What 389 owners told NHTSA about the 2018 GMC Acadia Limited

CAR WILL NOT RECOGNIZE I'VE SHIFTED TO PARK WHEN I TURN OFF THE VEHICLE. IT SAYS SHIFT TO PARK WHEN I ALREADY HAVE, AND I HAVE TO START THE CAR AND SHIFT AGAIN OVER AND OVER TO PARK FOR IT TO WORK. VERY CONCERNED ABOUT SAFETY.

NHTSA ODI 11253361

'SHIFT TO PARK' ERROR MESSAGE IS SHOWING WHEN MY VEHICLE IS ALREADY IN PARK AND I'M TRYING TO TURN THE VEHICLE OFF. I PURCHASED THIS VEHICLE LESS THAN A MONTH AGO AND IT CURRENTLY HAS 33K MILES ON IT. I'VE HAD TO TURN THE VEHICLE BACK ON SEVERAL TIMES TO GET THIS ERROR TO GO AWAY. WHEN THE MESSAGE FLASHES I'VE EVEN EXPERIENCED THE VEHICLE ROLLING INDICATING IT IS IN FACT NOT IN PARK ALTHOUGH THE SHIFTER IS IN PARK POSITION. THIS NEEDS TO BE RECALLED IMMEDIATELY AND I WILL ALSO BE CONSULTING AN ATTORNEY AS THIS IS A KNOWN ISSUE WITH NO CLEAR FIX (MANY PEOPLE WHO HAVE HAD THE SHIFTER REPLACED ARE HAVING THE SAME PROBLEMS AGAIN) AND THE PART THAT NEEDS TO BE REPLACED IS ON BACKORDER. PEOPLE'S VEHICLES LITERALLY CANNOT TURN OFF RESULTING IN BATTERIES DYING AMONG THE VERY OBVIOUS SAFETY CONCERNS. HOW IS THIS LEGAL?

NHTSA ODI 11253523

SHIFT TO PARK I SHIFT THE CAR INTO PARK AND TRY AND TURN THE CAR OFF AND IT STILL SAYS SHIFT TO PARK LIKE THE CAR ISNT IN PARK BUT IT IS. IT WONT ALLOW ME TO TURN THE CAR OFF. I HAVE TO SHIFT IT INTO DIFFERENT GEARS OR JIGGLE THE SHIFTER FOR IT TO REGISTER. I HAVE HAD TO RESORT TO REMOVING THE BATTERY CABLES OFF TO TURN IT OFF ONE TIME AS WELL. THE CAR WHEN IT DOES SHUT OFF FEELS LIKE THE TRANSMISSION ISNT FULLY ENGAGED.

NHTSA ODI 11253242

I JUST BOUGHT THIS 2018 ACADIA IN JULY AND IT IS NOW GIVING ME THE SHIFT TO PARK ALERT EVEN THOUGH THE CAR IS IN PARK. IT TAKES SEVERAL TRIES OF RESTARTING AND SHIFTING TO GET IT TO TURN OFF, SO FAR. I'M AFRAID ONE TIME IT WILL BE STUCK THERE PERMANENTLY.THIS APPARENTLY IS A KNOWN AND FREQUENT ISSUE AND GMC NEEDS TO DO A RECALL.

