What 609 owners told NHTSA about the 2018 Nissan Rogue Select

FALSE ACTIVATION OF THE 2018 NISSAN ROGUE AUTOMATIC EMERGENCY BRAKING SYSTEM. BRAKE ALERT OFTEN GOES ON FOR NO REASON CAUSING CONCERN WHEN DRIVING. THIS HAPPENS ON A ~WEEKLY BASIS AND OFTEN HAPPENS SEVERAL TIMES DURING ONE TRIP. IT STARTED SHORTLY AFTER RECEIVING THE VEHICLE AND HAPPENS AT ANY SPEED. WE BROUGHT TO NISSAN DEALER AND THEY SAID THEY CAN NOT HELP FIX THIS.

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ON THE DATE LISTED BELOW, 7/2/2019, AND TWO OTHER TIMES AFTER, THE BRAKES RANDOMLY AND SUDDENLY ACTIVATED. THE FIRST TIME WAS AT NORMAL SPEED, 30-35 MPH ON A CITY STREET. THE SECOND WAS AT LOW SPEED IN A PARKING GARAGE. THE THIRD WAS AGAIN ON A CITY STREET. EACH TIME THE CAR WAS MOVING FORWARD, NO OTHER VEHICLES WERE IN CLOSE PROXIMITY, AND A SUDDEN BEEPING OCCURRED AT THE SAME TIME THE BRAKES ENGAGED. EACH TIME IT WAS BRIEF, AND FORTUNATELY THE CAR WAS ABLE TO BE CONTROLLED, BUT IF IT HAPPENS AT HIGHWAY SPEED THE RESULT COULD BE CATASTROPHIC. EVEN AT LOW SPEED, AN ACCIDENT COULD OCCUR.

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TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 MPH, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITHOUT WARNING AND STOPPED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHILE PULLING INTO THE DRIVEWAY, THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HERITAGE NISSAN (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161, (706) 291-1981) THREE TIMES FOR THE SAME FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM AND THE ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION EACH TIME THE VEHICLE WAS POWERED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 36969839. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

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THE AUTOMATIC BREAKING SYSTEM KEEPS GLITCHING. NOTHING IS IN FRONT OF US AND IT BRAKES AND JERKS THE CAR TO THE SIDE. WE HAVE SERVICED THE CAR 3 TIMES FOR THIS ISSUE. THEY PROVIDED A SYSTEM UPDATE AND IT HAS HAPPENED OVER 4 TIMES SINCE THE NEW UPDATE. NISSAN SAID IT'S NORMAL AND COULD BE CAUSED BY 'RAIN , BUGS , 'AIR' ' AT THIS RATE. I'M SURE A FLY IS NOT SETTING OFF MY BRAKE SYSTEM WHILE GOING 70 MPH .. IT HAPPENS RANDOMLY. I'M TIRED OF BRAKING GOING 70. MY KIDS LIFE'S ARE MORE IMPORTANT THEN A SYSTEM UPDATE. NISSAN SAID THEY COULD SEE OUR CAR HAD ERROR CODES BUT SAID IT WAS NORMAL. THESE NEED TO BE RECALLED. THESE PHOTOS WERE DIFFERENT TIMES

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ON THE FREEWAY THE BRAKES INEXPLICABLY ENGAGE FORCING THE ROGUE INTO A HARD AND DANGEROUS DECELERATION.

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WHILE DRIVING ON FREEWAY, BRAKES INEXPLICABLY ENGAGE RESULTING IN RAPID AND DANGEROUS DECELERATION.

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WHILE MY VEHICLE WAS IN MOTION ON A COUNTY OWNED ROAD WITH NO VEHICLES IN FRONT OF MY AUTOMATIC EMERGENCY BRAKING SYSTEM WENT OFF CAUSING MY VEHICLE TO ABRUPTLY STOP IN THE ROAD, THANKFULLY THERE WERE NO VEHICLES BEHIND ME AT THE TIME

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THE ABS ACTIVATED EARLY IN THE MORNING WITH SUN SHINING THROUGH AN OVERHEAD TRAIN SIGNAL. I HAVE FILED TWO REQUEST FOR BUY BACK BUT MISSOURI HAS POOR LEMON LAWS AND ALLOWS TO KEEP REPLACING RADAR SENSOR. THEY HAVE PUT THE FOURTH ONE ON BUT THE SERVICE MANAGER WARNED ME THAT THE SYSTEM IS BETTER BUT WILL STILL ACTIVATE WITH MY INITIAL COMPLAINT IF THE SUN IS SHINING ON AN OVERHEAD OBJECT THAT THE SYSTEM THINKS IS IN FRONT OF IT. I WAS ON A FOUR LANE HYWAY. VEHICLE HAD 1200 MILES AND WHEN I PHONED CONCERN THE SERVICE MANAGER TOLD ME EXACTLY WHERE I WAS WHEN IT HAPPENED.

