What 414 owners told NHTSA about the 2018 Hyundai Santa Fe Sport

SEVERAL INCIDENTS OF STALLING WHEN MAKING TURNS FROM STOPS OR YIELDS WITH SLOW ACCELERATION. INTERMITTENT INCIDENTS, THOUGH SEEM TO BE MORE NOTICEABLE WITH A/C RUNNING. MY HYUNDAI SANTA FE SPORT, 2018, AWD, DOES HAVE APPROXIMATELY 12,000 MILES ON IT. WHEN PULLING ONTO THE BUSY HIGHWAY NEAR WHERE WE LIVE, A LEFT TURN WITH PROMPT ACCELERATION IS CRITICAL. ON ABOUT 6 INCIDENTS, INCLUDING 2 IN THE LAST WEEK, I HAVE STARTED THE TURN, THEN LOST ACCELERATION, PUT THE PEDAL TO THE FLOOR THEN IT WOULD HESITATE FOR ANOTHER 1-2 SECONDS, THEN JERK UP TO 7000RPM AND THE TRACTION CONTROL WOULD KICK IN (LIGHT ON DASH COMES ON), THEN TAKES OFF QUICKLY. THUS FAR, NO ONE HAS BEEN IN HARMS WAY, HOWEVER, I FEAR IT WILL HAPPEN. ON 7/12/2018 I DID TAKE TO KC SUMMERS HYUNDAI IN MATTOON, IL. THEY PERFORMED A FULL INSPECTION, TOOK IT FOR TEST DRIVE, RAN DIAGNOSTICS AND FOUND NOTHING. I WAS TOLD THERE WAS NOTHING SHOWING ON THE COMPUTER EITHER. NO TSB'S. THEY ENCOURAGED ME TO BRING IT IN EACH TIME IT OCCURS IN THE FUTURE. NO COMPLAINTS ABOUT THE SERVICE. I DID PROVIDE THEM WITH THE OTHER COMPLAINTS ON THIS SITE FROM MANY OTHERS ABOUT THIS PROBLEM AND ASKED THEM TO KEEP IT IN MY FILE.

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LOW BEAM HEADLIGHTS HAVE A DARK SPOT APPROX. 100 FEET IN FRONT OF THE VEHICLE IN THE LEFT HAND LANE. HYUNDAI SAYS IT IS DESIGNED THAT WAY TO PREVENT GLARE WITH THE HID LIGHTS THE VEHICLE HAS. IT IS HARD TO SEE MUCH IN THE LEFT LANE WHEN DRIVING. THE ATTACHED PHOTO SHOWS THE DARK SPOT ON THE LEFT SIDE OF CENTER. IT HAS BEEN THAT WAY SINCE I FIRST DROVE THE CAR AT NIGHT. I THINK IT IS A DEFINITE SAFETY ISSUE.

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DRIVING @60 W/CRUSE ON GOING DOWN A HILL ENGINE RPM'S SUDDENLY JUMP FROM 2000 TO ANYWHERE FROM 3000 TO 5000 RPM'S AND THE ONLY WAY TO STOP ENGINE RACING IS TO TAP THE BRAKES TO DISENGAGE CRUSE. ALSO VEHICLE WILL NOT SPEED UP WHEN TURNING A CORNER,LIKE THE TRANSMISSION DOESN'T DOWN SHIFT.THESE BOTH HAPPEN ALL THE TIME.VEHICLE HAS LESS THAN 800 MILES.

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CHECK ENGINE LIGHT COMES ON AND TESTING SHOWS 3RD CYLINDER HAS AS FUEL-OXYGEN IMBALANCE. HAS HAPPENED TWICE. LIGHT WENT OFF THE 2ND TIME. BRAND NEW CAR. IT HAPPENED AT 2,500 AND 5,000 MILES. HAD IT CHECKED BY HYUNDAI THE FIRST TIME AND THEY DIDN'T SEE ANY OTHER PROBLEMS, CHALKING IT UP TO A MALFUNCTION. SOMEONE TOLD ME IT COULD BE A BAD FUEL INJECTOR; BAD SENSOR; OR A MISCALIBRATION OF THE ENGINE/FUEL INJECTOR

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VERY LOSE STEERING AND THERE IS A MANUFACTURE RECALL ON THOUSANDS OF THESE VEHICLES FROM THE STEERING WHEEL ACTUALLY SEPARATING FROM THE STEERING COLUMN ITSELF. VERY HARD TO DRIVE WITHOUT SWERVING.

