What 685 owners told NHTSA about the 2018 Jeep Grand Cherokee Trackhawk

I WAS SITTING OUTSIDE OF MY GARAGE DOOR WAITING FOR IT TO FULLY OPEN, I HAD MY FOOT ON THE BRAKE AND THE RPMS OF MY CAR MAXED OUT AND MY CAR WENT FORWARD THROUGH MY GARAGE AND INTO MY LIVING ROOM. I NEVER ONCE TOUCHED THE ACCELERATOR AND TRIED BRAKING WITH BOTH FEET AND MY CAR WOULD NOT STOP. THERE ARE BURN OUT MARKS LEFT THROUGHOUT MY GARAGE WHERE YOU CAN SEE I WAS HOLDING THE BRAKE. MY CAR WAS COMPLETELY TOTALED, MY SEATBELT ALSO DID NOT LOCK UP DURING THE INCIDENT.

NHTSA ODI 11366630

TL* THE CONTACT OWNED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN AND UNINTENDED ACCELERATION. WHILE SHIFTING INTO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE AND THE POLE ENDED UP UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT SHE SHIFTED INTO REVERSE TO VIEW THE DAMAGE. THE CONTACT SHIFTED INTO PARK A SECOND TIME, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT STATED THAT WITH THE IMPACT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER YET. THE INSURANCE DEEMED THE VEHICLE AS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,554. Consumer stated manufacturer has been notified. An independent investigator was hired, and report made.

NHTSA ODI 11348779

A PERSON HIT MY FRONT LEFT PANEL NEAR MY DRIVER DOOR AND I WAS THROWN AROUND LIKE A RAG DOLL EVEN THOUGH I HAD MY SEAT BELT ON. THIS IS EXTREMELY JUST AWFUL SINCE WE BOUGHT THIS BECAUSE THE NUMBER OF AIRBAGS. THIS DRIVER OF THE OTHER VEHICLE RAN A LIGHT AND PLOWED INTO ME. I WAS DRIVING 40MPH AND DON'T KNOW HOW FAST HE WAS GOING.*DT*JB

NHTSA ODI 11342158

I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR

NHTSA ODI 11330083

I BACKED OUT OF MY GARAGE TO RUN AN ERRAND, DECIDED TO RUN BACK INTO THE HOUSE FOR A SWEATER. PUT THE CAR IN PARK (IT WAS STILL OUTSIDE THE GARAGE FACING THE OPEN GARAGE DOOR). HOPPED OUT AND WENT TO GO BACK INTO THE HOUSE WITH THE CAR DOOR OPEN. THE JEEP STARTED ROLLING FORWARD. I JUMPED BACK IN, PUT ON THE BRAKE, TRIED TO SHUT THE DOOR AND IT SPED FORWARD ACCELERATING. IT WENT THROUGH THE OPEN GARAGE, IT JUMPED UP TWO STAIR STEPS, THE TIRES AND WHEELS CRASHED THROUGH THE TOP STEP FLOOR, JUMPED UP OUT OF THE HOLE IT MADE, LURCHED FORWARD AND CRASHED INTO THE HOUSE WALL AND WAS STUCK IN BETWEEN THE FURNACE WALL ON THE RIGHT AND SHELVING ON THE LEFT. THE ENGINE WAS STILL REVVING AT THIS POINT AND I CUT THE ENGINE BY PUSHING THE IGNITION BUTTON. I THEN THOUGHT THE AIRBAG WAS GOING TO HIT ME, BUT IT DID NOT DEPLOY. I DECIDED I NEEDED TO GET IT OUT OF THE WALL, SO I STARTED IT AND SHIFTED BACK INTO REVERSE, BUT IT WOULDN'T MOVE. SO I SHUT IT OFF AND THEN STARTED TO PANIC THAT THERE MIGHT BE AN EXPLOSION AS WE HAVE GAS LINES, ELECTRICAL, ETC. THERE. THE FRONT DOORS WERE PINNED SHUT. SO I JUMPED IN THE BACK AND WAS ABLE TO GET OUT THROUGH THE REAR PASSENGER SIDE DOOR. I RAN OUT INTO OUR YARD AS I WAS AFRAID SOMETHING MIGHT EXPLODE. I HAVE FOUND SEVERAL OTHER EXAMPLES OF THIS ON YOUR WEBSITE AS COMPLAINTS, ETC. IN JUST A FEW MINUTES. THERE ARE MANY MORE I'M SURE AND THE NEW 2020 MODELS YOU HAVE 3 SIMILAR COMPLAINTS ALREADY. DO SOMETHING TO HOLD JEEP ACCOUNTABLE. THIS HAS BEEN GOING ON SINCE 2009. I HAD NO IDEA WHEN I BOUGHT THIS JEEP.*DT*JB*DT*JB

