What 609 owners told NHTSA about the 2018 Nissan Rogue Select

THE AEB WARNING LIGHT FREQUENTLY BLINKS DURING REGULAR DRIVING CONDITIONS WITH A CLEAN NOSE SENSOR AND WINDSHIELD CAMERA. MORE FRIGHTENING IS IT HAS SLAMMED ON THE BRAKES, TWICE, ON THE HIGHWAY WITH NO VEHICLES OR OBSTRUCTIONS IN FAVORABLE CONDITIONS AT CRUISING SPEED. THIS IS HORRIBLY SCARY ON A MAJOR HIGHWAY WITH TWO CHILDREN IN THE CAR.

NHTSA ODI 11376075

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING AT 70 MPH UNDER A BRIDGE, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE STOP. THE CONTACT STATED THAT AN ALARM SOUND WAS HEARD AND THE INSTRUMENTAL PANEL ILLUMINATED DISPLAYING A MESSAGE THAT A CRASHED HAD OCCURRED. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED THREE TIMES. THE CONTACT STATED THAT THE BRAKING SYSTEM FAILURE CAUSED THE STEERING WHEEL TO ALSO BECOME INOPERABLE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHILE TURNING THE STEERING WHEEL AND ADDITIONALLY, THERE WAS A VIBRATION IN THE SUSPENSION. THE VEHICLE WAS TAKEN TO BURLESON NISSAN (300 NORTH BURLESON BOULEVARD, BURLESON, TEXAS, 76028, (817) 484-3500) TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000.

NHTSA ODI 11352373

TL* THE CONTACT'S MOTHER OWNS A 2018 NISSAN ROGUE. ON TWO OCCASIONS, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND THE FORWARD COLLISION AVOIDANCE SYSTEM ACTIVATED INDEPENDENTLY WITHOUT ANOTHER VEHICLE BEING IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN TO GANLEY'S MAYFIELD NISSAN (6060 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-9500) WHERE A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 16,200.

NHTSA ODI 11291307

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE BRAKING SYSTEM ACTIVATED AND THE VEHICLE CAME TO AN ABRUPT COMPLETE STOP. THE CONTACT SUSTAINED PROBLEMS WITH HER BACK AND NECK DUE TO THE VEHICLE SUDDENLY STOPPING. THE CONTACT MENTIONED GOING TO AN URGENT CARE SEVERAL DAYS AFTER THE INCIDENT AND WAS PROVIDED WITH MEDICATION. THE VEHICLE WAS TAKEN TO NAPLETON ST LOUIS NISSAN (10964 PAGE AVE, ST. LOUIS, MO 63132, (314) 269-1682), BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONDUCT AN INVESTIGATION THAT WOULD TAKE SIX TO EIGHT WEEKS. THE WARRANTY HAD A SMALL ALLOTTED TIME OF FIVE DAYS FOR A LOANER VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE WHILE THE CONTACT AWAITED THE RESULTS OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 9,301.

NHTSA ODI 11282468

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM WOULD RANDOMLY ACTIVATE, CAUSING THE VEHICLE TO STOP ABRUPTLY. THE VEHICLE WAS TAKEN TO TOM WOOD NISSAN (4150 E. 96TH ST, INDIANAPOLIS, IN) WHO REPLACED THE BRAKING SENSORS AND RE-CALIBRATED THE BRAKING SYSTEM, BUT THE FAILURE CONTINUED. THE VEHICLE WAS RECENTLY TAKEN TO THE DEALER AND THE OWNER WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,000.

NHTSA ODI 11278208

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE CONTACT NOTICED THAT THE FORWARD COLLISION EMERGENCY BRAKING SYSTEM INDICATOR TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SMITHTOWN NISSAN (535 MIDDLE COUNTRY RD, ST JAMES NY 11780, (631) 361-9696) AND A SOFTWARE UPDATE WAS COMPLETED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11267869

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE REVERSING THE VEHICLE, THE AUTO BRAKING FEATURE OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THERE WAS NOTHING BEHIND THE VEHICLE WHEN THE BRAKING SYSTEM OPERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFFREY NISSAN (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378). THE CONTACT MENTIONED THAT THE DEALER REPAIRED THE BRAKING SYSTEM FROM THE UNKNOWN RECALL NOTICE SHE RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,300. *BF THE CONSUMER NO LONGER OWNS THE VEHICLE.*JS

NHTSA ODI 11256569

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 25 MPH, THE EMERGENCY BRAKING SYSTEM ACTIVATED. THE CONTACT HEARD AN ABNORMAL NOISE AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO GARDEN CITY NISSAN (LOCATED AT 316 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-4400), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI 11256449

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE FORWARD COLLISION SENSOR SUDDENLY ACTIVATED ALTHOUGH THERE WERE NO VEHICLES NEARBY. THE VEHICLE WAS TAKEN TO PASSPORT NISSAN (5000 AUTH WAY, CAMP SPRINGS, MD 20746, 301-423-8400) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION SENSOR FAILED. THE SENSOR WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36461096. NISSAN STATED THAT IT WOULD BE A FOUR WEEK WAIT FOR AN INSPECTOR TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 10,472.

