What 19 owners told NHTSA about the 2018 Lexus Nx300h

My cars engine has stopped three times on the highway in a six month span - almost causing accidents. My car has been seen twice by Lexus dealerships and there has yet to be an exact cause of this malfunction and no effort made by Lexus to remedy the situation.

NHTSA ODI 11498672

I HAVE A 2018 LEXUS NX 300H, THAT WE BOUGHT 2 YEARS AGO AND HAD BEEN BRINGING TO THE DEALERSHIP FOR MAINTENANCE. RECENTLY ON AUGUST 31ST, 2020 MY RIGHT PASSENGER MIRROR EXPLODED WITH WIRES HANGING OUT AND MIRROR POPPED OUT- LUCKILY I WAS A BLOCK AWAY FROM MY HOUSE RUNNING ABOUT 5MPH, OR MY MIRROR WOULD HAVE FLOWN IN THE FREEWAY AND MAY HAVE CAUSE AN ACCIDENT. BROUGHT TO THE DEALERSHIP BUT THEY SAID THAT I MIGHT HAVE HIT SOMETHING SINCE THERE WAS THIS THREAD LIKE DENT- (WHICH THEY SAID COULD HAVE HAPPEN DUE TO THE MIRROR POPPING OUT OF ITS CASE.) STILL DOES NOT MAKE SENSE TO HAVE A SIDE MIRROR EXPLODING. ITS LIKE IF YOUR CAR GETS EVEN THE TINIEST DENT YOUR MIRROR MIGHT EXPLODE. THE DEALERSHIP CLAIMS THIS IS NOT COVERED BY MY WARRANTY DUE TO WHAT THEY CLAIM SOMETHING FLEW OR HIT THE SIDE MIRROR. I KEEP ON TELLING THEM - I WAS THE DRIVER NOTHING HIT THE VEHICLE. HOPEFULLY THIS MANUFACTURER TAKE THIS SERIOUSLY BEFORE ANY ACCIDENT HAPPENS.

NHTSA ODI 11355393

TL* THE CONTACT OWNS A 2018 LEXUS NX300H. WITHIN WEEKS OF THE CONTACT OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (LEXUS OF SERRAMONTE, 700 SERRAMONTE BLVD, COLMA, CA 94014, (650) 403-1086) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0.

NHTSA ODI 11110307