Home · 2018 Mercedes-benz Sprinter 2500 Cargo Diesel · Complaints

What 13 owners told NHTSA about the 2018 Mercedes-benz Sprinter 2500 Cargo Diesel

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Speed control (4)Steering (3)Transmission & drivetrain (3)Body & structure (2)Electrical system (2)Seat belts (2)Engine (1)Engine & cooling (1)Lane Departure (1)Suspension (1)

1 of 13 complaints match · Engine · clear filters

Oct 22, 2024Speed controlEngine

The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle hesitated while depressing the accelerator pedal. The contact stated that while driving 70 MPH, the vehicle lost motive power. The contact pulled over to the shoulder of the highway. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Mercedes Benz of Billings (3045 King Ave W, Billings, MT 59102); but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.

NHTSA ODI 11621205

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Mercedes-benz Sprinter 2500 Cargo Diesel verdict →