NHTSA ODI 11245903

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE AUTOMATIC EMERGENCY BRAKING FEATURE ENGAGED AS AN ABNORMAL BEEPING NOISE WAS HEARD AND THE EMERGENCY BRAKING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE STOPPED AS A RESULT THE CONTACT WAS REAR ENDED. THE CONTACT STATED THAT SHE WAS SORE AND SOUGHT MEDICAL ATTENTION FROM A CHIROPRACTOR. THE CONTACT WAS UNAWARE IF THE OTHER DRIVER SOUGHT MEDICAL ATTENTION. A POLICE OFFICER WAS ON THE SCENE BUT IT WAS NOT DETERMINED IF A REPORT WAS FILED. THE DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED. THE VEHICLE FAILURE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CONTACT STATED THAT SHE WAS UNCOMFORTABLE DRIVING THE VEHICLE. *DT *TR

NHTSA ODI 11244399

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 TO 60 MPH, THE VEHICLE DECELERATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD CANCEL THE SYSTEM OUT AND THE VEHICLE WOULD RETURN TO NORMAL. IN ADDITION, THE TRIANGLE ICON ILLUMINATED AND THE EMERGENCY BRAKING SYSTEM APPLIED ON ITS OWN, STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF LAKE NORMAN (18615 STATESVILLE RD, CORNELIUS, NC 28031, (704) 603-6575) FOUR TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. DURING THE SECOND VISIT, THE DEALER CALIBRATED THE EMERGENCY BRAKING SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING UNTIL IT STORED THE FAILURE INFORMATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWICE AFTER THE CALIBRATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 36645582. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.

NHTSA ODI 11242766

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT WARNING AND THE VEHICLE STOPPED ABRUPTLY. THE CONTACT STATED THAT THERE WERE NO OTHER VEHICLES IN CLOSE PROXIMITY AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 11,485. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11241675

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGED ON ITS OWN. THE FRONT PASSENGER UNLATCHED HIS SEAT BELT TO REACH INTO THE REAR SEAT AT THE TIME OF THE FAILURE, THUS STRIKING HIS HEAD ON THE WINDSHIELD. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 25,000. *TR*JB

NHTSA ODI 11231969

PURCHASED THE VEHICLE IN OCT 2018. IN FEB 2019 FOR NO REASON THE CAR BREAKED HARD WHILE DRIVING AT 65 MPH. ALARM WENT OFF AND LIGHT FLASHED IN THE DASH. NOTHING IN FRONT OF ME OR BESIDE ME. TOOK IT IN TO THE DEALERSHIP AND WAS TOLD THE ICC/RADAR SYSTEM WAS NOT WORKING CORRECTLY. CODES C1A16-97 AND C1A18-54 WERE IN THE ICC MODULE. WAS TOLD THE ISSUE WAS FIXED. THEN THE OTHER DAY IT HAPPENED AGAIN. I WAS DRIVING AT ABOUT 60 MPH AND IT JUST BREAKED. NOTHING IN FRONT OF ME OR BESIDE ME. I HAVE ASKED NISSAN TO RETURN THE CAR BECAUSE I DO NOT FEEL SAFE DRIVING IT. THEY REFUSE SAYING THEY CAN FIX IT. GUESS THEY WILL FIX IT LIKE THEY DID LAST TIME.

NHTSA ODI 11229302

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 55 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM TOOK OVER THE VEHICLE. AS A RESULT, ALL FOUR WHEELS SEIZED AND THE VEHICLE VEERED TO THE LEFT. AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAITED FOR A FEW SECONDS AND THE WARNING INDICATORS WENT AWAY. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME WHILE DRIVING IN THE CITY. BANISTER NISSAN OF CHESAPEAKE (930 N BATTLEFIELD BLVD, CHESAPEAKE, VA 23320) WAS CONTACTED BY PHONE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 1, 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

NHTSA ODI 11222925

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 70 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND SUDDENLY CAME TO A COMPLETE STOP. IN ADDITION, THE FORWARD COLLISION AVOIDANCE EMERGENCY BRAKING SYSTEM, AIR BAG, AND BRAKE WARNING INDICATORS ILLUMINATED. J C BILLION INC. (270 AUTOMOTIVE AVE, BOZEMAN, MT 59718, (406) 551-6529) WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO TONKIN WILSONVILLE NISSAN (9206, 26700 SW 95TH AVE, WILSONVILLE, OR 97070, (503) 222-2277) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC EMERGENCY BRAKE SENSOR AND PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE REPROGRAMMED. THE SENSORS WERE REPROGRAMMED, BUT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 3,900.

