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What 37 owners told NHTSA about the 2018 Ram Promaster (passenger Double Seat)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (37)Crash / fire / injury (4)Electrical system (11)Engine (11)Transmission & drivetrain (7)Visibility & wipers (4)Brakes (3)Body & structure (2)Steering (2)Tires (2)Airbags (1)Electronic Stability Control (esc) (1)

2 of 37 complaints match · Body & structure · clear filters

Jan 21, 2020Body & structure

THE DOOR LATCH SUDDENLY BECAME COMPLETELY DISABLED. THE DOOR WILL NOT LATCH, SHUT PROPERLY, LOCK OR STAY CLOSED.

NHTSA ODI 11300640

Jun 19, 2018Body & structure

WE HAVE DODGE VAN 1500 2018. THERE IS MANUFACTURER DEFECT BODY IS CRACKING AND RESCUING MY DRIVERS. DOOR HINGES ARE CRACKING VERY RESKY DOOR MIGHT FLY AWAY

NHTSA ODI 11102669

Working with the data? Download all 37 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ram Promaster (passenger Double Seat) verdict →