What 129 owners told NHTSA about the 2018 Tesla Model S 60

I DROVE TO WORK ON MAY 2, 2019, AND WAS TRYING TO PARK IN MY ALLOTTED PARKING STALL ON THE 3RD LEVEL OF MY OFFICE PARKING GARAGE. MY PARKING STALL WAS ALONG THE OUTER EDGE OF THE GARAGE AND THE ONLY BARRIER TO THE OUTSIDE WAS A SET OF THREE (ABOUT " DIAMETER) CABLES STRUNG BETWEEN OUTSIDE COLUMNS OF THE GARAGE, BESIDES A THIN PERFORATED CORRUGATED METAL SHEET OUTSIDE THE CABLES, ACTING AS A RAIN STOP. I WAS TRYING TO SLOWLY TURN RIGHT FROM THE PARKING AISLE TO PARK BETWEEN TWO PICKUP TRUCKS ON EITHER SIDE OF MY STALL. WHEN I HAD TURNED PARTWAY INTO MY STALL, MY TESLA SUDDENLY ACCELERATED INTO MY PARKING STALL AT HIGH SPEED, HIT THE OUTSIDE CABLES, REBOUNDED BACKWARDS AND STOPPED ABOUT 10 FEET FROM THE OUTSIDE CABLES. THE CABLES SAVED ME FROM PLUNGING 3 FLOORS DOWN FROM THE GARAGE. THERE WAS EXTENSIVE DAMAGE TO THE HOOD AND FRONT PORTIONS OF MY TESLA. THERE WAS ALSO SOME DAMAGE TO THE METAL CORRUGATED SHEETS OUTSIDE THE CABLES AND A SLIGHT DENT ON THE CORNER OF THE VEHICLE PARKED TO MY RIGHT. I HAVE BEEN PARKING IN MY OFFICE PARKING STALL FOR ABOUT THE PAST SIX MONTHS WITHOUT ANY ISSUE LIKE THIS. I WANT TO KNOW WHY MY CAR ACCELERATED LIKE THAT WITHOUT WARNING AND WHY THE COLLISION WARNING SYSTEM WAS NOT TRIGGERED BY THE OUTSIDE CORRUGATED METAL SHEET. ALSO, THERE WAS AN ISSUE WITH MY TESLA THE PREVIOUS EVENING. WHEN I TRIED TO START MY TESLA AFTER WORK, I GOT THE 'SYSTEMS ARE POWERING..' MESSAGE ON THE SCREEN AND MY CAR WOULD NOT START EVEN AFTER A LONG WAIT. THEN, I HAD TO GOOGLE TO FIND A WAY TO REBOOT THE CAR COMPUTER, BY PRESSING TWO BUTTONS ON THE STEERING WHEEL. ON THE DAY OF THE ACCIDENT, I USED THE INTERMITTENT RAIN SENSING WIPERS FOR THE FIRST TIME, AS THERE WAS A LIGHT RAIN. MY CAR IS STILL IN THE BODY SHOP WAITING FOR SOME BACK ORDERED PARTS. I HAVE ASKED TESLA TO DO A DIAGNOSTICS TO SEE IF THERE WERE ANY SOFTWARE BUGS IN THE SYSTEM.

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THE CAR UNINTENDED ACCELERATED WHEN I PULLED INTO GARAGE AND WAIT FOR GARAGE DOOR OPEN. THE SUDDEN ACCELERATION IS TOTALLY OUT OF CONTROL, EVEN MY FOOT FIRMLY STEP ON THE BREAK PEDAL. THE ACCELERATED CAR WENT THROUGH THE GARAGE DOOR TOWARDS RIGHT, AND HIT AND LIFT THE OTHER PARKED SUV INSIDE THE GARAGE. THE SPEED AND FORCE PUSH THE SUV TOWARDS THE BACK OF GARAGE WALL, AND TOTALLY DAMAGED THE PART OF MY GARAGE.