NHTSA ODI 11203733

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE OPERATING THE VEHICLE, THE BRAKE ASSIST RANDOMLY ACTIVATED AND CAUSED THE VEHICLE TO DECELERATE AND/OR STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AT PRIORITY NISSAN (6390 RICHMOND RD, WILLIAMSBURG, VA). THE FRONT SENSORS WERE REPLACED AND A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURES CONTINUED. ALSO, WHILE IN REVERSE, THE REAR SENSORS MALFUNCTIONED AND FAILED TO ALERT THAT A SECOND VEHICLE WAS POSITIONED IN THE REAR, WHICH COULD CAUSE THE DRIVER TO BACK INTO ANOTHER VEHICLE. IN ADDITION, WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND SET AT 55 MPH, THE SPEED WOULD INCREASE ON ITS OWN WHILE DRIVING ON A CURVED ROAD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 5,000. *BF AS OF 5/30/19 NO VOLUME WITH NAVIGATION SYSTEM STILL, A/C NOT WORKING RIGHT. VEHICLE CONTINUES TO JERK WHEN PUSHING ON THE GAS. REMOTE START NOT WORKING AGAIN, NISSAN CONNECT HAS FROZEN UP AGAIN. CONSUMER WAS TOLD BY THE DEALER THERE WAS NOTHING TO REPAIR OR FIX ASIDE FROM THE THINGS THAT SHOWED UP ON DIAGNOSTIC'S. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11203474

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 10 MPH, A GRINDING NOISE WAS HEARD AND WOULD NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO RAMSEY NISSAN (401 NJ-17, UPPER SADDLE RIVER, NJ 07458), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED OTHER SUGGESTING THAT THE AVOIDANCE CONTROL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35221164. THE APPROXIMATE FAILURE MILEAGE WAS 3,777.

NHTSA ODI 11196545

WHILE DRIVING DOWN A STRAIGHT SUBURBAN ROAD AT APPROXIMATELY 40 MPH, THE CAR BEEPS SEVERAL TIMES AND COMES TO A SUDDEN AND HARSH STOP WITH THE BRAKE PEDAL FULLY DEPRESSED. CAR BEHIND ALMOST SLAMMED INTO THE CAR. NO OBSTRUCTION ON ROAD, CLEAR WEATHER.

NHTSA ODI 11187374

THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGES WHEN THERE IS A CLEAR ROAD AND NO OBSTRUCTIONS IN FRONT OF OR AROUND THE VEHICLE WHATSOEVER. THE MOST RECENT INCIDENT HAPPENED WHILE THE CAR WAS IN MOTION ON A HIGHWAY GOING 45-50 MPH - THE AEB SYSTEM DEPLOYED AND THE CAR FULLY ENGAGED THE BRAKES IN AN ATTEMPT TO STOP. THIS WAS ON AN OPEN ROAD WITH NO OTHER VEHICLES OR OBSTRUCTIONS IN THE ROAD OR EVEN IN MY DIRECT LINE OF SIGHT. THERE ARE MANY OTHERS WHO SEEM TO HAVE REPORTED THIS ISSUE TO THEIR DEALER'S SERVICE DEPT. AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE SENSORS. I LIVE WHERE ICE IS COMMON - HAD THIS HAPPENED EVEN TRAVELING AT A SLOWER PACE IN BAD ROAD CONDITIONS, I COULD HAVE SPUN OUT, SLID INTO OTHER TRAFFIC, INTO THE DITCH, ETC. THIS IS AN EXTREMELY DANGEROUS SITUATION...IT'S A REAR-END COLLISION OR EVEN WORSE ACCIDENT JUST WAITING TO HAPPEN.

NHTSA ODI 11185890

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM SUDDENLY ACTIVATED AND CAUSED THE FRONT END OF THE VEHICLE TO BEND DOWNWARDS. THIS EVENT ALMOST CAUSED A REAR END COLLISION. THE FAILURE ONLY LASTED A FEW SECONDS AND THEN THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO BERTERA NISSAN (569 OXFORD ST S, AUBURN, MA 01501, (508) 832-9611) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE NEEDED TO BE TEST DRIVEN. THE DEALER STATED THAT THE EMERGENCY BRAKE PEDAL WAS NOT COVERED UNDER THE WARRANTY AND NEEDED TO BE REPLACED BECAUSE IT WAS WORN OUT BY WEAR AND TEAR. THE FAILURE OCCURRED ONE DAY AFTER THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 114.

