Home · 2018 Jeep Wrangler 4-door 4xe · Complaints

What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,793)Crash / fire / injury (50)Steering (1,112)Suspension (342)Electrical system (257)Transmission & drivetrain (170)Engine (98)Body & structure (96)Wheels (61)Brakes (59)Electronic Stability Control (esc) (46)Visibility & wipers (42)

50 of 1,793 complaints match · crash/fire/injury only · clear filters · page 2 of 2

Aug 31, 2020Electrical systemSpeed controlBrakesCrash1 injury

THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.

NHTSA ODI 11352270

Jul 16, 2020AirbagsSeat beltsCrash1 injury

I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.

NHTSA ODI 11339843

Jul 11, 2020Electrical systemElectronic Stability Control (esc)Fire

THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.

NHTSA ODI 11338734

Jun 8, 2020Transmission & drivetrainFire

NOTICED A BURNT CLUTCH SMELL. COULD NOT ACCELERATE AFTER CLUTCH BURNT OUT. CAR WAS IN MOTION WHEN TRYING TO TRANSITION AND ACCELERATE AND THE CLUTCH STARTED BURNING AND SMOKING AND THE GAS PEDAL STOPPED ACCELERATING. *TR

NHTSA ODI 11327676

Feb 9, 2020Transmission & drivetrainFuel systemFire

VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB

NHTSA ODI 11307999

Jan 6, 2020SteeringBrakesCrash

MY VEHICLE FAILED TO BRAKE AND STEERING WHEEL WAS NOT RESPONDING EITHER CAUSING ME TO CRASH INTO A VEHICLE PARKED IN FRONT OF ME THERE IS VIDEO SURVEILLANCE THAT WILL SHOW HOW LONG I WAS TRYING TO CONTROL THIS VEHICLE AND WAS NOT ABLE TOO I TOOK IT TO A JEEP DEALER AND THEY STATE THAT NOTHING WAS WRONG THERE ARE MULTIPLE FORUMS HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-2018-JL-SPORTS-BRAKES-AND-STEERING-FAILED-TODAY-AGAIN-CAUSING-A-CRASH.42801/PAGE-2 THIS HAPPEN AT A MALL AROUND THE HOLIDAY SEASON I COULD OF KILLED SOMEONE IM TRYING TO SAVE A LIFE SOMETHING WENT WRONG AND IS HAPPENING TO OTHERS YET JEEP FAILS TO CHECK FURTHER INTO IT ON SATURDAY MY JEEP HAD STILL NOT BEEN CHECKED NOW AT 10AM I RECEIVED A CALLED TELLING ME THAT NOTHING WAS WRONG WITH THE CAR SO FAST THE DEALER OPENS AT 9AM IT TOOK YOU LESS THAN AN HOUR TO TELL ME NOTHING IS WRONG WITH THE CAR? PLEASE I NEED THIS DOCUMENTED ALL I'M TRYING TO DO IS AVOID SOOTHING LIKE THIS HAPPENING AGAIN AND SOMEONE LOSING THEIR LIVES BECAUSE OF IT. ALL I WAS DOING WAS TRYING TO PARK AT A MALL. CAN SOMEONE GET BACK TO ME SO I CAN EXPLAIN IN DETAIL WHAT HAPPEN. PLEASE! ATTACHED IS A PICTURE OF ONE OF THE VEHICLE THAT WERE HIT BY MY 2018 JEEP WRANGLER JL.*DT*JB

NHTSA ODI 11297315

Sep 21, 2019Transmission & drivetrainBody & structureEngineFire

MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.

NHTSA ODI 11257077

Sep 20, 2019SteeringBody & structureWheelsCrash

WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.

NHTSA ODI 11256948

Jul 30, 2019Body & structure1 injury

THE REDESIGN OF THE 2018 JEEP WRANGLER (JL) INCLUDES AN UNSAFE DESIGN OF THE FREEDOM TOP. WHEN THE FRONT FREEDOM PANELS ARE REMOVED, THE EDGES OF THE BACK PANEL EXTEND ACROSS THE FRONT OF THE SOUND BAR AND ARE NOT FINISHED WITH ANY TRIM, WHICH LEAVES A SHARP EXPOSED FIBERGLASS EDGE TO DRIVERS AND PASSENGERS INSIDE THE VEHICLE. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH THE FRONT FREEDOM PANELS REMOVED IN THE MANNER INSTRUCTED BY THE DEALERSHIP AND BY MOPAR VIA THEIR YOUTUBE TUTORIALS. WHEN HE EXTENDED HIS HAND UPWARD TO REACH FOR HIS HAT, THE EXPOSED EDGE OF THE BACK PANEL OF THE FREEDOM TOP CUT HIS HAND DEEPLY ENOUGH TO SEVER A NERVE AND AN ARTERY, REQUIRING EMERGENCY CARE AND SURGERY. THIS OCCURRED WITHIN 24 HOURS OF PURCHASING THE VEHICLE. THE NEWER 2019 MODEL APPEARS TO HAVE ADDED PLASTIC TRIM TO CORRECT THIS ISSUE, HOWEVER THIS UNREASONABLY UNSAFE CONDITION SHOULD BE ADDRESSED FOR ALL OF THE 2018 JL MODELS AS WELL. *DT *DT*JB *DT *TR *DT *DT *TR

