What 641 owners told NHTSA about the 2018 Ram 1500 Classic Regular Cab

Had the High flow fuel pump Changed and less than 400 miles had a catastrophic failure. Had to pay for a tow was told nothing is under warranty, even though it was caused all by a faulty fuel pump and caused other issues and was told by Stalantis that they do not cover calamity damage had to pay for PCM and injectors. My truck is still not fixed. My engine light is still on, brought it to three dealerships and nobody can figure it out. Also the deaf system is not functioning properly and had it replaced a 20,000 and at 70,000.

NHTSA ODI 11656972

Subject: Request for Warranty Coverage Review – Fuel Tank Filling Issue / TSB 14-005-25 I am writing this too you to requesting assistance regarding a persistent issue with my 2018 RAM 1500 SLT (VIN: [XXX] ), which is having difficulty when refueling. The fuel nozzle consistently shuts off prematurely, and in many cases, will not activate the automatic shut-off mechanism. I often have to stand at the pump and manually control the nozzle to refuel the vehicle. As a result, the tank sometimes overfills, spilling gasoline down the side of the truck and onto the ground — posing a serious safety and environmental hazard, including the risk of fire. My mechanic informed me that this issue is covered under Technical Service Bulletin (TSB) 14-005-25, dated February 20, 2025, which states that certain RAM 1500 models—including mine—may have a manufacturing defect requiring fuel tank replacement. According to the TSB, this issue affects vehicles with the 5.7L V8 HEMI engine and either a 26 or 32-gallon fuel tank, built on or before March 16, 2020. My vehicle matches these criteria exactly. However, when I took the vehicle to my local Dodge dealership, they informed me that the repair would not be covered under warranty, without providing a clear explanation. Given that this issue is acknowledged by RAM as a manufacturing defect and involves a potential safety hazard, I am seeking clarification and assistance in resolving the issue as suggested by the TSB guidance for known issue. Any help that you can give me would be greatly appreciated. Thank you for your time and assistance. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11656705

So my power steering is going in and out while I’m driving, making it very hard to steer and keep control of the vehicle. I’m reporting this issue. Because I feel like it’s a safety problem.

NHTSA ODI 11656484

The antilock brake light and traction control light is on. also check trailer brake message comes on the vehicle display. I brought it to the dealer and there is no fix for the problem. There were 12 codes related to this issue and the speedometer goes to zero occasionally.

NHTSA ODI 11655797

The steering gear failed making steering inconsistent and very difficult as well as dangerous. The issue is not covered under the extended warranty, so FCA gave me a quote of $4100 to fix the issue.

NHTSA ODI 11655426

ABS CONTROL PUMP STOP WORKING DUE TO SEIZED ELECTRIC MOTOR BRUSHES ON CARRIERS. NO INCIDENTS HAPPENED BUT IT IS A COMMON FAIL ON THIS YEAR MODEL TRUCKS THAT CAN LEAD TO AN ACCIDENT. AT THE BEGINNING START DOING IT INTERMITTENLY WHILE DRIVING IT TO THE POINT WHERE IT COMPLTELY STOP WORKING AT ALL. DISABLING ABS, TRACTION CONTROL AND TRAILER BRAKE SYSTEM.

NHTSA ODI 11653756

while driving the power steering indicator light came on, after 1 mile the power steering stopped working.

NHTSA ODI 11653095

On Arpril 4 2025, after dropping off my kids at daycare I was turning left at a 6 lane intersection and the power steering completely failed while turning. This rendered the truck inoperable and nearly caused a collision and stopped right before ending in a ditch. I turned the truck off and then restarted and the power steering started to operate again. I took the truck to the shop and in route the power steering went out again. I was told at the shop and the dealership this is a known concern, but due to my VIN number it does not fall under the recall that has been issued over the power steering failures. I was never notified of this issue prior to 4/4/2025 .