NHTSA ODI 11183406

THE FRONT SENSOR ON MY VEHICLE IS MALFUNCTIONING. IT SAYS FRONT END COLLISION NOT DETECTED. I'VE BROUGHT THIS UP TO A LOCAL NISSAN DEALERSHIP AND THEY DISMISSED IT AND SAID NOTHINGS WRONG. YET I WILL BE DRIVING DOWN THE ROAD AND IT WONT BE WORKING. THE ARROW IN THE PICTURE I'VE PROVIDED SHOWS WHERE THE SENSOR IS. I JUST PUT THAT STICKER ON A FEW DAYS AGO, BUT THE ISSUE HAS BEEN ONGOING FOR SEVERAL MONTHS

NHTSA ODI 11164926

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SENSOR MALFUNCTIONED. THE INDICATOR FLASHED, WHICH MEANT THE FEATURE WAS UNAVAILABLE. THE DEALER (STADIUM NISSAN, 1140 W KATELLA AVE, ORANGE, CA 92867, (714) 923-5100) CLAIMED THAT THE VEHICLE HAD A STICKER THAT BLOCKED THE SENSOR. THE CONTACT STATED THAT THE FAILURE OCCURRED BEFORE THE STICKER WAS PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,500.

NHTSA ODI 11164935

PURCHASED NEW ON AUGUST 1, 2018 NISSAN ROGUE SV. AT 500 MILES THE COLLISION AVOIDANCE SYSTEM CAS ENGAGED UN-EXPECTANTLY WHILE DRIVING DOWN A TWO LANE ROAD WITH NO OTHER TRAFFIC ON THE ROAD. CAR IMMEDIATELY BEGAN BRAKING HARD, INSTRUMENT GAGES BEGAN FLASHING, AND A BURNING SMELL COMING THROUGH THE VENTS. RETURNED IT TO STUART NISSAN IN ENID, OK. THEY FIRST STATED THEY HAD NEVER HEARD OF THIS HAPPENING AND KNEW OF NO TECH BULLETINS ADVISING SAME. I THEN PROVIDED THEM INFORMATION I RETRIEVED FROM THE NISSAN SITE TO INCLUDE THE FAULT CODE ASSOCIATED WITH THE INCIDENT. THEY FIRST ATTEMPTED TO RE-PROGRAM THE COMPUTER WITH NO SUCCESS. THEY THEN REPLACED THE COMPUTER AND INSTALLED NEW PROGRAMMING. THIS SEEMS TO HAVE RESOLVED THE ISSUE, AS IT HAS NOT REOCCURRED SINCE. HOWEVER WHEN I EXPRESSED THE POTENTIAL SERIOUSNESS OF THIS HAD IT OCCURRED ON A BUSY STREET OR INTERSTATE THEY WERE INDIFFERENT. THIS HAS THE POTENTIAL TO KILL PEOPLE AND SHOULD BE RECALLED.

NHTSA ODI 11162898

WHILE DRIVING CAR ON A QUIET STREET THAT HAS ONE LANE IN EACH DIRECTION AT APPROXIMATELY 30 MPH THE CAR VIBRATED, MADE A LOUD GRINDING SOUND, SEEMED TO PULL RIGHT AND BRAKED HARD VERY SUDDENLY WHICH WAS VERY FRIGHTENING. THERE WERE NO CARS IN FRONT, SIDE OR BACK WHEN THIS OCCURRED. I BROUGHT IT TO A LOCAL NISSAN DEALER A FEW DAYS LATER AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM. I LATER CALLED DEALER WHERE I LEASED CAR AND WAS TOLD THEY HAD SEEN PROBLEMS WITH THE FORWARD COLLISION BRAKING SYSTEM THAT WOULD CAUSE THE PROBLEM. I TOOK THE CAR TO THE DEALER AND WAS INITIALLY TOLD THE COMPUTER DIDN'T SHOW A CODE SO THEY COULD DO NOTHING. I INSISTED THAT THE CAR WAS UNSAFE TO DRIVE AND SPOKE TO SERVICE MANAGER WHO SAID THERE WAS AN UPDATE SO THEN THEY REPROGRAMMED RADAR AND ICC CONTROL. I DON'T KNOW IF THIS WILL SOLVE PROBLEM AND I AM AFRAID TO DRIVE THE CAR AS MANY OTHER COMPLAINTS SHOW A FIX DOESN'T NECESSARILY WORK, PROBLEM REOCCURS AND THERE HAVE BEEN ACCIDENTS.. THERE SHOULD BE A RECALL WITH CARS WITH THE AUTOMATIC COLLISION BRAKING SYSTEMS BEFORE DEATHS OCCUR.

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