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What 36 owners told NHTSA about the 2018 Nissan Maxima

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (2)Brakes (8)Driver assistance (6)Electrical system (5)Body & structure (2)Electronic Stability Control (esc) (2)Speed control (2)Visibility & wipers (2)Airbags (1)Engine (1)Engine & cooling (1)

1 of 36 complaints match · Airbags · clear filters

Dec 2, 2021AirbagsBody & structureCrash1 injury

The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.

NHTSA ODI 11442430

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Nissan Maxima verdict →