Oct 16, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact stated while driving at approximately 30 MPH, the vehicle stalled. No warning light was illuminated. A dealer was contacted to schedule an appointment for a diagnosis however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
NHTSA ODI 11620246
Oct 14, 2024Fuel system
Replacement for fuel pump unavailable. Issue not able to be resolved timely. I'm on a waitlist for the replacement part indefinitely (coming up on 1 year since recall was announced).
NHTSA ODI 11619674
Oct 2, 2024Fuel system
After the recent fuel pump recall repair, there has been a smell of gasoline for about a month, bad enough that it seems unsafe to keep the car in the garage. (There is no smell of gasoline inside the car.) Fuel mileage has consistently been about 2 mpg lower. The problem is especially bad after refueling, and gradually gets better as the tank empties. The problem returns with the next refueling. There seem to be many cars in the same situation. There is inadequate work dealing with this recall, and dealers are not fixing what they broke, despite the hazard.
NHTSA ODI 11617695
Sep 25, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received a notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the vehicle hesitated to start while the Push-to-Start button was depressed. No warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. Parts distribution disconnect.
NHTSA ODI 11616461
Sep 17, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11614998
Sep 12, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle quickly accelerated soon after the failure. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 48,450. Parts distribution disconnect.
NHTSA ODI 11614178
Sep 9, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11613454
Sep 3, 2024Fuel systemEngine
The contact owns a 2018 Honda Civic. The contact stated while driving in a parking lot, the vehicle stalled while attempting to pull out of the parking lot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the local dealer for routine maintenance. The dealer was unable to duplicate the failure and informed the contact that the parts were not readily available. The dealer test-drove the vehicle but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and they referred her to the local dealer. The failure mileage was approximately 7,860.
NHTSA ODI 11612238
Sep 3, 2024SteeringFuel systemVisibility & wipers
See attached document for complaint.
NHTSA ODI 11612337
Aug 29, 2024SteeringFuel system
My 2018 Honda Civic is presenting with issues related to another safety recall, but my Vin doesn't come up for that recall. I got diagnostics done for this issue at a Honda certified dealership, the wanted over $5600 to repair the safety recall issue because my Vin doesn't come up for that specific recall- only one of the safety recalls, which they do not have parts for. I got a second opinion with another mechanic who confirmed that what's going on with my car is a recall safety issue on Honda's part, not my own. My car is not safe to drive due to a rack and pinion safety issue and a fuel pump issue and the safety issues have gotten worse. Others and my own safety is put at risk because the car doesn't have a lot of power to maneuver the vehicle safely as well as the steering locking up. My vehicle shows no lights on the dash.
NHTSA ODI 11611513
Aug 28, 2024Fuel system
Honda issues a recall on my vehicle in Feb 2024, for months they keep telling me they do not have the parts. I had to move back to Canada and now I can't register the vehicle in Canada because it has an open recall that they can not fix until end of this year or start of 2025.
NHTSA ODI 11611492
Aug 23, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal and the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle back to the residence. The contact stated that the failure had occurred several times before. The contact was not aware of any warning lights being illuminated. The contact had not taken the vehicle to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000. Parts distribution disconnect.
NHTSA ODI 11610501
Aug 22, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11610209
Aug 21, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. Additionally, the vehicle failed to immediately start on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 35,000. Parts distribution disconnect.
NHTSA ODI 11610043
Aug 14, 2024Fuel systemEngine
The contact owns a 2018 Honda Civic. The contact stated that the vehicle was difficult to start. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000. The VIN was not available.
NHTSA ODI 11608502
Aug 9, 2024Fuel system
See attached document for complaint
NHTSA ODI 11607471
Aug 8, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact stated that when the vehicle was started, there were several unknown warning lights illuminated. The contact stated that the following day, the vehicle failed to start. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 20,000. Parts distribution disconnect.
NHTSA ODI 11607210
Aug 5, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11606398
Jul 30, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11605390
Jul 30, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 90,000. Parts distribution disconnect.
NHTSA ODI 11605503
Jul 24, 2024Fuel system
I was stranded on the road after filling up gas my car would not start due to the fuel pump recall I tried calling different Honda dealerships for the recall and they all said they didn’t have it due to back order. Is there something that can be done so my car doesn’t have anymore damage then it does now?
NHTSA ODI 11604209
Jul 18, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11603166
Jul 16, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11602620
Jul 15, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 30 MPH and depressing the brake pedal to slow for traffic, the vehicle nearly stalled. The contact stated that the vehicle was lunging forward while depressing the accelerator pedal to drive from a stop. The contact stated that there was no warning light illuminated. The contact stated that the failure was a recurring failure. The vehicle was not taken to a local dealer to be diagnosed or repaired. The contact was informed that the part to repair the vehicle was not yet available. The failure mileage was approximately 11,000. Parts distribution disconnect.
NHTSA ODI 11602285
Jul 15, 2024Fuel system
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
NHTSA ODI 11602374