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WE LEASED THIS NEW VEHICLE ON APRIL 21ST 2018. AT THE TIME, WE DID NOT KNOW IT HAD AN OPEN RECALL FOR A FAULTY AND DANGEROUS STEERING WHEEL/COLUMN CONNECTION. WE WERE FINALLY NOTIFIED BY THE DEALERSHIP 2 DAYS AFTER THE SALE ON APRIL 23RD, 2018. ATLANTIC HYUNDAI OF ISLIP, NY TOLD US THAT THEY THEMSELVES WERE JUST NOTIFIED OF THE RECALL, BUT THROUGH A SEARCH I LOCATED ARTICLES SHOWING THAT HYUNDAI MOTORS BEGAN NOTIFYING CUSTOMERS ON MARCH 16TH, 2018, OVER A MONTH EARLIER. MY WIFE AND TWO CHILDREN WERE ALLOWED TO DRIVE OFF THE LOT IN THIS VEHICLE, WHICH COULD UNKNOWINGLY EXPERIENCE A SEPARATION OF THE STEERING WHEEL FROM THE STEERING COLUMN WHILE BEING DRIVEN. WE WOULD NOT HAVE LEASED THIS VEHICLE IF WE HAD KNOWN ABOUT THE RECALL AND BECAUSE THEY LIED, STATING THAT THEY HAD JUST GOTTEN NOTICE OF THE RECALL.

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THIS IS A NEW CAR WITH LESS THAN 1200 MILES PURCHASED FEBRUARY 2018. EXPERIENCED SEVERAL ISSUES THE PAST 6 WEEKS WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING A CORNER. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A FULL STOP. UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JOLT. SCARY IN THAT I DO NOT KNOW IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. DRIVING VERY DEFENSIVELY NOW. THIS PROBLEM HAS HAPPENED FROM A STRAIGHT FORWARD DEAD STOP. HAVE SEEN OTHER ISSUES OF THIS TYPE ON LINE. DEALER NOT CONTACTED AS SEEMS TO BE A MANUFACTURERS ISSUE. POINTED THIS OUT IN AN ON-LINE SURVEY FROM HYUNDAI AND NO RESPONSE AS YET.

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TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS STOPPED AT A STOP LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO IDLE MODE. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES FOR THE VEHICLE TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (FITZGERALD'S COUNTRYSIDE HYUNDAI, 27419 U S HIGHWAY 19 N, CLEARWATER, FL 33761, (727) 799-1800) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT *TR

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I WAS SLOWLY CROSSING THREE TRAFFIC LANES AND TURNING LEFT. NO ONE WAS COMING FROM THE RIGHT, SO I APPLIED THE THROTTLE IN THE INSIDE LANE AND NOTHING HAPPENED. THE CAR STALLED WITHOUT WARNING. IT LEFT ME IN THE ROAD AND I WAS T-BONED IN THE DRIVER'S DOOR. THE OTHER DRIVER WAS INJURED, AND I HAVE HAD NECK ISSUES. WE COULD HAVE BOTH BEEN KILLED. THE CAR HAD STALLED ONCE BEFORE. I HAD THE CAR TWO MONTHS WITH 2,400 MILES AND NOW IT WAS DECLARED TOTALED. I REQUESTED THE BLACK BOX TO BE REMOVED AND REVIEWED. IT SHOWED THE SPEED AND TIMING MADE SENSE, BUT WHY DID THE CAR NOT TAKE OFF? I GOT THE TICKET - "FAILURE TO YIELD FROM A PRIVATE DRIVE". VERY, VERY FRIGHTENING. I DID NOT CALL THE HYUNDAI DEALER TO TELL HIM ABOUT THE CRASH UNTIL I HAD BOUGHT A NEW CAR OF ANOTHER BRAND. NO MORE HYUNDAI EVER. THE BIOMECHANICAL ENGINEER WHO READ THE BLACK BOX REQUESTED I CONTACT YOU AFTER I FULLY EXPLAINED THE SITUATION. IF YOU NEED PDF FILES, I WILL HAVE TO FIGURE OUT HOW TO SEND THEM.

