What 982 owners told NHTSA about the 2018 Tesla Model 3 Bev

ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.

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MY TESLA MODEL 3 HAS A DEFECT WITH AUTOPILOT SENSORS AND SOUND. WHEN ON AUTOPILOT (ADAPTIVE CRUISE CONTROL), THE SENSORS CAN SOMETIMES FREEZE UP AND OR FAIL, CAUSING AUTOPILOT TO CEASE FUNCTIONING AND ISSUE AN AUDIO ALERT. HOWEVER, SYSTEM SOUND (BLINKERS, NOTIFICATION ALERT SYSTEM) SOMETIMES FAILS, THUS PREVENTING THE AUTOPILOT FROM ALERTING THE DRIVER THAT IT WILL NO LONGER BE BREAKING AND OR STEERING. FOR EXAMPLE, I AM DRIVING USING THE AUTOPILOT CRUISE CONTROL, WHICH IS SUPPOSED TO STEER /BRAKE/ACCELERATE FOR ME AND INSTRUCTED TO KEEP EYES ON THE ROAD, HOWEVER, WHEN THE AUTOPILOT STOPS WORKING AS WELL AS THE AUDIO NOTIFICATION, THE DRIVER WILL NOT KNOW THAT IT HAS FAILED AND THE CAR NO LONGER BRAKES, THUS MAKING IT LIKELY TO HAVE A COLLISION. I HAVE RECORDED THE FLAWS AND DEFECTS AND HAVE IT ON VIDEO. THIS CAN HAPPEN ANYWHERE, ON HIGHWAY OR ON A REGULAR ROAD. TESLA HAS BEEN UNABLE TO FIX THE PROBLEM.

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THIS IS A COMPLAINT ABOUT A NEW DEVELOPMENT IN THE TESLA AUTOPILOT EXPERIMENT. ELECTREK WHICH IS A VERY INFLUENTIAL TESLA PUBLICITY PUBLICATION HAS JUST RELEASED A HIGHLY IRRESPONSIBLE ARTICLE AND VIDEO. HTTPS://ELECTREK.CO/2019/09/19/TESLA-AUTOPILOT-V10-COMMUTE-WITHOUT-DRIVER-INTERVENTION/ THIS EVEN SHOWS THE TESLA FITTED WITH A "NAG DEFEATER" ON THE STEERING WHEEL. THIS IS GOING TO CAUSE OWNERS TO HAVE EVEN MORE MISPLACED CONFIDENCE IN THE AUTOPILOT AND WILL MOST CERTAINLY CAUSE MORE DEATHS. PLEASE STOP THIS DANGEROUS EXPERIMENT WHICH IS RECKLESSLY ENDANGERING INNOCENT ROAD USERS. PLEASE NOTE THAT I HAVE USED THE VIN OF A WRECKED TESLA MODEL 3 SO AS TO BE ABLE TO FILE THIS COMPLAINT. I AM NOT A TESLA OWNER BUT I HAVE TO SHARE THE PUBLIC ROADS WITH THESE LETHAL VEHICLES. THANK YOU. NOTE - DUMMY USA ADDRESS USED TO NEGOTIATE YOUR WEBSITE. CORRECT NAME AND ADDRESS SUPPLIED WITH THIS COMPLAINT.

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IN ORDER TO CANCEL CRUISE CONTROL OR AUTOPILOT IN A TESLA MODEL 3, THE PRIMARY MECHANISM IS TO PUSH THE RIGHT STALK UPWARDS AS FAR AS IT WILL GO. HOWEVER, PUSHING THE SAME STALK UPWARDS ONLY PART OF THE WAY WILL CAUSE THE CAR TO SHIFT INTO NEUTRAL. THIS CAN CAUSE A DRIVER TO PUT THE CAR INTO NEUTRAL WHILE IT IS UNDERWAY. THIS IS ESPECIALLY DANGEROUS IN A TESLA BECAUSE IF THE CAR IS IN NEUTRAL REGENERATIVE BREAKING IS DISABLED AND IT IS THE COMMON DRIVING HABIT TO USE REGENERATIVE BREAKING AS THE PRIMARY BRAKING MECHANISM. ESSENTIALLY, A DRIVER CAN ACCIDENTALLY MAKE THE CAR UNABLE TO ACCELERATE AND UNABLE TO USE PRIMARY BRAKING WHEN IN MOTION. IN ADDITION, THERE IS NO AUDIBLE ALERT THAT THE CAR HAS BEEN SHIFTED TO NEUTRAL AND ONLY A VERY SMALL VISIBLE CHANGE TO THE TOUCHSCREEN. I ALERTED TESLA TO THIS ISSUE IN AUGUST OF 2018 AND THERE HAS BEEN NO CHANGE TO THE CAR'S BEHAVIOR SINCE THEN, DESPITE NUMEROUS OVER THE AIR SOFTWARE UPDATES.