NHTSA ODI 11318641

THE MAIN JEEP BATTERY HAD A THERMAL RUNAWAY AND MELTED TO THE POINT IT STARTED A FIRE. THE BATTERY IS LOCATED UNDER THE PASSENGER SEAT AND MELTED THE BATTERY COVER, SEAT COVER, CARPET,SEAT TRIM.BOTH BATTERY CABLES JEEP WOULD NOT COVER THIS UNDER THEIR WARRANTY. 2018 JEEP WARRANTY STATEMENT FROM THE DATE OF PURCHASE, A JEEP BASIC LIMITED WARRANTY (OR JEEP BUMPER-TO-BUMPER WARRANTY) COVERS THE COST OF REPAIRS THROUGHOUT MOST OF YOUR VEHICLE. IT ALSO COVERS THE COST OF PARTS AND LABOR DUE TO DEFECTIVE MATERIALS, WORKMANSHIP, OR FACTORY PREPARATION. A BASIC WARRANTY ALSO COVERS JEEP ROADSIDE ASSISTANCE FOR TOWING TO A DEALERSHIP DURING THE FIRST THREE YEARS OR 36,000 MILES, WHICHEVER COMES FIRST.

NHTSA ODI 11307878

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RADIO/INFOTAINMENT SYSTEM CONTROLLED SEVERAL FUNCTIONS IN THE VEHICLE, INCLUDING HEATING AND AIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE INFOTAINMENT SYSTEM OVERHEATED AND CAUSED SEVERAL OF THE ELECTRICAL FUNCTIONS TO BECOME INOPERABLE. ALSO, ON OCCASION, THE HEAT OR AIR WOULD ACTIVATE INDEPENDENTLY AND COULD NOT BE TURNED OFF. THE CONTACT STATED THAT THE RADIO WOULD THEN ATTEMPT TO REBOOT UNTIL THE BATTERY DISCHARGED. THE VEHICLE WAS TAKEN TO GARDEN CITY JEEP (283 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 336-4712) TO BE DIAGNOSED AND THE DEALER WAS ABLE TO DUPLICATE THE FAILURE. THE INFOTAINMENT SYSTEM WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO EAST HILLS JEEP AND BAYSIDE JEEP IN NEW YORK FOR ADDITIONAL INQUIRIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS SAFE TO OPERATE AT 80 DEGREES; HOWEVER, THE TEMPERATURE OF THE INFOTAINMENT SYSTEM SHOWED AT OVER 100 DEGREES DURING OPERATION. THE APPROXIMATE FAILURE MILEAGE WAS 16.

NHTSA ODI 11290299

PARKED VEHICLE IN SLOPED PARKING LOT LEFT VEHICLE RUNNING WALKED BEHIND JEEP WITH TALIGATE LIFTED TO REMOVE WET ITEMS FROM JEEP. NOTICED THE JEEP WAS ROLLING BACKWARDS MY QUICK REACTION WAS TO JUMP BACK IN DRIVERS SEAT TO TURN OFF CAR. WHILE DOING THIS THE JEEP PUSHED ME BACKWARDS FLAT ON MY BACK AND BROKE MY T11 AND T12 ON 9-14-2019. THIS RESULTED IN SURGERY AND STRESS WHILE NOT BEING ABLE TO WORK. I HAVE RESEARCHED THIS MODEL OF JEEP AND APPEARS THERE WAS POWER TRAIN ISSUES IN 2017 AND COULD BE CARRIED OVER INTO 2018 MODELS. PLEASE ADVISE