NHTSA ODI 11240539

Jul 17, 2019EngineCrash

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE PARKING, THE VEHICLE MADE A REVVING SOUND BEFORE THE CONTACT PRESSED THE IGNITION BUTTON TO TURN OFF THE VEHICLE. THE ENGINE SOME HOW REEVED UP AND ACCELERATED AND JUMPED THE CURVE AND HIT A BUILDING. THE CONTACT WAS CURRENTLY TAKING THE VEHICLE TO THE DEALER STEVE LANDERS CHRYSLER DODGE JEEP RAM 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848 TO GET THE ISSUE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 25,000. TF. *DT *DT*JB

NHTSA ODI 11232834

Jul 1, 2019SteeringSuspension1 injury

KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.

NHTSA ODI 11228701

Mar 27, 2019Electronic Stability Control (esc)BrakesCrash1 injury

TRYING TO AVOID A LARGE DIRT CLUMP LEFT IN THE ROAD BY THE ROAD MAINTENENCE CREW I SWERVED TO THE LEFT AT 35 MILES AN HOUR AND THE ESM/ESC LIGHT CAME ON AND THE JEEP TOOK OVER THE CAR I COULD NOT APPLY THE BRAKES OR CONTROL THE STEERING THE SPEED DID NOT DEMINISH AND THE VEHICLE CROSSED AN INTERSECTION ROLLING UP AN EMBANKMENT SO THAT THE FRONT OF THE JEEP WENT IN THE AIR AND CAME DOWN HARD CAUSING THE FRAME TO BREAK AND THE FRONT AXLE TO BEND. IF I COULD HAVE AT LEAST BEEN ABLE TO CONTROL THE STEERING I COULD HAVE TURNED IN THE DIRECTION I HAD INTENDED TO GO THIS COULD HAVE BEEN AVOIDED. JEEP IS NOW TRYING TO FIX THE CONTROL SYSTEM AFTER THE DAMAGE WAS REPAIRED. THE LIGHT REMAINED ON EVEN AFTER THE JEEP STOPPED. I SEE OTHERS HAVE HAD TROUBLE WITH THIS SYSTEM. I HAD A 2012 RUBICON THAT HAD TROUBLE WITH THIS SYSTEM AND TOOK IT TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT FIND THE PROBLEM SO I TRADED OFF FOR ANOTHER VEHICLE. THIS ALSO CAUSE ME A BROKEN BACK. THE SEAT BELT WAS DEPLOYED AND THE AIR BAGS DID NOT DEPLOY.I WAS ON A COUNTY ROAD AND WAS GOING TO TURN LEFT ONTO ANOTHER COUNTY ROAD BUT COULD NOT TURN THE WHEEL.THESE ROADS ARE DIRT AND WERE JUST GRADED LEAVING LOOSE DIRT AND ICE WHICH WERE NOT THERE WHEN I HAD TRAVELED THIS ROAD ABOUT 2 HOURS EARLIER. I WAS IN TWO WHEEL DRIVE AND HAVE FOUNT BLOGS WHERE OTHERS HAVE HAD THIS PROBLEM AND THAT YOU SHOULD TURN THE SYSTEM OFF ON DIRT ROADS.

NHTSA ODI 11192028

Jan 25, 2019SteeringCrash

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED DURING COLD WEATHER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RON LEWIS CHRYSLER DODGE JEEP RAM PLEASANT HILLS (600 CLAIRTON BLVD, PITTSBURGH, PA 15236, (412) 655-7500) PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS CURRENTLY AT A LOCAL BODY SHOP FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED FOR THE STEERING WHEEL FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 11172175

Jan 8, 2019BrakesCrash1 injury

"TAKATA RECALL" - WHILE COMING OFF THE INTERSTATE, I STARTED BRAKING BECAUSE VEHICLES WERE STOPPED AT THE TOP OF THE EXIT RAMP TO TURN ONTO THE OVERPASS (HIGHWAY). THE VEHICLE WOULD NOT STOP. ON THREE SEPARATE TIMES THE BRAKES DID NOT FUNCTION PROPER. THEY WOULD NOT GRIP. FELT LIGHT HYDRO-PLAINING OR LIKE THEY WOULD NOT LOCK. THE VEHICLE HAD MORE THAN ENOUGH DISTANCE TO STOP AND I WAS BRAKING BEFORE I LEFT THE INTERSTATE. ON THE THIRD TRY, THE BRAKES FAILED AGAIN, CAUSING AN ACCIDENT. MY SON WAS IN THE VEHICLE AND KEPT ASKING WHY WE WERE NOT SLOWING DOWN AND STOPPING. THE VEHICLE DID SLOW DOWN, BUT NOT ENOUGH OR IN ENOUGH TIME. *DT*JB

NHTSA ODI 11165862

Nov 28, 2018SteeringSuspension1 injury

WAS DRIVING ON INTERSTATE. GOING ABOUT 60 MPH STEERING WHEEL LOCKED UP AND BEGAN TO SHAKE AGGRESSIVELY. HAD NO CONTROL OF VEHICLE. HAD TO APPLY BRAKES AND GET IT DOWN TO 40 MPH BEFORE STEERING WILL UNLOCK. VEHICLE NOW IN JEEP DEALERSHIP WITH NO RESOLUTION. IN ADDITION I'VE HAD SHOOTING PAIN DON BACK FROM AGGRESSIVE SHAKING.

