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What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,793)Crash / fire / injury (50)Steering (1,112)Suspension (342)Electrical system (257)Transmission & drivetrain (170)Engine (98)Body & structure (96)Wheels (61)Brakes (59)Electronic Stability Control (esc) (46)Visibility & wipers (42)

1 of 1,793 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Jan 19, 2024Electrical systemVisibility & wipersFire

My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.

NHTSA ODI 11566476

Working with the data? Download all 1,793 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Jeep Wrangler 4-door 4xe verdict →