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STEERING BECOMES UNSTABLE DURING DRIVING ON WINDY DAYS. STEERING TRAYS TO OVER COMPENSATE FOR WIND AND BECOMES SCARY TO DRIVE.

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NEW CAR WITH LESS THAN 400 MILES. I HAVE EXPERIENCED 7 EPISODES DURING THE MONTH OF JANUARY, WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING ONTO A CITY STREET. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A STOP SIGN. IT IS JUST UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JERK. VERY FRIGHTENING! I'VE HAD A FEELING OF PANIC NOT KNOWING IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. TOOK TO DEALERSHIP WHERE THEY CHECKED FOR DTCS AND COMPUTER UPDATES. SINCE THE PROBLEM IS UNPREDICTABLY INTERMITTENT, THE ROAD TEST DID NOT REPLICATE THE PROBLEM, AND THEY RETURNED THE CAR SAYING IT "DRIVES AS DESIGNED". THERE IS DEFINITELY A SAFETY ISSUE THAT SHOULD BE RESOLVED BEFORE RELEASING THE CAR. I HAVE LOST CONFIDENCE IN THE CAR I HAD HOPED WOULD BE SAFE AND PROBLEM FREE.

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01/28/2018 - DRIVING ON INTERSTATE 79 NEAR EVANS CITY AT 7:30 AM, SUNDAY MORNING AND SUNROOF SHATTERED AND BLEW OUT OF THE CAR. THERE WERE NO CARS AROUND AT THE TIME, NO ROCKS OR TREES HIT IT.

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I HAVE JUST PURCHASED MY SANTA FE SPORT 2.0T ULTIMATE 4 DAYS AGO AND WHILE DRIVING HOME TODAY FROM WORK TRAFFIC WAS A STOP AND GO. CAR DROVE FINE FOR ABOUT A MILE IN THIS TRAFFIC (I DRIVE A TOTAL OF 16 MILES A DAY TO AND FROM WORK), THEN I TRIED TO GO AFTER STOPPING AND THERE WAS A BIG HESITATION IN THE ACCELERATION. THE CAR WENT TO 8 MPH THEN FELT AS IT HAD STALLED AND I ALMOST WAS HIT, THANKFULLY MY CAR STARTED GOING. IT DID THIS TWICE IN LESS THEN TEN MINUTES AND BOTH TIMES I WAS ALMOST HIT. I WAS ON A HIGHWAY DURING AFTER WORK 5:30 RUSH HOUR TRAFFIC WHEN THIS HAPPENED. THIS HAS MADE ME NOT WANT TO DRIVE MY NEW CAR I AM PAYING FOR.

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VEHICLE HAS NO ACCELERATION AFTER A STOP. WHEN TAKING OFF FROM A STOP SIGN OR STOP LIGHT THE VEHICLE DOES NOT RESPOND WHEN STEPPING ON THE GAS PEDAL PUTTING OUR LIVES IN DANGER OF A COLLISION. SEEMS TO HAPPEN WHEN SWITCHING FROM ECO TO NORMAL MODE. IT HAS HAPPENED MULTIPLE TIMES IN THE SHORT MONTH I HAVE OWNED IT. NO INDICATOR LIGHTS OR VISUAL ITEMS TO PROVE IT. IT JUST DOES NOT ACCELERATE. I HAVE TO TURN CAR OFF AND BACK ON TO GET IT TO KICK IN.

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