NHTSA ODI 11278595

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AT A TRAFFIC LIGHT. AS A RESULT, THE SECOND VEHICLE BUMPED INTO A THIRD VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STRUCK HER HEAD ON THE STEERING WHEEL AND SUSTAINED WHIPLASH AND A CONCUSSION. THE CONTACT RECEIVED MEDICAL ATTENTION AT A LATER TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN IMPOUND LOT. THE CONTACT CALLED HER INSURANCE COMPANY WHERE THEY HAD THE VEHICLE TAKEN TO AN UNKNOWN DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,155. *AS *DT *DT*JB *TR

NHTSA ODI 11253688

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND SHE ENTERED A STORE, UPON RETURNING THERE WERE POLICE VEHICLES SURROUNDING WHERE SHE PARKED. THE CONTACT THEN WAS INFORMED THAT HER VEHICLE CRASHED INTO THE VEHICLE IN FRONT OF WHERE SHE WAS PARKED. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PARK POSITION BUT SOMEHOW SHIFTED INTO NEUTRAL AND ROLLED FORWARD CRASHING INTO THE OTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER LUSTINE CHRYSLER DODGE JEEP RAM (14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) WHERE A DIAGNOSTIC TEST WAS PERFORMED BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE AND PROVIDED THE CONTACT WITH A CASE NUMBER (59312649). THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 11242133

PARKING MY 2018 JEEP GRAND CHEROKEE LAREDO IN A PARKING LOT. MY FOOT WAS ON THE BREAK AND I WAS GETTING READY TO SHIFT JEEP INTO PARK WHEN THE JEEP SUDDENLY ACCELERATED FORWARD HITTING A BUILDING. TOOK JEEP TO DEALERSHIP AND THEY HAVE BEEN TRYING RECREATE THIS. I HAVE OPENED A TICKET CHRYSLER/FIAT AND WAITING FOR THEM TO CONTACT ME. I AM AFRAID TO DRIVE THE JEEP NOW.

NHTSA ODI 11240178

SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.

NHTSA ODI 11230852

THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.

NHTSA ODI 11210737

TL* THE CONTACT LEASED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY IN REVERSE 5 MINUTES LATER AND CRASHED INTO A NEIGHBORS VEHICLE. NO AIR BAGS DEPLOYED. THE DEALER DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852,(301) 424-1700 WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TO BE TOWED TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE AND THE CONTACT MENTIONED THAT THEY FELT UNSAFE IN THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V280000 (POWER TRAIN) BUT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 11209713

HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.

NHTSA ODI 11207563

ON 3/11 AND 5/3 2019,MY VEHICLE WITHOUT WARNING AND IN GEAR SURGED OUT OF CONTROL CRASHING INTO A PARKED CAR THE FIRST TIME AND HITTING A TELEPHONE POLE THE SECOND TIME.DESPITE MY FOOT ON THE BRAKE PEDAL, I COULD NOT GET IT TO STOP.IT FINALLY CAME TO A STOP AFTER HITTING THE NEIGHBOR'S VEHICLE AND TELEPHONE POLE CAUSING SIGNIFICANT BODY DAMAGE ON BOTH OCCASIONS TO MY JEEP.THANKFULLY NO INJURIES BUT I NO LONGER HAVE CONFIDENCE THAT THIS VEHICLE IS SAFE TO DRIVE.

NHTSA ODI 11206424

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS STOPPED IN STOP AND GO TRAFFIC, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS IN ECONOMY MODE AT THE TIME OF THE CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER STRUCK HER HEAD ON THE STEERING WHEEL AND SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED NORTHWEST HILLS CHRYSLER JEEP DODGE RAM (2033 E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 12,000. *DT *DT THE CONSUMER STATED VEHICLE DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. *TR

