Home · 2018 Tesla Model S 60 · Complaints

What 129 owners told NHTSA about the 2018 Tesla Model S 60

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (129)Crash / fire / injury (32)Electrical system (32)Driver assistance (23)Speed control (20)Suspension (20)Brakes (11)Steering (10)Body & structure (8)Lane Departure (8)Lights (7)Latches & locks (5)

8 of 129 complaints match · Body & structure · clear filters

Mar 9, 2025Latches & locksBody & structure

I own a 2018 Tesla Model S. While it was still under warranty the passenger side door handle quit working and it was no longer possible to open that door. Tesla replaced the door handle at no change with a newly designed mechanism. It was explained to me that they redesigned the mechanism which had a high failure rate, and my car handles would no longer be installed in later cars. I asked if they would change all 4 door handles for me, and was told they would not. Now several years later, another door handle has failed. This time dangerously. The door pops open spontaneously, and therefore the car is not safe to drive. I have an appointment for repair, but at full cost. Should Tesla not cover the cost, as it makes the vehicle unsafe to drive, and they clearly knew about it when they originally sold me my car?

NHTSA ODI 11647218

Aug 13, 2024Body & structure

I own Tesla model S 2018. Last week in Florida there was a storm near the place where I live, (Tampa). I happen to drive in the flooded road only to realize that Tesla has a known manufacturing defect, which multiple customers have posted on the Internet about, related to seal in the trunk, which basically causes the flood water to enter into the trunk, I noticed that a lot of model S Tesla users are going through this issue but Tesla has failed to recall the car and provide a fix. Tesla is demanding that the customers pay for this fix, for cars which are out of warranty even though this is a quality/manufacturing issue. I Urge you to take action and provide a solution.

NHTSA ODI 11608255

Aug 17, 2023Body & structure

The contact owns a 2018 Tesla Model S. The contact stated that while washing the vehicle, there was orange rust coming out of the bumper. The vehicle was diagnosed by the dealer and confirmed that there was a failure with the bumper. The vehicle was being repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,374.

NHTSA ODI 11539218

Mar 23, 2023Body & structure

I have repaired my Tesla door handles once under warranty and then again to a “3rd generation” out of warranty by a Tesla Service Center. 2 weeks after the “upgrade repair” another door handle stopped operating and would not close the car door continually unlocking and propping the door open while driving. I had to drive home with an open door handle. There was most recently a class action with another owner having the same issue, and numerous videos and articles posted online regarding the faulty safety defect.

NHTSA ODI 11513342

Mar 12, 2023Electrical systemBody & structure

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

NHTSA ODI 11511456

Mar 15, 2021Body & structure

MULTIPLE DOORHANDLES ARE FAILING TO BE ABLE TO OPEN THE DOOR FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED I HAVE A 2018 MODEL S TESLA AND TWO OF THE DOORHANDLES HAVE FAILED ALREADY ALTHOUGH THE VEHICLE IS UNLOCKED WHEN I PULL ON THE DOOR HANDLE IT'S BEARS TO OPEN THE DOOR ONLY WAY TO OPEN IT IS FROM THE INSIDE THIS COULD POSE A POTENTIAL SAFETY HAZARD SHOULD I NEED TO OPEN THE DOOR FROM THE OUTSIDE

NHTSA ODI 11403100

Feb 6, 2020Body & structureSpeed controlCrash

I WAS USING THE AUTOSUMMON ON MY TESLA. I HAD USED THE CAR TO PARK ITSELF SO FIGURED THAT IT WOULD BE SAFE TO TRY. CAR WAS CLOSE TO A WALL. CAR IMMEDIATELY MOVED FORWARD AND HIT THE WALL. THERE WAS NO TIME TO STOP IT AS IT TURNED IMMEDIATELY.

NHTSA ODI 11307454

Jan 17, 2020AirbagsBody & structureBrakes

IT WAS ON FRIDAY MORNING ON JANUARY 11TH 2020 AT 8.30AM. I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF MY MEDICAL OFFICE WHERE I HAVE PRACTICED FOR 21 YEARS. I WAS IN AN OUTDOOR PARKING DECK. I TOUCHED THE BRAKES TO STOP THE CAR AND THE CAR SUDDENLY ACCELERATED FORWARDS AND HIT A CONCRETE WALL IN FRONT OF IT. I KNOW THAT I DID NOT HIT THE ACCELERATOR. I WAS SLAMMED INTO MY STEERING WHEEL. MY AIRBAG DID NOT DEPLOY. I HAVE BEEN DRIVING FOR 30 YEARS AND HAVE DRIVEN A TESLA FOR 5 YEARS. I KNOW THE DIFFERENCE BETWEEN THE ACCELERATOR AND THE BRAKE. TESLA CLAIMS THAT I PUT MY FOOT ON THE ACCELERATOR AND DROVE INTO THE CONCRETE WALL. THAT IS NOT WHAT HAPPENED. I HAVE SERIOUS SAFETY CONCERNS ABOUT WHAT HAPPENED. THE CAR WAS OUT OF MY CONTROL.

NHTSA ODI 11300152

Working with the data? Download all 129 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Tesla Model S 60 verdict →