED DRIVER. REQUESTING INVESTIGATION IF CAR DEFECT VS USER ERROR. THANK YOU !
NHTSA ODI 11155579
Jun 18, 2018Electrical systemSpeed controlBrakesCrash1 injury
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FACILITY. THE DEALER (SAN DIEGO MIRAMAR TESLA, 9250 TRADE PL, SAN DIEGO, CA 92121, (858) 271-5100) WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR FEEDBACK FROM THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE WAITING TO RETRIEVE THE INFORMATION FROM THE ELECTRONIC DATA RECORDER TO INVESTIGATE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49. *BF*JB
NHTSA ODI 11102347