NHTSA ODI 11193676

AFTER DRIVING INTO CONDO GARAGE, I PUT TRANSMISSION INTO PARK, WITH ENGINE RUNNING, AND OPENED DOOR TO EXIT VEHICLE - CAR STARTED MOVING BACKWARDS - THE SURFACE IS FLAT. I WAS PARTWAY OUT OF THE VEHICLE, HIT THE BRAKE PEDAL BUT COULD NOT STOP IT BEFORE THE OPEN DOOR IMPACTED A CONCRETE PILLAR INCURRING DAMAGE PREVENTING DOOR FROM BEING SUBSEQUENTLY CLOSED. IF I HAD BEEN FURTHER OUT OF THE CAR THE RESULT COULD HAVE BEEN FAR WORSE. THE VEHICLE BEHAVIOR WAS EXTRA ALARMING BECAUSE MY EXPERIENCE PRIOR WAS THAT THE TRANSMISSION TENDED TO BOUNCE BACK TO PARK WHEN SELECTING REVERSE. ALSO WHEN IN REVERSE - EXTRA EFFORT IS REQUIRED ON THE GAS PEDAL TO MAKE THE VEHICLE MOVE. SO HERE - NOT ONLY DID IT SEEM TO BE IN REVERSE DESPITE MY PUSHING TO PARK - THE VEHICLE WAS AT IDLE SPEED WHICH HAS PREVIOUSLY NOT BEEN SUFFICIENT FOR MOVEMENT.

NHTSA ODI 11187084

MY 2018 JEEP GRAND CHEROKEE JUST ACCELERATED BY ITSELF UP A SIDEWALK AT A PARKING LOT AND RAN INTO THE PILLAR OF A BUILDING. I THEN PUT IT IN REVERSE AND IT ACCELERATED INTO A CAR PARKED BESIDE ME. THE FRONT AXLE SNAPPED COMPLETELY EVEN THOUGH THE IMPACT WAS NOT TREMENDOUS. THE AIR BAG DID NOT DEPLOY. THIS VEHICLE HAS ALL KINDS OF IMPACT SENSORS AND USUALLY BRAKES ON ITS OWN EVEN WHEN IT SENSES A LEAF FROM A NEARBY BUSH AND NONE OF THAT WORKED. THIS HAPPENED JUST YESTERDAY AND I'M AT A LOSS AS TO WHAT TO DO. I CANNOT BELIEVE MY INTERNET SEARCH HAS YIELDED SO MANY SIMILAR STORIES! *DT *DT *DT*JB

NHTSA ODI 11185654

VEHICLE EXHIBITED SUDDEN UNINTENDED ACCELERATION ON TWO SEPARATE OCCASIONS, AND CAUSED AN ACCIDENT INVOLVING PROPERTY DAMAGE. THE VEHICLE, WHICH HAD BEEN ON CRUISE CONTROL, WAS COMPLETELY STOPPED IN TRAFFIC FOR 30-45 SECONDS ON I-95 IN SOUTH CAROLINA. THE CAR SUDDENLY SURGED FORWARD WHILE THE DRIVER YELLED AT ME 'MY FOOT IS ON THE BRAKE'. IT SUBSIDED ONCE, THEN SURGED AHEAD AGAIN, LEAVING SKID MARKS AND COLLIDING WITH THE VEHICLE IN FRONT OF US. IT THEN SURGED A THIRD TIME, PLOUGHING THAT CAR AHEAD, BEFORE THE DRIVER COULD SHIFT THE TRANSMISSION INTO PARK

NHTSA ODI 11174478

ON 01/09/19 MY WIFE WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT IN WHICH HER VEHICLE RAN OFF THE ROADWAY DOWN AN EMBANKMENT RESULTING IN THE VEHICLE SUSTAINING A TOTAL LOSS OF THE VEHICLE DUE TO DAMAGES. THE FRONT OF THE VEHICLE WAS COMPLETELY DESTROYED AS IT HIT SOME TYPE OF BARRIER WHICH DESTROYED THE UNDER CARRIAGE STRIKING TWO TREES BEFORE IT CAME TO REST ABOUT 300 YARDS OFF THE ROADWAY. MY CONCERN IS THAT NONE OF THE AIRBAGS DEPLOYED IN THIS HORRIFIC ACCIDENT WHICH FORTUNATELY MY WIFE ONLY SUSTAINED MINOR INJURIES.

