What 685 owners told NHTSA about the 2018 Jeep Grand Cherokee Srt

2018 Jeep Grand Cherokee with 55,575 miles was parked in a parking garage all day in Brooklyn NY and when the vehicle was move to the front of the garage by parking attendants the engine started smoking and caught fire. There were no leaks, dashboard symbols or open recalls to cause the fire; additionally the car was linked to a iPhone App CarRx that can scan for any issue and no issue noted. This engine fire not only put all of the other vehicles in the park garage at risk of catching fire but the parking garage sits under a luxury apartment building putting the working and residents at risk. Additionally I commute between Brooklyn and NJ 3x a week and cant imagine what would have happened if I was driving the vehicle over the Brooklyn Bridge, on the Brooklyn Queens Express or in the Holland Tunnel during high commuter rush hour traffic. Car was checked out by a Jeep Dealership who confirm fire was not caused by any leaks or electrical issue but did mentioned it seems to have started around the engine air cleaner. The current status of the issue has been an open investigation with Jeep Corporate for going on the 3rd week with no communication or updates on status. The entire issue and fire from pulling into the garage to the when the car was moved to it smoking and catching fire is all documented on security video.

NHTSA ODI 11514458

THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.

NHTSA ODI 11210737

HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.

NHTSA ODI 11207563

ON 3/11 AND 5/3 2019,MY VEHICLE WITHOUT WARNING AND IN GEAR SURGED OUT OF CONTROL CRASHING INTO A PARKED CAR THE FIRST TIME AND HITTING A TELEPHONE POLE THE SECOND TIME.DESPITE MY FOOT ON THE BRAKE PEDAL, I COULD NOT GET IT TO STOP.IT FINALLY CAME TO A STOP AFTER HITTING THE NEIGHBOR'S VEHICLE AND TELEPHONE POLE CAUSING SIGNIFICANT BODY DAMAGE ON BOTH OCCASIONS TO MY JEEP.THANKFULLY NO INJURIES BUT I NO LONGER HAVE CONFIDENCE THAT THIS VEHICLE IS SAFE TO DRIVE.

NHTSA ODI 11206424

MY 2018 JEEP GRAND CHEROKEE JUST ACCELERATED BY ITSELF UP A SIDEWALK AT A PARKING LOT AND RAN INTO THE PILLAR OF A BUILDING. I THEN PUT IT IN REVERSE AND IT ACCELERATED INTO A CAR PARKED BESIDE ME. THE FRONT AXLE SNAPPED COMPLETELY EVEN THOUGH THE IMPACT WAS NOT TREMENDOUS. THE AIR BAG DID NOT DEPLOY. THIS VEHICLE HAS ALL KINDS OF IMPACT SENSORS AND USUALLY BRAKES ON ITS OWN EVEN WHEN IT SENSES A LEAF FROM A NEARBY BUSH AND NONE OF THAT WORKED. THIS HAPPENED JUST YESTERDAY AND I'M AT A LOSS AS TO WHAT TO DO. I CANNOT BELIEVE MY INTERNET SEARCH HAS YIELDED SO MANY SIMILAR STORIES! *DT *DT *DT*JB

NHTSA ODI 11185654

WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.

NHTSA ODI 11114474

SUDDEN UNINTENDED ACCELERATION OF MY JEEP GRAND CHEROKEE LEADS TO TOTAL LOSS ON ON MARCH 30 , 2018. THIS IS MY STORY: I BOUGHT MY JEEP GRAND CHEROKEE 2018 TRAILHAWK FROM THE ORANGE PARK CHRYSLER, JEEP, DODGE, RAM DEALERSHIP AKA DARSCARS OF JACKSONVILLE AT 7233 BLANDING BLVD (904) 777-5500 ON OCTOBER 21, 2017 UNDER A THREE YEAR LEASE AGREEMENT WITH ALLY AUTO FINANCE (1-888) 925-2559. ON MARCH 30, 2018 WITH APPROXIMATELY 3700 MILES I WAS AT THE GATEWAY PISTOL AND RIFLE RANGE AT IN JACKSONVILLE WITH MY FRIEND CHARLIE FOR PISTOL SHOOTING. MY CAR WAS PARKED OUTSIDE OF ONE OF THE STEEL SHEDS. WHEN RAIN STARTED WE DECIDED TO DRIVE MY CAR AROUND AND UNDER THE SHED. I TOOK THE CAR AROUND BUT COULDN'T QUITE MAKE IT INTO THE SHED AND HAD TO BACK UP. WHEN SHIFTING INTO REVERSE I HEARD A STRANGE NOISE AND MY FRIEND TOLD ME LATER THAT MY REAR WHEELES STARTED SPINNING, WHICH THEY ARE NOT SUPPOSED TO DO. WHEN MY CAR WAS IN THE RIGHT POSITION MY FOOT WAS STILL ON THE BREAK I SHIFTED TO "DRIVE". AT THIS MOMENT THE ENGINE ROARED UP AND RACED FORWARD. I COULD NOT STOP THE CAR. I STEERED IT INTO THE NEXT EMPTY SHOOTING BAY IN 1/2 CIRCLE INTO THE BACKSTOP ENDING UP AT THE WALL WHICH WAS DAMAGED IN THE PROCESS. ALL FRONT AND SIDE AIRBAGS WERE DEPLOYED. IT WAS AN ABSOLUTELY HORRIFYING EXPERIENCE. IT WAS PLAIN LUCK THAT NOBODY WAS HURT. THE CAR IS PRESENTLY IN THE HANDS OF MY INSURER AAA WHO DECLARED THE CAR A TOTAL LOSS. I BELIEVE THIS IS AN OBVIOUS CASE OF PRODUCT LIABILITY FOR WHICH THE MANUFACTURER SHOULD BE HELD RESPONSIBLE! I FOUND OUT YESTERDAY THAT THERE IS A SPECIAL PHONE NUMBER FOR CHRYSLER CUSTOMER CARE IN CHARGE OF LEMON CAR ISSUES 1-844-521-8188. MY COMPLAINT HAS A CASE NUMBER 33880270.

NHTSA ODI 11084771

I DROVE THIS VEHICLE TO WORK AND PARKED IT IN A PARKING STRUCTURE AT 8:00 IN THE MORNING. BY 4:00 IN THE AFTERNOON, THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE SAT ALL DAY IN THE STRUCTURE. UNKNOWN AS TO WHY IT CAUGHT FIRE, BUT THE FIRE ORIGINATED SOMEWHERE IN THE ENGINE COMPARTMENT. I TOOK DELIVERY OF THIS VEHICLE 8 DAYS BEFORE THIS HAPPENED AND IT ONLY HAD APPROXIMATELY 300 MILES ON IT. *TT *JS *DT *JB

NHTSA ODI 11080759