NHTSA ODI 11653257

Power steering

NHTSA ODI 11653323

The abs keeps randomly disabling and then coming back on. When this happens, the cruise control is canceled which causes a sudden change in speed unexpectedly. Also, the 4x4 gets disabled. I believe the issue is this: hydraulic control unit can malfunction, impacting ABS, electronic stability control, and traction control performance software issue in the Anti-lock Brake System (ABS) control module that can disable the Electronic Stability Control (ESC) system, potentially increasing the risk of a crash. 

NHTSA ODI 11652850

The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (FUEL SYSTEM, DIESEL) and 23V411000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated before functioning normally. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

NHTSA ODI 11652879

The engine seized up at 52,517 miles on February 28, 2025. It was making loud noises on the freeway and was losing significant power. We exited the freeway trying to get to a safe location and the engine froze. I had the engine replaced and the check engine light came on after 40 miles!

NHTSA ODI 11652294

The contact owns a 2018 RAM 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The throttle control warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on backorder. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 82,000. Parts distribution disconnect.

NHTSA ODI 11652367

While being driven, the ecodiesel engine had a faulty ball bearing that malfunctioned inside the engine. This ball bearing then shot through the middle of the engine and out the bottom of the engine. The service technician at our local dealership inspected the engine and compared this to a "bullet under too much pressure due to a fault within the engine." He then said we "were lucky the ball bearing hadn't shot upwards through the floorboards." Not only could we have been at risk, other passing vehicles could have been shot with the ball bearing; this event could have led to wrecks and possible fatalities. The engine was completely destroyed by this defective ball bearing and cannot be rebuilt. No lights or messages appeared after the ball bearing shot through, even though the oil began draining instantly. The truck was pulled over and turned off before all the oil drained to prevent damage to the engine, which was already destroyed without us knowing.

NHTSA ODI 11651851

Electric Power steering failure

NHTSA ODI 11648421

The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to two separate independent mechanics who both stated that the exhaust manifold was warped due to a fractured bolt. The contact was informed that the exhaust manifold needed to be replaced. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 77,000.

NHTSA ODI 11647872

This is my 2nd complaint...Uconnect never did return my call as they promised they would....now our Uconnect is so bad it makes driving a safety concern. After starting our Ram the Uconnect keeps trying to call a number ....we have no idea what number it is but it continues dialing....we can not turn it off so if we need to drive this vehicle this is what we have to put up with....very distracting...I see many complaints on this website but nothing is being done....we get nowhere with Uconnect even though we have called numerous times...we can not access any of the features from this radio/Uconnect device...cameras...non functioning on the screen....what will it take before someone does something to make the manufactures respond.....as long as NHTSA does nothing....then Uconnect will feel embolden to also do nothing....PLEASE THIS NEEDS TO BE ADDRESSED ..

NHTSA ODI 11647931

The electronic trailer brake system, anti-lock braking system, and electronics traction control system lights activate upon driving the vehicle. The cruise control is disabled when these warning lights come on as well. I've been informed by an ASE certified mechanic that the abs control module needs replacement. I've learned this is a known issue for my and similar Ram trucks and that Stellantis has the part on back order while it is in "engineering review". If my traction control, anti-lock brake system, and electronic trailer braking system is affected by a failed abs control module and it is a known issue across many vehicles and the part is in "engineering review" I belief this should be covered by Ram under a recall.

