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What 678 owners told NHTSA about the 2018 Jeep Cherokee

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (678)Crash / fire / injury (16)Transmission & drivetrain (289)Electrical system (189)Engine (155)Brakes (35)Steering (30)Fuel system (26)Speed control (20)Airbags (16)Electronic Stability Control (esc) (15)Suspension (8)

155 of 678 complaints match · Engine · clear filters · page 7 of 7

Jun 15, 2018Electrical systemSpeed controlEngine

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

NHTSA ODI 11102009

May 26, 2018Transmission & drivetrainSpeed controlEngine

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY FILLING UP EVERY 2 DAYS AND THEN CAR DOESN'T REALLY GO ANYWHERE BUT FROM WHAT 15 MILES A DAY ON OUR WAY TO KANSAS SO WE WERE COMING TO A CURVE AND MY HUSBAND TRY TO HIT THE BRAKES AND THE CAR DID NOT BREAK IT ACTUALLY ACCELERATED AND HE HAD TO PUT THE CAR IN NEUTRAL AS HE WAS DRIVING JUST TO SLOW IT DOWN TO AVOID GETTING INTO AN ACCIDENT I MEAN WE'VE ALWAYS HAD TROUBLE WITH THIS CAR SINCE DAY ONE I BOUGHT THE CAR IN OCTOBER AND WE'VE HAD MULTIPLE ISSUES THEN I HEAR RECALL ABOUT A HOSE FOR THE GAS LINE THAT WE'RE GOING TO HAVE TO TAKE IT IN FOR SOMETHING DEFINITELY WRONG WITH THESE CARS

NHTSA ODI 11098090

Mar 26, 2018Engine

I BOUGHT A BRAND NEW 2018 JEEP LATITUDE AND AT 4300 MILES IT STARTED ACTING UP AND SHUT DOWN RIGHT IN THE MIDDLE OF THE ROAD I WAS TRAVELING. I HAD TO USE ROADSIDE ASSISTANCE AND HAVE IT TOWED.JEEP STATED THAT IT WAS BURNING A QUART OF OIL EVERY 1000 MILES STATED IT WAS 4 QUARTS OF OIL LOW. THEY ALSO STATED THAT THEY DIDN'T KNOW WHERE IT WAS BURNING FROM EITHER. TOLD ME TO DRIVE IT 1000 MILES AND BRING IT BACK. I DON'T EVEN HAVE A WARNING THAT MY OIL WAS LOW IT JUST SHUT DOWN. *TT *CN *JS

NHTSA ODI 11081209

Mar 18, 2018Engine

PICKED UP THE VEHICLE FROM SOUTHERN JEEP GREENBRIER VA. MARCH 17, 2018, AFTER TRANSMISSION WAS REPLACED, 854 MILES ON VEHICLE. DROVE THE VEHICLE 22 MILES HOME WITHOUT INCIDENT. LEFT HOME 0800 MARCH 18, 2018 AND DROVE LESS THAN 2 MILES AND AT 55 MPH THE ENGINE QUIT WITHOUT WARNING (NO WARNING LIGHTS UNTIL THE ENGINE CUT OFF) ON THE KINGS HIGHWAY STATE RT. 125. THIS ROAD HAS LIMITED SHOULDERS AS IT TRAVELS THROUGH A SWAMP SO THE VEHICLE WAS IN THE ROAD PRESENTING A SAFETY HAZARD. CALLED GOOD SAMS ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO SOUTHERN JEEP GREENBRIER. TWO MAJOR COMPONENT FAILURES TRANSMISSION AND ENGINE WITHIN A WEEK WITH HALF THAT TIME UNDERGOING REPAIRS. FAULT CODES DISPLAYED IN THE DASHBOARD WITH THE ENGINE NOT RUNNING: ENGINE TEMPERATURE WARNING, ENGINE CHECK/MALFUNCTION, ENGINE THROTTLE CONTROL, ELECTRONIC PARK BRAKE, AND ELECTRONIC STABILITY CONTROL. I TRIED MULTIPLE TIME TO RESTART THE ENGINE WITH NO SUCCESS. I AM CONCERNED ABOUT THE SAFETY AND RELIABILITY OF THIS VEHICLE. *TT *JS

NHTSA ODI 11080025

Dec 14, 2017Engine

PLEASE SEE ATTACHED DOCUMENT

NHTSA ODI 11054699

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Working with the data? Download all 678 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Jeep Cherokee verdict →