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What 42 owners told NHTSA about the 2018 Lexus RX 350h

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (42)Crash / fire / injury (5)Fuel system (11)Brakes (9)Engine (6)Speed control (5)Body & structure (4)Transmission & drivetrain (4)Visibility & wipers (4)Electrical system (3)Driver assistance (2)Airbags (1)

3 of 42 complaints match · Electrical system · clear filters

May 21, 2024Electrical system

HVAC servo motor failure. There are many complaints on internet if you google. Multiple other lexus models have CSPs regarding same problem too..

NHTSA ODI 11589950

Nov 23, 2022Electrical systemEngine

This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to be happen I care of my car really good but now I hace to stop working because all this issues with the car. Now the car just stop working and I'm stock in middle of the city without another way to work and I don't have money for nothing. Please help me!

NHTSA ODI 11494750

May 31, 2022Electrical systemSpeed controlBrakes

Car displaying parking brake malfunction and and cruise control malfunction intermittent when using the parking break, seem that TSB (T-SB-0168-19) was open for Camay from 2018 to 2020 exhibiting the same issue but not for this car. This a safety concern since parking brake becomes disable, this issue resets after restarting the car again.

NHTSA ODI 11466703

Working with the data? Download all 42 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Lexus RX 350h verdict →