NHTSA ODI 11166806

I PURCHASED A 2018 JEEP GRAND CHEROKEE LIMITED IN SEPTEMBER 2018. WITH BARELY 1,400 MILES ON IT, THE BRAKES FAILED WHEN I WAS IN BUMPER TO BUMPER TRAFFIC FOR TWO STRAIGHT HOURS ON 287 IN ROCKLAND COUNTY, NY. I HAD MY FOOT ON THE BRAKE AS THE ROAD WAS CLOSED DUE TO A TRUCK FIRE. SUDDENLY THE BRAKE COMPLETELY DEPRESSED TO THE FLOOR AND THE CAR ROLLED INTO A MAC TRUCK. I HAD FRONT END DAMAGE IN THE AMOUNT OF $1,100, WHICH I PAID FOR MYSELF; AND, NO ONE WAS INJURED, THANK GOD. JEEP WOULD NOT EVEN GIVE ME PERMISSION TO RENT A CAR IN THE INTERIM. I CALLED OVER 25 TIMES AND COULDN'T GET PAST FIRST LINE CUSTOMER SERVICE. THE ENGINEER CAME AND DID A VERY QUICK INSPECTION OF THIS CAR. HE CLAIMS THAT HE DIDN'T FIND ANYTHING WRONG WITH IT; BUT, I KNOW WHAT HAPPENED. THE CAR WAS TOWED TO AND FROM THE SERVICE SHOP AS I AM PETRIFIED TO DRIVE IT. I PAID OVER $40,000 CASH FOR THIS VEHICLE UPFRONT. I GOT NOWHERE WITH JEEP CORPORATE. I EVEN TRIED TO WRITE TO THE PRESIDENT OF JEEP; BUT, DID NOT RECEIVE AN ANSWER. THE DEALERSHIP WON'T ASSIST ME EITHER. I HAVE READ ABOUT SIMILAR ISSUES ON THE INTERNET WITH THE CHEROKEE, THE COMPASS AND THE GRAND CHEROKEE. AFTER A MONTH, JEEP CORPORATE SENT ME A FORM LETTER STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE, THEY CAN'T DUPLICATE THE PROBLEM; AND, I SHOULD TAKE IT UP WITH MY INSURANCE COMPANY, WHICH I DIDN'T DO AS THIS WAS NOT MY FAULT. THE FORM LETTER HAS NO NAME, ADDRESS, PHONE NUMBER, NOR EMAIL ADDRESS. AS A RESULT, I AM STUCK WITH THIS UNSAFE VEHICLE, AS I CAN'T AFFORD TO TRADE IT IN AND LOSE THOUSAND OF DOLLARS.

NHTSA ODI 11162285

I WAS TRAVELING SOUTH ON CAMBRIDGE RD. AS I WAS APPROACHING A SHOPPING PLAZA, A VEHICLE WAS ATTEMPTING TO EXIT THE PARKING LOT OF THE PLAZA ALSO HEADING SOUTH. AS THE VEHICLE WAS ATTEMPTING TO MAKE THE LEFT HAND TURN, IT PULLED IN FRONT OF MY CAR, DRIVING ME OFF THE ROAD. I HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING THAT CAR, AND WHEN I DID I CRASHED INTO AN ELECTRICAL POLE, DESTROYING THE ENTIRE FRONT END AND TOTALING THE CAR. THE AIRBAGS DID NOT DEPLOY AND THIS IS WHY I'M FILING THIS REPORT.

NHTSA ODI 11144724

I WAS STATIONARY(IN "PARK' MODE), SITTING IN MY VEHICLE MAKING A BANK TRANSACTION AT THE DRIVE THRU AT WELLS FARGO LOCATED AT 505 ROUND ROCK AVE, ROUND ROCK, TX. SUDDENLY THE JEEP ACCELERATED ON IT'S OWN, I PRESSED THE BRAKES AND IT WOULDN'T STOP. SEE ALSO ODI 11140468. *DSY I TRAVELED MAYBE 15-20 YARDS BRAKING, BEFORE I CRASHED INTO THE WALK UP ATM. EXACT CAUSE? UNKNOWN AT THIS TIME.

NHTSA ODI 11141658

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS REFUELING THE VEHICLE, FUEL SPRAYED BACK OUT FORCEFULLY INTO HER FACE. THE CONTACT'S WIFE WAS TRANSPORTED BY AMBULANCE FOR FACIAL AND UPPER BODY BURNS DUE TO THE FUEL. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE VEHICLE WAS TAKEN TO THE DEALER (CROTON AUTO PARK 1 MUNICIPAL PL, CROTON-ON-HUDSON, NY 10520 (914) 271-5100) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 11140556