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TWICE I HAVE GOTTEN THIS ERROR (SEE ATTACHED PHOTOS) WHILE MERGING ONTO INTERSTATE IN MARCH 2019 I ONLY TOOK PHOTOS THE FIRST TIME AND ONCE I HAVE HAD THE BRAKES AUTOMATICALLY ATTEMPT TO STOP THE CAR ON A REGULAR ROAD IN JULY 2019. I DID CONTACT THE LOCAL NISSAN DEALER AND WAS TOLD MY CAR WAS NOT IN THE GROUP TO HAVE REPAIR.

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I PURCHASED THE 2018 ROGUE APRIL 27, 2019. ON JUNE 24, 2019 AS I APPROACHED A GREEN TRAFFIC LIGHT, WARNING LIGHTS AND ALARMS WENT OFF IN THE CAR. I COULD NOT FIGURE OUT WHY AS THERE WERE NO OBSTRUCTIONS, THE SUDDENLY THE CAR CAME TO A SCREECHING STOP. I WAS OF COURSE TERRIFIED. THE CAR RESUMED NORMAL OPERATION AFTER ABOUT 30 SECONDS.

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CAR STOPS SUDDENLY FOR NO REASON! ALMOST KILLED US AT LEAST FOUR TIMES! TOLD NISSAN SAID THEY FIXED THE SOFTWARE UPDATE ! HOWEVER CONTINUES TO HAPPEN THROWING PEOPLE AROUND AND ALMOST GOT REAR ENDED ON PARKWAY !!!!!!!!!

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I HAVE BEEN EXPERIENCING ISSUES WITH MY SAFETY FEATURES. THE CAR WILL AUTOMATICALLY BRAKE WHEN GOING DOWN A STEEP HILL. SOMETIMES THE SENSOR WILL GO OFF ON A STRAIGHT ROAD WITH NO ONE IN FRONT OF ME. THIS BEGAN EARLY 2919. NISSAN REPLACED THE SENSORS DUE TO THE ISSUES AND A RECALL. SINCE THEN, THE SENSOR STILL GOES OFF RANDOMLY AND FREQUENTLY MALFUNCTIONS. NISSAN IS GOING TO REPLACE THE PART AGAIN, BUT I'M STILL NOT CONFIDENT ISSUES WILL BE RESOLVED. THIS IS A SAFETY ISSUE THAT WE SHOULD NOT HAVE TO GAMBLE WITH. BRAKING AT THE WRONG TIME COULD CAUSE SERIOUS INJURY OR DEATH!

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TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 45-50 MPH, THE VEHICLE BRAKED AND STOPPED ON ITS OWN WITHOUT WARNING, BUT THEN CONTINUED TO OPERATE AS DESIGNED. THE CONTACT CALLED DARLING'S HONDA NISSAN VOLVO (114 SYLVAN RD, BANGOR, ME 04401,(207) 941-1460) AND WAS INFORMED THAT THERE MAY HAVE BEEN AN OBSTRUCTION IN THE ROAD. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNKNOWN. *TR*JB

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WHILE DRIVING ON A 4-LANE CITY STREET, THE VEHICLE JERKED (STOPPED, STARTED, STOPPED, STARTED) BY ITSELF WITH THE WARNING BUZZARD SOUNDING AS IF THE BRAKES WERE BEING PUMPED.. WE HAD JUST DRIVEN OVER A RAILROAD TRACK ABOUT 50 FEET BEHIND US WHEN THIS OCCURRED. THIS HAPPENED ROUGHLY 8 MONTHS AGO AND HAS NOT HAPPENED SINCE, THANKFULLY. WE HAD OWNED THE VEHICLE ONLY 3 MONTHS AT THE TIME, AND THOUGHT SOMETHING HAD TO TRIGGER THIS, KNOWING IT WAS NOT ME APPLYING THE BRAKES. I'VE DRIVEN OVER THESE SAME TRACKS HUNDREDS OF TIMES SINCE WITH NO INCIDENT. NEVER THOUGHT MORE OF THIS UNTIL THE NEWS BROKE OF THE PROBLEM.

