What 598 owners told NHTSA about the 2018 Honda Civic Cng

The contact owns a 2018 Honda Civic The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000. Parts distribution disconnect.

NHTSA ODI 11589776

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11587961

The contact owns a 2018 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 9,000. Parts distribution disconnect.

NHTSA ODI 11587302

The contact owns a 2018 Honda Civic. The contact received a recall notice for NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the parts for the recall are not yet unavailable. The dealer nor the manufacturer have yet to be notified about the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had yet to be experience a failure. VIN tool confirms parts not yet available.

NHTSA ODI 11586794

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to move the vehicle to the shoulder and restart the vehicle. The contact stated that several miles later the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,226. VIN tool confirms parts not available.

NHTSA ODI 11586373

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11585833

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, it was confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not contacted. Parts distribution disconnect.

NHTSA ODI 11585953

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11584934

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11584469

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, the accelerator pedal was depressed, and the vehicle hesitated. The contact stated that the vehicle was not revving and almost stalled. The contact stated that there were no warning lights illuminated. The contact stated that the failure was a recurring failure. The contact called a dealer and was informed that the vehicle needed to be taken in for a diagnostic test; however, the contact declined. The vehicle had not been repaired. The failure mileage was approximately 68,000. Parts distribution disconnect.

NHTSA ODI 11584103

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11582224

My vehicle will no longer start and after inspection from a mechanic, it was determined that the fuel pump was the cause. There was no indication of any issue besides not starting. I am now being told by my local dealership that they will not have replacement parts until the fall and they are unable to provide a loaner during this time, leaving me without a vehicle for an unknown amount of time.

NHTSA ODI 11581965

The contact owns a 2018 Honda Civic. The contact stated that while driving at approximately 15 MPH, the vehicle stalled, and no warning lights were illuminated. The following day the contact stated that the brake lights were flashing, and the vehicle failed to start. The vehicle was jumpstarted, and several warning lights illuminated. In addition, while the contact was driving at unknown speeds the steering wheel jerked to the right and the contact had to maneuver the steering wheel with excessive strength. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the contact was informed that the failure was not associated with the recall. The vehicle was taken to the dealer where the vehicle was diagnosed with a faulty VSA modulator, and it was replaced. The contact stated that after the repair there was a decrease in vehicle performance, a high-pitched sound near the gas tank, and the engine shook violently when the accelerator pedal was depressed, especially while driving at approximately 60 MPH or more. The contact stated that the vehicle accelerated forward when the brake pedal was depressed. The manufacturer was made aware of the failure and informed the contact that a particular diagnostic code was not shown for the parts to be ordered. The failure mileage was approximately 51,990.

NHTSA ODI 11581217

The contact owns a 2018 Honda Civic. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,106. Parts distribution disconnect.

NHTSA ODI 11580379

Fuel injectors are failing in my 2018 Honda civic si, causing my short term fuel trim to set at -25 triggering check engine light. This disables multiple functions of the car. And looking for parts a found out that fuel injectors are out of stock.

NHTSA ODI 11580346

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that while accelerating from a stop light, the RPM decreased to zero causing the engine to misfire and the vehicle to stall on several occasions. The fuel and battery warning lights were illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure and created a case file. The approximate failure mileage was 116,995. Parts distribution disconnect.

NHTSA ODI 11577633

The contact owns a 2018 Honda Civic. The contact stated that the vehicle failed to start immediately and then hesitated to accelerate intermittently while driving. No warning light was illuminated. The contact stated he did not feel safe in the vehicle and did not want to injure himself or others. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were available for certain vehicles. The manufacturer was contacted and informed the contact that if the vehicle was experiencing a failure to take the vehicle to the dealer for the repair. Parts distribution disconnect.

NHTSA ODI 11574642

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11574750

Contacted Honda Corporate multiple times including the dealer , no remedy to ensure the safety of my vehicle which is at risk of stalling during operation related to national recall of fuel pump indicating the vehicle is unsafe to operate. Case manager from Honda Corporate uninformed, disengaged and rude. No transportation accommodations, no call or follow ups . Dealer not available to provide inspection or repairs. Vehicle is unsafe to operate leaving my family abandoned with no options in a vehicle I am making payments on.

NHTSA ODI 11574092

Car has been triggering engine code P0172, P219D, related to fuel mix being too rich in the cylinders. When I went to order fuel injectors for the vehicle to replace, they are backordered with no date or new part number provided.

NHTSA ODI 11573590

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11573280

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11573417

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11571810

The contact owned a 2018 Honda Civic. The contact stated while driving at approximately 30 MPH a warning that read "analyzing the system" appeared on the instrument cluster, then the steering wheel independently veered to the right. The contact stated that he crashed into a vehicle parked on the side of the road. The contact stated that his vehicle's front passenger-side bumper struck the rear driver-side bumper and tire of the parked vehicle. The contact stated that all of his vehicle's air bags deployed. The contact stated that the damage to his vehicle was to the front passenger side bumper and headlights which were crushed by the crash force. The contact stated that the right front tire was damaged and the axle was fractured by the crash. The contact stated that he was not injured. The police were called and wrote a report. The contact stated that his vehicle was towed to an impound lot and later declared a total loss by the contact's insurance provider. The contact had recently received notification from the manufacturer about NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the crash and failure had occurred last month. The contact related the failure and subsequent crash to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

NHTSA ODI 11571595

Regarding NHTSA Recall Number 23V-858, Honda campaign KGC, Service Bulletin 23-103, the recall notice indicates an increased likelihood of a failed fuel pump while driving, "increasing the risk of a crash or injury". The notice goes on to say "The replacement parts needed to repair your vehicle are not currently available but are expected to be available in the fall of 2024". So, it is possible that this vehicle will remain unrepaired until near the end of 2024, more than 9 months from now. Given the safety concern, how is this acceptable?

NHTSA ODI 11571760