NHTSA ODI 11154554

Oct 17, 2018Speed controlCrash

WHEN TURNING INTO A PARKING SPOT ON AN INCLINE, I HAD SLOWED TO START THE TURN. I THEN LET OFF THE BRAKE A BIT TO BE ABLE TO ROLL INTO THE SPOT. THE CAR THEN ACCELLERATED INTO THE WALL AT THE END OF THE SPOT DAMAGING MY BUMPER, SCRATCHING THE CAR NEXT TO MINE AND ALSO THE WALL I HIT.

NHTSA ODI 11141142

Oct 15, 2018Transmission & drivetrainBody & structureEngineFire

VEHICLE DRIVEN FO APPROXIMATELY 30 MINUTES WITH NO APPARENT ISSUES. AVERAGE SPEED ABOUT 40 TO 50 MPH. DRIVER SMELLED A CONCERNING ODOR, PULLED INTO A PARKING, GOT OUT OF VEHICLE AND NOTICED A FLAME. SHE CALLED 911AND VEHICLE BECAME FULLY ENGULFED. VEHICLE IS A TOTAL LOSS. AFTER SOME RESEARCH, IT APPEARS THIS IS AN ISSUE WITH JEEP.

NHTSA ODI 11140284

Oct 15, 2018Electrical systemFire

I WAS DRIVING DOWN A RESIDENTIAL ROAD GOING ABOUT 20MPH, THE VEHICLE STARTED SMOKING SO I PULLED OVER AND GOT OUT TO FIND SMOKE COMING FROM THE FUSE BOX/ BATTERY AREA. IT I COULD SMELL BURNT ELECTRICAL WIRING. WITHIN SECONDS OF PULLING OVER THE SMOKE TURNED INTO A FLAME AND BEFORE I COULD TO GET ANYTHING OUT OF THE JEEP THE WHOLE INSIDE WAS FULL OF SMOKE AND THE FLAME WAS SPREADING FAST.

NHTSA ODI 11140513

Sep 27, 2018SteeringCrash

THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!

NHTSA ODI 11131994

Sep 23, 2018Fire

WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB

NHTSA ODI 11130829

Sep 18, 2018SuspensionAirbagsCrash

DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS

NHTSA ODI 11130246

Aug 22, 2018BrakesFire

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE BRAKES MADE SQUEAKING NOISES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT NOTICED A BURNING ODOR AND SMOKE COMING FROM THE BRAKES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTH HILLS CHRYSLER DODGE JEEP RAM FIAT (3344 WASHINGTON RD, MCMURRAY, PA 15317, 724-941-4300) WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 243. *DT

NHTSA ODI 11121599

Aug 11, 2018BrakesCrash

MY VACCUM BOOSTER FAILED. MY SON WAS DRIVING MY JEEP THAT ONLY HAS 2000 MILES ON IT. HE WAS DRIVING IN DRY WARM CONDITION. HE DROVE IN THE SUBURBS ON A MAIN STREET. HE HIT THE BRAKES AND NOTHING HAPPENED WHICH CAUSED HIM TO REAR END SOMEONE. EDR REPORT HAS BEEN DONE. INSURANCE HAS INVESTIGATED AND WELL. UNFORTUNATELY CHRYSLER WONT OWN UP TO THE FACT THAT THE VACCUM BOOSTER WAS FAULTY.

NHTSA ODI 11119347

Jul 25, 2018WheelsCrash1 injury

2018 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO RUST ON WHEELS. *LD THE CONSUMER STATED UPON LIVING THE DEALERSHP THE LEFT REAR WHEEL CAME OFF CAUSING THE CONSUMER TO CRASH.*JS

NHTSA ODI 11112719

Apr 8, 2018EngineFire

AS I WAS EXITING THE HIGHWAY I NOTICED THAT FLAMES WERE COMING OUT OF THE JEEP. I MERGED TWO LANES OVER TO TRY TO TURN ON A SIDE STREET AND LOST CONTROL OF THE STEERING. I PUT THE JEEP IN PARK, TURNED IT OFF, AND EXITED THE VEHICLE. WE RAN UP A NEAR BY HILL, TURNED AROUND AND THE ENTIRE JEEP WAS ENGULFED WITH FLAMES. IT BURNED FOR AN HOUR. IT IS A COMPLETE LOSS. *TT *DT*JB

NHTSA ODI 11083854

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Jeep Wrangler 4-door 4xe verdict →