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What 13 owners told NHTSA about the 2018 Mercedes-benz Sprinter 2500 Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Speed control (4)Steering (3)Transmission & drivetrain (3)Body & structure (2)Electrical system (2)Seat belts (2)Engine (1)Engine & cooling (1)Lane Departure (1)Suspension (1)

1 of 13 complaints match · Lane Departure · clear filters

Nov 11, 2020Speed controlLane Departure

2018 MB SPRINTER PLEASURE WAY RV SUDDENLY ERRATICALLY ACCELERATED WHILE IN MOTION ON HIGHWAY, ERRATIC TRANSMISSION SHIFTING, MULTIPLE WARNING MESSAGES INCLUDING ESP, ABS, BLIND SPOT ASSIST INOPERATIVE, ASR/BAS SYMBOL APPEARED. AWAIT SERVICE APPOINTMENT. ?REAR WHEEL SPEED SENSOR?

NHTSA ODI 11374151

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Mercedes-benz Sprinter 2500 Crew verdict →