What 31 owners told NHTSA about the 2018 Porsche Macan Gts

The contact owns a 2018 Porsche Macan. The contact stated that while the contact's wife was driving at an undisclosed speed, the contact's wife noticed an unusual odor in the interior and the exterior of the vehicle. In addition, the contact inspected the vehicle and noticed a fuel leak on the ground underneath the vehicle. The contact stated that the failure was persistent. The contact stated that the vehicle was a fire hazard and unsafe to drive. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) however the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,920.

NHTSA ODI 11742714

My fiancé was driving the car normally on the elevated interstate at about 130 in the morning central time on Monday, April 20 when the suddenly burst into flames! The entire vehicle is destroyed bumper-to-bumper the fuel pump on these models are apparently reason for recalls because of this exact reason.my fiancé's life was endangered because of this fire.thank Goodness there was no collision.police inspected and towed the vehicle

NHTSA ODI 11732582

My vehicle is experiencing the following fuel system issue listed below in the NHTSA campaign. Porsche will not recognize my vehicle as being part of this recall issue, and this is a significant safety issue for my family. Your help in rectifying this situation would be greatly appreciated. NHTSA CAMPAIGN ID: 20V077000 Report Date: FEB 11, 2020

NHTSA ODI 11623254

The contact owns a 2018 Porsche Macan. The contact stated that there was an abnormally strong fuel odor coming from the vehicle while driving and while the vehicle was parked. The vehicle was taken to the dealer, where it was diagnosed that fuel was leaking from the fuel pump. The dealer drained the fuel tank and replaced the fuel pump. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

NHTSA ODI 11563157

AT ~27,000 MILES VEHICLE CHECK ENGINE LIGHT CAME ON. NOTIFICATION ON DASHBOARD STATED 'DRIVING PERMITTED'. VEHICLE WAS SLUGGISH TO START OVER THE NEXT 2 DAYS. TOOK VEHICLE TO DEALER AND THEY IDENTIFIED A FUEL PUMP LEAK. THEY REPLACED THE FUEL PUMP AND I PICKED UP THE VEHICLE A FEW DAYS LATER. PROBLEM OCCURRED AGAIN. TOOK VEHICLE BACK TO DEALER. THEY KEPT THE CAR FOR OVER 40 DAYS (I STILL DO NOT HAVE IT) AND IT IS BEING FILED UNDER LEMON LAW. THE DEALER HAD TO REPLACE AND TEST DRIVE THE FUEL PUMPS MULTIPLE TIMES SINCE THE SECOND ONE ALSO LEAKED AND THE REPLACEMENTS LEAKED AS WELL PER THE REPAIR ORDER. PORSCHE IS CLAIMING THIS ISSUE IS 'FIXED' NOW BUT I DO NOT TRUST IT SINCE PER THE RECALL IT IS A DESIGN ISSUE AND BEFORE THE RECALLS ARE EVEN TAKING PLACE WHICH IS APRIL 2020. THE PROPOSED RECALL FIX ON CONSUMER REPORT DOES NOT SEEM TO ADDRESS MY SITUATION SINCE THE FAILURES OCCURRED AT THE DEALER EVEN ON MULTIPLE REPLACEMENT PARTS. THE RISK IS NOT ONLY A SLUGGISH START DUE TO LOW FUEL PRESSURE BUT THERE IS A FIRE HAZARD FROM THESE LEAKS. SECONDLY THERE IS A STEERING COLUMN KNOCK AND VIBRATION COMING FROM THE STEERING COLUMN AND/OR FRAME AND/OR FRONT AXLE EVERY-TIME I TURN THE VEHICLE RIGHT OR LEFT WHILE GOING UP OR DOWN A HILL OR OVER A SPEED BUMP <10MPH. THIS HAS BEEN PRESENT SINCE DAY 1 OF OWNING THE VEHICLE AND HAS GOTTEN LOUDER OVER TIME AND MORE APPARENT AS I CAN FEEL THE ISSUE UNDER THE DRIVERS SEAT FROM THE RUBBING/VIBRATION OR WHATEVER IS CAUSING THE NOISE. I CAN ALSO FEEL A VIBRATION IN THE STEERING WHEEL WHEN THIS HAPPENS TOO. DEALER HAS REFUSED TO FIX IT CLAIMING 'UNABLE TO REPLICATE THE CONDITION' 4 TIMES NOW OVER THE COURSE OF 2 YEARS. I RE-CREATED THE CONDITION FEBRUARY 17TH 2020 WITH THE SERVICE ADVISOR AND HAVE IT DOCUMENTED IN THE REPAIR ORDER. THIS IS ALSO STILL NOT FIXED.

NHTSA ODI 11319295