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TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO MAKE A LEFT TURN FROM A PARKING SPACE, THE VEHICLE ACCELERATED BACKWARDS IN A TIGHT CIRCLE. THE VEHICLE STRUCK SOME TREES ON THE PASSENGER SIDE AND CRASHED INTO ANOTHER VEHICLE THAT WAS PARALLEL PARKED ON THE SAME STREET. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE CONTACT CALLED THE MANUFACTURER AND WAS CONNECTED TO TESLA ROADSIDE ASSISTANCE. THE CONTACT REQUESTED THE DEALER. TESLA (831-264-6896, LOCATED AT 1901 DEL MONTE BLVD, SEASIDE, CA 93955) WAS NOTIFIED, BUT DID NOT ASSIST. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS TOTALED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 4,757.

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MY CAR WAS FULLY ENGAGED IN AUTO PARK AND IT HIT A CAR. I QUICKLY BRAKED TO STOP A WORSE COLLISION. I PATIENTLY WAITED FOR TESLA TO REVIEW THEIR LOGS. THEY INSIST THE AUTO PARK WAS WORKING WITHOUT FAULT."THE ENGINEERS HAVE INDEED SAID THE AUTOPARK FEATURE WAS OPERATING WITHOUT FAULT." I KEEP QUESTIONING THEM. "IF THE VEHICLE COMES INTO CONTACT WITH ANOTHER VEHICLE DOES NOT MEAN THE AUTOPARK FEATURE IS OPERATING WITH FAULT,' SAYS TESLA. I REPLY, 1. WOULD YOU CLARIFY IT AND SAY THAT IF THE VEHICLE COMES INTO CONTACT WITH ANOTHER VEHICLE WITH THE AUTO PARK ACTIVATED AND THE DRIVER NOT GRABBING THE WHEEL TO INTERRUPT THE PROCESS THAT THE AUTO PARK FEATURE IS OPERATING WITHOUT FAULT? 2. I REPEAT MY QUESTION AGAIN. DO THE ENGINEERS HAVE ANY REASON OR PROOF TO BELIEVE I ACTIVATED THE AUTO PARK INCORRECTLY OR IN ANYWAY INTERRUPTED THE PROGRAM TO CAUSE THE ACCIDENT? I UNDERSTAND THEY DON'T WANT TO PAY FOR REPAIRS BUT I WANT THEM TO EITHER ADMIT THE FEATURE WAS AT FAULT OR CONVINCE ME I DID SOMETHING WRONG TO CAUSE THE ACCIDENT TO HELP PREVENT ANOTHER ACCIDENT. I THINK OTHER TESLA DRIVERS SHOULD BE AWARE OF HOW POORLY THIS WORKS. ALSO, I HAD BROUGHT THE CAR IN BEFOREHAND TELLING THEM THAT I DIDN'T BELIEVE THE AUTO PARK WORKED CORRECTLY. A TESLA SALESPERSON ALSO GOT IN THE CAR WITH ME AND AGREED THAT THE AUTOPARK DID NOT SEEM TO WORK. THIS PROCEEDED THE ACCIDENT. ONCE AGAIN A REPORT THAT THE ENGINEERS SEE NO FAULT.

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CAR WAS STOPPED PRIOR TO ENTERING CAR GARAGE. CAR SUDDENLY REVERSED THEN SPED UP AUTONOMOUSLY AND CRASHED INTO THE HOME. SUSPECT CAR ELECTRONICS COMPROMISED AND ENDANGERED DRIVER. REQUESTING INVESTIGATION IF CAR DEFECT VS USER ERROR. THANK YOU !

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TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FACILITY. THE DEALER (SAN DIEGO MIRAMAR TESLA, 9250 TRADE PL, SAN DIEGO, CA 92121, (858) 271-5100) WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR FEEDBACK FROM THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE WAITING TO RETRIEVE THE INFORMATION FROM THE ELECTRONIC DATA RECORDER TO INVESTIGATE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49. *BF*JB

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TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL ATTENTION TEN DAYS LATER FOR A STERNAL FRACTURE. THE TESLA BUENA PARK DEALER (6692 AUTO CENTER DR., BUENA PARK, CA 90621, (714) 735-5696) WAS CONTACTED AND THE VEHICLE WAS TOWED TO A TESLA APPROVED FACILITY TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ON BOARD DIAGNOSTIC TESTING REPORTED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AT THE TIME OF THE CRASH. THE CONTACT WAS ALSO INFORMED THAT THE AUTOMATED FEATURES, INCLUDING THE CRUISE CONTROL WERE UNABLE TO HAVE INDUCED THE ACCELERATED RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 214.

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