3 of 194 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters
Nov 5, 2022Transmission & drivetrainBody & structureSpeed controlCrash
While I was doing parallel parking, the car on its own went into involuntary, sudden, uncontrolled acceleration & hit a tree & bushes resulting into considerable body damage. Then I called Subaru national customer relations representative & I was told to go to the local Subaru dealer where I had purchased the car about four and a half years ago. The mechanic there told me that he had never heard such incident & he said that since there is no engine light on, there is nothing to scan. And he thought the car was okay. So, I am driving it very cautiously. But, I am concerned. We thought the newer such cars are safer with the high-tech computers on board but I countered this safety problem that I had never come across before.
NHTSA ODI 11492416
Mar 2, 2019Transmission & drivetrainWheelsCrash
VEHICLE WAS CLIMBING A RESIDENTIAL STREET WITH A GRADUAL INCLINE IN SNOW APPROXIMATELY 3 INCHES OF FRESH POWDER WITH NO ICE UNDERNEATH. VEHICLE HAD ONLY 3,150 MILES ON THE ODOMETER AND THE TIRES WERE STOCK ALL SEASON YOKOHAMA WITH A GOOD MUD/TREAD RATING. THE VEHICLE WAS CLIMBING THE HILL VERY WELL UNTIL AT THE CREST A CHECK ENGINE LIGHT AND AWD LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE TIRES FAILED TO CLEAN THE SNOW PROPERLY AND I SLID BACK INTO A GUARDRAIL FOR APPROXIMATELY 500 FEET AND THERE WAS COSMETIC DAMAGE TO THE VEHICLE AS WELL AS THE RIGHT WHEEL WAS BENT. DEALERSHIP WHERE I TRADED THE VEHICLE INTO HAD 2 OTHER CUSTOMERS TRADE THEIR 2018 CROSSTREKS DUE TO POOR AWD SYSTEM AND VERY DANGEROUS ALL SEASON TIRES.
NHTSA ODI 11183635
Jan 18, 2019Transmission & drivetrainEngineCrash
TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WAS REAR ENDED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO BODY DAMAGE TO THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO IRVINE SUBARU (23663 ROCKFIELD BLVD, LAKE FOREST, CA 92630, (949) 837-3500) WHERE IT WAS REPAIRED PER TECHNICAL SERVICE BULLETIN NUMBER: 10144878 (EQUIPMENT, POWER TRAIN, ENGINE); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 7,000.
NHTSA ODI 11170789