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AUTOMATIC BRAKING SYSTEM ENGAGES WITHOUT ANY VEHICLES OR OBSTRUCTIONS PRESENT.THE VEHICLE WAS IN MOTION AND ON AT LEAST 5 DIFFERENT TIMES THE AUTO SAFETY BRAKING SYSTEM ENGAGED FOR NO REASON CREATING A HAZZARD FOR MYSELF AND OTHER MOTORISTS.

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CAR ANTI COLLISION CAUSES CAR TO STOP ON OWN WHEN NOTHING IS IN FRONT OF IT.THIS IS VERY DANGEROUS. I'VE ALMOST BEEN REAR ENDED SEVERAL TIME.

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WEN MY WIFE WAS DRIVING IN THE HIGHWAY THE EAB BRAKES COME ON. MAKING A LOUD GROUNDING NOICE TWO TIMES AND THE CAR ALMOST STOP IN THE MIDDLE OF THE HIGHWAY SHE WAS LUCKY BECAUSE WAS. NO OTHER CARS CLOSE TO HER WE AFRAID TO DRIVE THIS CAR ENYMORE

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SUDDEN AND UNEXPECTED APPLICATION OF EMERGENCY BRAKE WHILE DRIVING THE 2018 NISSAN ROGUE. THIS HAS OCCURRED TWICE WITHIN LAST WEEK OR SO.

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VEHICLE IS EXPERIENCING A RANDOM AND REPETITIVE ENGAGEMENT OF THE AEB SYSTEM WITH NO APPARENT REASON FOR ACTIVATION. IN SOME INSTANCES, IT IS MERELY A WARNING AND OTHERS A FULL HARD BRAKING. THE PROBLEM FIRST OCCURRED DURING INITIAL DAY OF OWNERSHIP ON MARCH 13, 2018. DEALER STATED THAT NISSAN WAS AWARE OF SOME ISSUES AND WAS WORKING ON A SOLUTION. PROBLEM CONTINUED TO REOCCUR AND A SOFTWARE UPDATE (NTB 18-041A) WAS COMPLETED ON MARCH 1, 2019. THE UPDATE DID NOT SOLVE THE PROBLEM. ON AUGUST 20, 2019 VEHICLE WAS AGAIN BROUGHT IN AND DOCUMENTED THAT THE SYSTEM HAD FAILED SHOWING 'RADAR STAIN CODE C1A16'. A FORWARD EMERGENCY BRAKING SENSOR WAS TO BE ORDERED AS SOON AS THE NISSAN COMPUTER NETWORK WAS RESTORED TO SERVICE. DEALER CONTACTED ME WHEN PART CAME IN AND AN INSTALLATION APPOINTMENT WAS SET FOR AUGUST 27. WHEN I ARRIVED FOR THE INSTALL, SERVICE ADVISOR INFORMED ME THAT A 'SERVICE BULLETIN' HAD COME ON THAT MORNING RELATING TO THE AEB ISSUE AND REFUSED TO INSTALL THE MALFUNCTIONING PART. THE REASON GIVEN WAS THAT THE FIELD SERVICE ACTION (P9327 ROGUE AEB NTB19-064) REQUIRED A CURRENT STAIN CODE AND NONE HAD OCCURRED SINCE THE DIAGNOSIS A WEEK EARLIER. A COMPLAINT WAS MADE TO NISSAN (CASE # 36911652) ON THE AFTERNOON OF AUGUST 27. I RECEIVED A CALL FROM NISSAN THE FOLLOWING DAY STATING THAT THEY WOULD NOT REPLACE THE PART UNLESS ANOTHER FAILURE OCCURS. IN AN EFFORT TO UNDERSTAND THEIR RESPONSE I ASKED THEM ONE SIMPLE QUESTION: 'IF I UNDERSTAND YOU CORRECTLY, I HAVE TO EXPERIENCE ANOTHER INSTANCE THAT COULD RESULT IN AN ACCIDENT OR INJURY BEFORE THE SENSOR CAN BE INSTALLED?' NISSAN'S RESPONSE WAS SIMPLY YES.

