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2018 Mercedes-benz CLA

Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

44 owner complaints · 0 recalls · data verified July 19, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Electrical system problems dominate (27% of complaints).

Very few owner complaints for its age and sales volume.

Zero recalls, rare for a car this age.

Score breakdown, by factor

Full methodology →

#92 of 434Among the 2018 models with a matured record, the 2018 Mercedes-benz CLA ranks #92, scoring higher than 77% of them. See the 2018 ranking →

Complaint volume92
Severity86
Recall load100
Trend41

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20172026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

NHTSA crash-tested this model year but didn’t publish an overall star rating for it.

2 open NHTSA defect investigations on file for this model year, separate from the recalls above.

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2018 Mercedes-benz CLA, plotted where owners report it happening.

030k mi60k mi90k mi120k mi

Also reported (mileage varies): Electrical system (12) · Engine (9) · Airbags (7) · Body & structure (6)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Electrical system

27%

12 complaints · 3 in the last 2 years

The panoramic sunroof opens and closes but will not shut completely in the back. When calling around for a quote mechanics were aware of the issue occurring with this …

Read the electrical system complaints →

Engine

20%

9 complaints · 4 in the last 2 years

Check engine code PO52E - Positive Crankcase Ventilation regulator valve performance. Needs to be recalled

Read the engine complaints →

Airbags

16%

7 complaints · 4 in the last 2 years

My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to wo…

Read the airbags complaints →

Body & structure

14%

6 complaints · 4 in the last 2 years

Water coming into the car through the floor

Read the body & structure complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

Too few owners named a mileage on this model to place issues against an odometer yet.

Read all 44 owner complaints in their own words → · just the 2 crash/fire/injury reports →

Recalls (0)

No recall campaigns on file for this model year.

Questions to ask the seller

Questions worth asking the seller of this Mercedes-benz before you buy, drawn from its public record:

  1. Owners of this model report electrical system problems more than anything else. Has this car shown any electrical system symptoms, and are there repair records for it?
  2. Owners of this model report engine problems more than anything else. Has this car shown any engine symptoms, and are there repair records for it?
  3. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  4. How many owners has it had, do you have the maintenance records, and why are you selling it?
  5. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2018 Mercedes-benz CLA beats every score on the internet, including ours.

What to ask for

Not set on the 2018? See how every CLA model year scores →

Cross-shopping? Compare the 2018 Mercedes-benz CLA against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2018 Mercedes-benz CLA as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.