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WHILE DRIVING ON LOCAL ROAD, TRAFFIC STOPPED AHEAD. I PRESSED THE BRAKES, BUT IT DID NOT RESPOND. THE COLLISION WARNING AND EMERGENCY AUTO-STOPPING SYSTEM ALSO DID NOT ENGAGE, CAUSING THE VEHICLE TO COLLIDE WITH THE CAR IN FRONT. TWO DAYS BEFORE THE COLLISION, THE TESLA RECEIVED A FIRMWARE UPDATE. I NOTICED THE DRIVING BEHAVIOR WAS SLIGHTLY DIFFERENT. BRAKE FAILURE LIKE THIS NEVER HAPPENED BEFORE THIS FIRMWARE UPDATE. THE FIRMWARE VERSION WITH THIS ISSUE IS 2019.5.4. 4C3C414

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I WAS DRIVING ON AUTO PILOT MODE WHEN I WAS GOING TO MAKE A RIGHT HAND TURN WHEN IN ORDER TO SLOW DOWN AT THE TRAFFIC AHEAD OF ME, I APPLIED THE BRAKES BUT THERE WAS NO BRAKE ACTION WHATSOEVER. THIS WAS NOT A PANIC SITUATION, IT WAS JUST NORMAL BRAKING. WHEN THE BRAKES FAILED TO ACTUATE AND THE VEHICLE ACCORDINGLY WASN'T SLOWING DOWN, IN ORDER TO AVOID HITTING PEDESTRIANS OR THE VEHICLE IN FRONT OF ME, I SWERVED TO THE RIGHT AND ENDED UP HITTING A TREE. I SUSTAINED INJURIES AS A RESULT OF THIS ACCIDENT AND TOTALED MY CAR. THE PROBLEM WAS THE FAILURE OF THE TESLA (2018 MODEL 3) BRAKE SYSTEM TO WORK.

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1. WE PICKED UP THE CAR ON DEC 30TH, FROM THE FREMONT FACTORY, THE CAR WAS NOT EVEN FULLY CHARGED, AND THERE WAS A MESSAGE ON THE CONSOLE SAYING, THAT, 'IT NEEDS A SOFTWARE UPGRADE.' WE WENT BACK INSIDE AND ASKED ONE OF THE SALES PEOPLE, HE SAID, 'THIS IS THE END OF THE YEAR, THE CARS ARE NOT COMING FULLY CHARGED, AND HE LAUGHED ABOUT THE SOFTWARE UPGRADE.' WE CAME HOME AND UPGRADED THE SOFTWARE. NO-ONE WENT OVER THE OPERATIONS OF THE CAR. 2. ON JAN 1ST, THE 30 DAY TRIAL FOR THE AUTOPILOT FEATURE POPPED UP ON THE CONSOLE, AND WE CLICKED YES. WE DECIDED TO TRY THE AUTO-TRIAL FEATURE IN THE EVENING FROM SANTA CRUZ TO OUR HOME. WE ENABLED THE AUTO-PILOT ON ROUTE 880, IT KEPT ASKING TO KEEP YOUR HANDS LIGHTLY ON THE STEERING WHEEL, WHILE THE HANDS WERE ON THE STEERING WHEEL AT ALL TIMES. AFTER MAYBE 10 MINUTES, IN THE CENTRE LINE, AT A SPEED OF 63 MPH, RED WARNING STARTED SAYING, 'THE CAR CAN NO LONGER AUTO STEER.' WE CANCELED THE AUTOPILOT, MANUALLY DROVE THE CAR. ON LOCAL STREET ON MOWRY AVENUE, BETWEEN 6:30 PM AND 7 PM, WHILE DRIVING, THE CAR IN FRONT OF US SLOWED DOWN, REMOVED THE FOOT FROM THE ACCELERATOR, CAR CONTINUE TO ACCELERATE, WHILE THE BRAKE PEDAL WAS PRESSED. NO COLLISION WARNING, AND CAR KEPT GOING UNTIL IT RAN INTO THE NEXT CAR AND STOPPED. WE PULLED OVER AND ASSESSED THE DAMAGE, OUR CAR HAS SMALL NICK ON THE CENTER OF THE BUMPER. 3. ARRIVED HOME, WITH ABOUT 80 MILES CHARGE LEFT. AFTER PLUGGING IN THE CHARGER, ABOUT 15 MINUTES LATER, MESSAGE ON THE PHONE CAME THAT CHARGING INTERRUPTED, AS IT HAS 78% OF CHARGE ON THE BATTERY. ADDITIONALLY, THESE ARE THE SOME OF THE OTHER CONCERNS, -RATTLING NOISE ON THE RIGHT SIDE DURING DRIVING -WHILE DRIVING SLOWLY AT ABOUT 5 MILES AN HOUR, THERE IS A BRAKE NOISE -THERE IS WIND LEAK ON BOTH FRONT WINDOWS AND DOORS. -RIGHT REAR SEAT BELT DOES NOT ALWAYS LOCK

