Home · 2018 Kia Sorento Plug-in Hybrid · Complaints
What 248 owners told NHTSA about the 2018 Kia Sorento Plug-in Hybrid
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 248 complaints match · Brakes · crash/fire/injury only · clear filters
Jul 5, 2026BrakesEngineFire
My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was engulfed in flames. The fire department arrived and it took a while to extinguish. The vehicle is totaled.
NHTSA ODI 11748348
Jun 11, 2026AirbagsBrakesDriver assistanceCrash2 injuries1 death
I have replaced my rotors and my brakes soon as I got the car I’ve had the car for a month now I was in a major accident. Someone walked in front of my car. My emergency brake system did not work my rotors and my brakes, have been scrubbing ever since I got the car. And I don’t know how to fix the situation. The brakes are still going out and sound very horrible. I can’t keep replacing them because I don’t think they need to be replaced. Is something wrong with the car. My Insurance adjuster name is Brandon Brooks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11743523
Feb 8, 2022BrakesCrash
My breaks would not push down for me to stop and I collided into the car in front of me causing a serious accident. It is being investigated for malfunctioning breaks.
NHTSA ODI 11450984
Working with the data? Download all 248 complaints as CSV · fetched from NHTSA July 19, 2026