What 11 owners told NHTSA about the 2018 Mini Countryman Se

I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE TO TOW TO DEALERSHIP REPAIR. TOW TRUCK DRIVER ATTEMPTED TO TURN OF LIGHTS, NO LUCK. CAR REPAIRED AT DEALERSHIP, WAS TOLD AT THAT POINT OF A POSSIBLE RECALL, BUT THEY DIDN'T KNOW OF WHAT. CAR REPAIRED. AS SOON A LEASE IS UP IT IS GONE! *TR

NHTSA ODI 11330368

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE USER HAD OPERATED THE SWITCH. IF THIS HAPPENED FOR MANY MINI OWNERS, PEOPLE WOULD BE STRANDED AND LEFT IN A DANGEROUS CONDITION. FURTHERMORE, THIS IS CLEARLY SOMETHING MINI IS CHOOSING TO IGNORE AND CLASSIFY AS USER ERROR WHEN IT IS A DEFECT. MINI CHARGED $600+ PLUS DOLLARS TO REPLACE THE BATTERY, REPROGRAM THE VEHICLE AND PHYSICALLY INSTALL THE NEW BATTERY. THE DEALER REP SAID HE HAS PERSONALLY SEEN 6 OTHER VEHICLES THIS YEAR ALONE WITH THE SAME PROBLEM.

NHTSA ODI 11234632