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TESLA MODEL 3 (2018) PROCEEDED TO ACCELERATE WHILE BRAKE PEDAL WAS DEPRESSED GOING THROUGH AN INTERSECTION CAUSING UNCONTROLLABLE MANEUVER AND VEHICLE CONTROL LOSS. THE VEHICLE FAILED TO RESPOND TO PEDAL INPUT AND FAILED TO DEPLOY AIRBAGS UPON IMPACT WITH A TREE AND FENCE CONTINUING TO ACCELERATE THROUGHOUT SUCH INCIDENT. AUTOPILOT WAS ENGAGED PRIOR TO CRASH. NO FORWARD COLLISION WARNING ACTIVATED.

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I HAVE HAD A SERIES OF ESCALATING INCIDENTS (SEE ATTACHED PDF) THAT HAVE EACH INVOLVED THE VEHICLE DISABLING AUTOMATIC EMERGENCY BRAKING SYSTEM (ABS), TRACTION CONTROL, PARTIAL STEERING CONTROL, REGENERATIVE BRAKING (FOR ELECTRIC VEHICLE), AND MOST RECENTLY EXPERIENCED COMPLETE LOSS OF STEERING FUNCTION WHILE REVERSING AS WELL AS AN ADDITIONAL WARNING THAT MY AIRBAG WAS DISABLED. INITIALLY I WAS ADVISED TO RESET MY CAR SINCE IT MAY BE A SOFTWARE GLITCH SIMILAR TO A COMPUTER OR PHONE NEEDING A RESTART. AFTER SEVERAL INCIDENTS, I WAS ADVISED TO TAKE IT TO A SERVICE CENTER WHERE I WAS INFORMED THAT IT WAS A FIRMWARE ISSUES KNOWN TO TESLA, BUT EXPERIENCED A CRITICAL SHUT DOWN OF MY VEHICLE'S PERFORMANCE AND SAFETY FUNCTIONS THE NEXT DAY. I HAVE SEEN BEEN INFORMED THAT THEY HAVE REPLACED THE HIGH VOLTAGE REGULATOR AND THE WIRING HARNESS. I HAVE NOT RECEIVED AN UPDATE SINCE CONFIRMING THAT THEY BELIEVE THE LATEST REPAIR WILL MAKE THE CAR WHOLE, SAFE, AND FUNCTIONAL.