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DRIVING 35 DOWN THE ROAD WHEN ALL OF A SUDDEN MY EMERGENCY BRAKING SYSTEM STARTING STOPPING MY VEHICLE ABRUPTLY ALARMS AND FLASHING LIGHTS GOING OFF. THERE WERE NO CARS IN FRONT OF ME. JUST OUT OF THE BLUE. MY VEHICLE ONLY HAS 6500 MILES ON IT. I WAS VERY FRIGHTENED. I CALLED NISSAN AND THEY DID NOT SEEM TO CONCERNED AND DIDN'T KNOW WHAT TO TELL ME. THEY CAN GET ME IN TO LOOK AT IT IN 5 DAYS. IN THE MEAN TIME I AM FRIGHTENED TO DRIVE IT BUT HAVE NO CHOICE SINCE I WORK OUT OF STATE.

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WHILE MOVING AT BOTH HIGHWAY SPEEDS OR SPEEDS BETWEEN 20 -40 MPH, THE EMERGENCY BRAKING SYSTEM WOULD ENGAGE WITHOUT WARNING AND WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. THIS WOULD CAUSE THE BRAKES TO ENGAGE, THE VEHICLE TO SHUDDER UNTIL I COULD RE-TAKE CONTROL, AND AN ERROR ALERT ON THE DASH BOARD. THE DEALER'S RECOMMENDATION WAS TO TURN OFF THE RADAR ASSISTED EMERGENCY BRAKING EVERY TIME I GOT INTO THE VEHICLE, AS IT WAS A "FLAWED TECHNOLOGY". AFTER MULTIPLE EVENTS AND TRIPS TO THE DEALER, THEY REPLACED THE PART AND UPDATED THE SOFTWARE.

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2 OCCURANCES, THE AEBS SYSTEM ENGAGED/DECELLERATED WHILE TRAVELING 35 MPH WITH NO VEHICLES ON EITHER SIDE OF THE ROADWAY-WARNING ON THE DISPLAY WERE ACTIVATED. THIS OCURRED ON A CITY STREET. 2ND EVENT - OCURRED ON A CITY STREET WHILE I WAS ALREADY SLOWING FOR A VEHICLE STOPPED AT A RED LIGHT AT AN INTERSECTION MORE 4 CAR LENGTHS AHEAD. THE AEBS ENGAGED, CLEARLY SENSING THE ABS SYSTEM WAS ENGAGED, THE BRAKE PEDAL BECAME UNRESPONSIVE AS IF THE ENGINE WAS OFF. TRAVELING 15 MPH WHEN THIS BEGAN. THE VEHICLE AHEAD OF ME WAS STRUCK, THE BRAKE PEDAL STILL UNRESPONSIVE CAUSED A SECOND CONTACT WITH THE VEHICLE WHILE THE VEHICLE WAS STILL IN ABS MODE. THE BRAKES WERE NOT PUMPED DURING THIS ENTIRE INCIDENT. NO INJURIES, BUT CONSIDERABLE DAMAGE TO VEHICLE #1.

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AEB SYSTEM RANDOMLY ALERTS OR ENGAGES WHILE DRIVING EVEN WITH NO OBSTRUCTIONS. ERROR SAYS "UNAVAILABLE FRONT RADAR DUE TO OBSTRUCTIONS" NO OBSTRUCTIONS ARE VISIBLE ON ROAD. OCCURS WHILE DRIVING 10-20MPH OR 50+ ON HIGHWAY. SECOND COMPLAINT, INFOTAINMENT SYSTEM RANDOMLY RESTARTS/REBOOTS ON ITS OWN DURING THE DAY.

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THE CAR STOPS WHILE ACCELERATING EVEN THOUGH NO CAR IN FRONT OR BACK. THERE WAS A BEEPING SOUND. IT ALREADY HAPPENED TWICE.

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TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL NOISE WAS HEARD UNDERNEATH THE VEHICLE AND THE CONTACT NOTICED A RED LINE ACROSS THE INSTRUMENT PANEL. ALL THE INDICATORS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE COMPLETELY STOPPED AND WAS UNABLE TO ACCELERATE. THE VEHICLE WAS ABLE TO ACCELERATE MINUTES LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BUMPER BRAKE NEEDED TO BE REPAIRED AND THE AUTOMATIC BRAKING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE MECHANIC ADVISED THE CONTACT TO VISIT A NISSAN DEALER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,798.

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