What 609 owners told NHTSA about the 2018 Nissan Rogue Select

THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.

NHTSA ODI 11110689

MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.

NHTSA ODI 11104075

WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.

NHTSA ODI 11103844

THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.

NHTSA ODI 11102333

WHILE DRIVING IN A PARKING GARAGE. THE COLLISION AVOIDANCE SYSTEM ACTIVATED FOR NO REASON, CAUSING MY CAR TO COME TO A COMPLETE STOP.

NHTSA ODI 11100117

FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES.

NHTSA ODI 11091006

2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.

NHTSA ODI 11089798

THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.

NHTSA ODI 11089960

ON APRIL 11, 2018, I WAS DRIVING MY BRAND NEW 2018 NISSAN ROGUE. I HAD JUST GOTTEN OFF THE HIGHWAY, AND WAS DRIVING STRAIGHT ALONG A CITY STREET WHEN SUDDENLY THE BRAKES SLAMMED ON, THRUSTING ME FORWARD AND GIVING ME A NEAR HEART ATTACK. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED, HAD THIS HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE EMERGENCY NOTICE ON THE DASHBOARD READ "MALFUNCTION! - SEE DRIVER MANUAL." I HAD THE FORESIGHT TO TAKE PICTURES OF THE DASHBOARD, WHICH I AM INCLUDING IN THIS COMPLAINT. THE ICON WAS THAT OF TWO CARS COLLIDING. THERE HAD BEEN NO CAR IN FRONT OF ME AND NOTHING TO COLLIDE WITH. THE MANUAL INDICATED THAT THE EMERGENCY BRAKE SYSTEM HAD MALFUNCTIONED. NEEDLESS TO SAY, I AM NOT ACHING TO DRIVE ANOTHER NISSAN ... EVER. I FILED A REPORT WITH NISSAN CORPORATE CONSUMER AFFAIRS THE SAME EVENING. THE CAR HAD 600 MILES ON IT. I HAD THE DEALERSHIP TOW THE CAR BACK TO THEIR LOCATION THE NEXT DAY. TO DATE, I HAVE NO CAR AND NO ANSWERS. NEITHER NISSAN, NOR THE DEALERSHIP IS CLAIMING RESPONSIBILITY, AND NEITHER BELIEVES THEY OWE ME ANY KIND OF ACCOMMODATIONS. FURTHERMORE, IN RESEARCHING THIS VERY WEBSITE, I CAME ACROSS FIVE (5) OTHER COMPLAINTS THAT WERE IDENTICAL TO MINE, AND WHICH HAPPENED WITHIN THE PAST MONTH OR TWO. THIS IS UNDOUBTEDLY A SYSTEMIC PROBLEM WITH THE CAR. IF POSSIBLE, I WOULD LIKE TO CONNECT WITH THESE OTHER CONSUMERS WHO ARE EXPERIENCING THIS PROBLEM. AFTER NISSAN FOLLOWED UP A FEW TIMES TO TELL ME THAT MY CASE WAS "UNDER REVIEW," NISSAN'S FINAL RESPONSE ON FRIDAY, APRIL 20, 2018, WAS TO TELL ME TO CALL "THE BETTER BUSINESS BUREAU." THEY EVEN OFFERED TO PROVIDE ME WITH THE PHONE NUMBER! MEANWHILE, I HAVE NO CAR, A REFUSAL FOR ACCOMMODATIONS FROM EITHER PARTY, AND LEGAL BILLS UNDERWAY. NICE!

NHTSA ODI 11089533

THE AUTOMATIC EMERGENCY BRAKING SYSTEM INCORRECTLY ACTIVATED UNDER A FALSE-POSITIVE SITUATION RESULTING IN THE BRAKES BEING APPLIED WHILE CROSSING OVER A BRIDGE. LUCKILY, THERE WASN'T A VEHICLE FOLLOWING ME, OR ELSE THERE MAY HAVE BEEN A COLLISION.

NHTSA ODI 11081072

BRAND NEW 2018 ROGUE WITH LESS THAN 700 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED FOR NO REASON WHILE MAKING A LEFT HAND TURN. THE CAR BEHIND ME HAD TO SWERVE NOT TO HIT ME OTHER TIMES THE SENSOR LIGHT FOR THE AUTOMATIC BREAKING SYSTEM FLASHES. ON ANOTHER DAY A WARNING CODE APPEARED STATING THE FRONT SENSOR WEREN'T WORKING DUE TO OBSTRUCTION.

NHTSA ODI 11072718