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TESLA'S CEO, MR. ELON MUSK, HAS MADE SO MANY FRAUDULENT STATEMENTS IN THE PAST 10 YEARS. YET, NO GOVERNMENT AGENCY INCLUDING THE SEC, HAS DONE ANYTHING ABOUT THESE DELIBERATE, FRAUDULENT AND OBVIOUS STATEMENTS. PLEASE CONSIDER THE FOLLOWING FACT: CONSUMER REPORT TODAY ANNOUNCED THAT IT IS NOW RECOMMENDING MODEL 3 OF TSLA BECAUSE THE BRAKING PROBLEM HAS BEEN SOLVED. ACCORDING TO AN ARTICLE THAT I READ TODAY, A SENIOR ENGINEER WHO HAS BEEN WORKING ON THIS AND SIMILAR ISSUES FOR THE PAST 28 YEARS, INDICATED THAT THE RETEST THAT CONSUMER REPORT CONDUCTED WAS ON DRY ASPHALT. ACCORDING TO HIM, NOW THAT THE CALIBER HAS CHANGED, IT IS VERY LIKELY THAT THE BRAKING DISTANCE ON WET AND SNOWY ASPHALT HAS BEEN IMPACTED NEGATIVELY. ACCORDING TO HIM, THIS IS A FUNDAMENTAL ISSUE WHICH ENDANGERS PUBLIC SAFETY. LET'S GET TESLA, CONSUMER REPORT AND AN INDEPENDENT THIRD PARTY TO TEST THE BRAKING DISTANCE ON WET AND ALSO SNOWY ASPHALT, AND SEE IF THOSE DISTANCES HAVE BEEN AFFECTED NEGATIVELY. AGAIN, ACCORDING TO AN EXPERT WITH 28 YEARS OF EXPERIENCE, IT IS VERY LIKELY THAT THE NEW CALIBRATION HAS AFFECTED THE BRAKING DISTANCE NEGATIVELY ON WET AND SNOWY ASPHALT. ALSO ACCORDING TO THIS EXPERT, TESLA KEEPS RUSHING AND DOESN'T CONDUCT ENOUGH SAFETY TESTS THAT IS STANDARD IN THE INDUSTRY. TESLA AND CONSUMER REPORT HAVE FIDUCIARY RESPONSIBILITIES TO THE WORLD TO CONDUCT THESE TESTS AS WELL. IT'S A MATTER OF PUBLIC SAFETY. THE CAR MANUFACTURING INDUSTRY HAS BEEN AROUND FOR OVER 100 YEARS. ALSO, ACCORDING TO THIS EXPERT,THIS IS THE FIRST TIME THAT A CAR MANUFACTURER HAS BEEN ABLE TO REDUCE THE BRAKING DISTANCE OF ITS CAR ON DRY ASPHALT OVER THE AIR BY USING A SOFTWARE RECALIBRATION. THE EXPERT IS WARNING THAT WE ARE DEFINITELY IN UNCHARTERED TERRITORY, AND THESE TESTS ABSOLUTELY MUST BE CONDUCTED TO ENSURE PUBLIC SAFETY FOR THE WORLD. LET'S PROTECT THE WORLD AND THE HUMAN BEINGS. THANKS.

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UNINTENDED ACCELERATION OF 2018 TESLA MODEL 3. ISSUE DESCRIPTION: ISSUE OCCURRED ON 05/04/18 AT APPROX. 11:52 AM WHILE TRYING TO PARK THE VEHICLE IN A PARKING LOT OF A GROCERY STORE. THE VEHICLE WAS IN THE PARKING SPACE POSITION WHEN IT SUDDENLY ACCELERATED WITHOUT ANY INPUT FROM THE DRIVER. THE BRAKES WERE APPLIED HOWEVER THEY FELT INOPERATIVE. IT FELT AS THOUGH THE DRIVER HAD NO CONTROL OVER BRAKING AND THE VEHICLE HAD A MIND OF ITS OWN. THE DRIVER TURNED THE STEERING WHEEL TO AVOID DIRECTLY HITTING A DUMPSTER WHILE TRYING TO BRAKE. THE PASSENGER SIDE OF THE VEHICLE THEN HIT A CURB AND A PONY WALL. AFTER THE IMPACT, THE DRIVER WAS ABLE TO TURN THE VEHICLE WHILE APPLYING THE BRAKES THAT EVENTUALLY BROUGHT THE VEHICLE TO A STOP. PROBABLE CAUSE: UNKNOWN. GIVEN THE VEHICLE IS NEW, IT IS DIFFICULT TO IDENTIFY A REASON WHY WOULD IT ACCELERATE UNINTENTIONALLY. THE VEHICLE IS EQUIPPED WITH ENHANCED AUTO PILOT WHICH WAS NOT ENGAGED AT THE TIME OF INCIDENT. THE NIGHT PRIOR TO THE INCIDENT THE VEHICLE DISPLAYED SOFTWARE GLITCH WHERE IN IT WOULD NOT CONTROL THE VOLUME OF THE RADIO WHILE DRIVING WITH THE BUTTONS ON THE STEERING WHEEL AND WAS STUCK IN CONTROLLING THE STEERING WHEEL POSITION. CAR IS RUNNING SOFTWARE VERSION 8.1 (2018.14.13 9E3B7FF)

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