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What 35 owners told NHTSA about the 2018 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (35)Crash / fire / injury (2)Engine (8)Electrical system (7)Fuel system (5)Equipment (4)Lights (4)Tires (3)Transmission & drivetrain (3)Visibility & wipers (2)Backup camera & sensors (1)Fuel System, Diesel (1)

2 of 35 complaints match · Visibility & wipers · clear filters

Mar 10, 2025Visibility & wipers

The component that failed is the rear glass. Yes, it is available for inspection. The rear glass defogger stopped working and melted the tabs off of the glass and burned the tabs cover. The problem has been confirmed by the dealership and i was advised there is already a recall for this but apparently my vin does not fall under the recall.

NHTSA ODI 11647299

Oct 13, 2021Visibility & wipers

Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I have brought it to the dealer and they say they all do it. It is normal. The issues has been confirmed by the dealer. It has been present on the car for about 1 year. The internet is filled with this safety complaint. They are starting to fold when you close the door.

NHTSA ODI 11436703

Working with the data? Download all 35 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 GMC Sierra 2500 Hd verdict →