What 37 owners told NHTSA about the 2018 Ram Promaster 3500

THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEVERAL TIMES, THE STEVENS CREEK RAM DODGE DEALER IN SAN JOSE TOLD ME , THERE IS A RECALL ON THE COMPUTER CAUSING THE MALFUNTION FOR VEHICLES MFG FROM JULY 2018 TO 2022 , BUT ACCORDING TO MY VIN ITS NOT A RECALL, ONLY THE SHIFT CABLE , VIN [XXX] . HOWEVER MY DATE OF MFG IS JULY 2018 , AND SHOULD TO FALL IN THE RECALL EVENT 44A YES STEVENS CREEK DODGE CHECKED IT , THEY WILL ONLY REPALCE SHIFT CABLE NO WARNING LAMPS COME ON, BUT THE CHECK ENGINE LIGHTS STAYS ON INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11618300

OUR 2018 PROMASTER VAN WAS IDLING IN OUR DRIVEWAY IN PARK, NO EMERGENCY BRAKE ON AS I RAN ACROSS THE FRONT OF IT TO GRAB A SHIRT/PANTS FOR THE CLEANERS. IT WAS HOT AND WANTED THE VAN TO COOL OFF IN AUGUST IN EL DORADO HILLS, CA. THE VAN WHICH WAS POINTING DOWNHILL TOWARDS OUR BACKYARD AND I WAS IN THE HOUSE AND BACK OUT IN 30 SECONDS AND THE VAN MOVED ON ITSELF DOWN THE HILL, THROUGH THE BACKYARD INTO MY NEIGHBORS PROPERTY INTO A OAK TREE. WHEN I GOT DOWN WITH MY NEIGHBOR, A RETIRED POLICEMEN, VERIFIED IT WAS STILL IN PARK. THIS WAS A TOTAL LOSS FOR US AND NEED DODGE TO RESPOND ON HELPING US RECOVER OUR LOSSES.

NHTSA ODI 11318699