NHTSA ODI 11644776

my 2018 Ram Limited 1500 ABS control Module has FAILED at 72045 miles; Dealer tried to order new one and dealer told me that NONE are available and he was told to call back March 20 and they would let him know if any available; Dealer was unable to get a new ABS module AND dealer was not able to put me on a list when new and IF new module comes available; This is a very UNSAFE condition in rainey Houston Tx; I went to brake servicer and he ordered me a remanufactured module; Brake company was unable to install remanufactured because it would NOT accept my VIN during programming;; I think all Ram's need to have a SAFETY recall on this Abs MODULE Problem ! I noticed the ABS module has been recalled on the deisal RAM's

NHTSA ODI 11644894

I was driving in a curve when the power steering went out and it took everything I had to keep from have a serious accident with my young grand daughter in the car. It happened immediately without any warning. If I was going much faster it would have been catastrophic Now the steering only works sporadically. Very dangerous and as it turns extremely expensive to repair. It sounds like this might be a very common problem but they are not offering a recall, which doesn't seem right

NHTSA ODI 11643691

our radio in our 2018 Dodge ram has delaminated and it makes it now a safety issue...the cameras and other things are no longer available making it more and more a car we can not drive safely...we have contacted UCONNECT and done everything they have asked us to do...and EVERYTIME we call them back we get a different answer...first they were going to escalate the issue to get it fixed...then when called back...it was no we will not fix it...out of warranty they say this time...I am on the phone with them as I write this...each person has such broken English it is next to impossible to understand them.....as this is a widespread problem and others have had this corrected and some of us have not..why has this not become a recall as it is a safety problem...the dealer has confirmed the problem and gave an 1166.74 dollar figure to fix it at the time of 12-02-24...this problem started in early 2024 but would come and go to the point we are in now...totally not working...Mary from Uconnect ram division said a person named Viplove will call me within 1 day...I am not holding out hope as they never call back...so we never get it fixed leaving us an unsafe vehicle...THIS REALLY NEEDS TO BE ADDRESSED....what does it takes to get an issue put into a recall to fix safety issues....a death need to happen...that is way to long..it is now making loud sounds to the point driving is not an option....if you look this issue up on the internet you will see plenty of people complaining about this....Please look into this....please

NHTSA ODI 11643485

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact stated that the steering wheel had seized. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 186,000.

NHTSA ODI 11642731

We purchased the RAM in September 2024. 5 times since our purchase, while filling the gas tank the pump nozzle has gotten stuck and extremely hard to remove from the gas tank. This last incident was on 2/9/25, prompting us to take the truck into Dodge where it is currently waiting to be looked at. This is a serious issue that needs to be addressed and corrected as vehicles are very expensive to have these types of defects. It took 3 grown men to remove the nozzle from the tank.

NHTSA ODI 11642370

Traveling on highway, heard noise coming from the engine. I was close to an off ramp and got off the highway. In the process of getting on the off ramp alarms went off. Turned on the flashers, came to a stop partially on the shoulder. Turned off the vehicle, turned it back on and it started right up. Turned to head into town to get some place safe to check the issue and all the alarms went off again. Put the car into neutral and coasted down the road to a local restaurant parking lot. Once safely parked, I opened the hood and my engine was on fire. I ran to the window of the restaurant to get a fire extinguisher and was able to put out the fire quickly. I contacted my insurance carrier and went through the process of repairing the truck. One body shop got it back up and running. Another shop fixed the cosmetic issues. However insurance would only fix the damage from the fire, not the cause of the fire. The truck has been throwing a code stating the EGR Cooler is not functioning properly. Stellantis sent out an independent investigator, however he wasn't allowed to look at the pictures that the body shop took after the incident. Since the truck was put back together and the cosmetic damage was repaired, he couldn't tell the cause of the fire. This EGR Cooler was supposed to be replaced during the recall (NHTSA Campaign # 19V757000), however I don't believe it was. Currently mine is cracked and supposedly the parts are on backorder. So there may need to be a recall to the recall.

NHTSA ODI 11642092

Got 11 inches of snow tried to go to town and my truck wouldn’t move. Snow melted took it to dodge and they said it’s sounds like the clutch plate in the borg Warner 44-44 was possibly going out. A quick search of problems with that transfer case has hundreds of people having the same problem and I don’t off road it or plow snow. Was quoted $7500 to have it replaced. This could cause an accident if driving down the road or down county roads in rain, snow or ice.

NHTSA ODI 11641576