NHTSA ODI 11253306

FIRST OF ALL, THIS ISSUE IS BEING REPORTED BY HUNDREDS IF NOT THOUSANDS OF GMC ACADIA OWNERS. I RECEIVED THE "SHIFT TO PARK" MESSAGE MONTHS AGO WHILE IT STILL WAS UNDER THE 36,000 MILE WARRANTY AND THEN IT WENT AWAY UNTIL LAST WEEK. I GOT A "SHIFT TO PARK" MESSAGE WHEN I TURNED THE VEHICLE OFF EVEN THOUGH THE GEAR WAS IN THE SHIFT POSITION. THIS CAUSED A NUMBER OF SECONDARY ISSUES THAT ARE NOW COMPROMISING THE SAFETY OF THE VEHICLE. ONCE I AM ABLE TO TURN THE VEHICLE BACK ON AFTER IT DRAINS OR KILLS THE ELECTRICAL SYSTEM, I AM GETTING A NUMBER OF ISSUES. HOWEVER, THE ONES THAT CONCERN ME THE MOST ARE THE ROLLS EVEN THOUGH THE VEHICLE IS IN PARK, LOSS OF POWER STEERING, LOSS OF AWD, LOSS OF STABILITRACK, LOSS OF ABS, BRAKING SYSTEM ERROR AND POWER SURGES. THESE ARE THE MOST CONCERNING BUT I AM ALSO HAVING ISSUES WITH MY DASHBOARD, NAVIGATION, AND VEHICLE INSTRUMENTS. I CALLED THE GMC DEALER WHO HAD NO PROBLEM TELLING ME THE GEAR SHIFT BOX NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY AND THEY HAD NO IDEA WHEN THEY CAN FIX IT BECAUSE IT WAS ON A NATIONAL BACK ORDER. WHAT REALLY DISTURBS ME IS THAT THERE ARE LAWSUITS GOING ON DEALING WITH THIS PARTICULAR ISSUE AND THAT LITERALLY IT COMPROMISES THE SAFETY OF THE VEHICLE AND NEITHER GMC OR THE NHTSA HAVE ACTED ON THIS. I WAS DRIVING TODAY AND REALIZED HOW DANGEROUS IT WAS TO OPERATE A VEHICLE UNDER THESE CONDITIONS. YOU CAN LITERALLY BE DRIVING AND THE VEHICLE HAVE A POWER SURGE WHICH MAKES YOU LOSE CONTROL CAUSED BY A MALFUNCTION IN THE GEAR SHIFT BOX. I AM ASSUMING THAT NO ONE WILL DUE ANYTHING UNTIL SEVERAL PEOPLE ARE EITHER KILLED OR SERIOUSLY INJURED. THIS ISSUES HAS BEEN REPORTED ON MODELS GOING BACK TO 2017 AND HERE WE ARE IN 2019 AND STILL HAVE THE ISSUE. PLEASE HELP US, THIS ISSUE IS HAPPENING TO THOUSANDS OF DRIVERS AND IT IS NOT BEING ADDRESSED BY THE NHTSA OR GMC. PLEASE RECALL OR STOP SELLING

NHTSA ODI 11252624

MY 2018 GMC ACADIA HAS WARNING OF SHIFT TO PARK. WHEN IT IS IN PARK. AND WILL NOT ALLOW ME TO TURN OFF THE CAR. I FEEL THIS IS A MAJOR ISSUE. THIS ONLY HAPPENS WHEN IT IS STATIONARY.

NHTSA ODI 11245940

2018 GMC ACADIA VIN [XXX] MY CAR HAS 41,000 MILES. WHEN I PARK AND TRY TO SHUT MY CAR OFF A MESSAGE POPS UP THAT SAYS "SHIFT TO PARK". IT WILL NOT ALLOW ME TO SHUT MY CAR OFF BECAUSE IT DOES NOT IDENTIFY THAT IT IS IN FACT IN PARK. TODAY IT TOOK ME 15 MINUTES OF TURNING MY CAR OFF AND ON AND SHIFTING IN AND OUT OF PARK TO GET IT OFF. TWO DAYS AGO MY CAR STARTED TO ROLL BACKWARDS AS IF IT WERE IN NEUTRAL. THIS IS A SERIOUS SAFETY HAZARD AND NEEDS TO BE RECALLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11245589

GMC ACADIA "SHIFT TO PARK". THE SUVS FAIL TO DETECT WHEN THE GEAR SHIFT LEVER IS MOVED TO PARK. THE DASH BOARD SHOWA A MESSAGE ON THE INSTRUMENT CLUSTERS THAT SAYS SHIFT TO PARK EVEN THOUGH THE GEAR SHIFT LEVERS ARE ALREADY IN PARK. IN ADDITION TO LOSING THE ABILITY TO SHUT OFF AND LOCK THE SUVS, I WAS UNABLE TO TURN THE SUV OFF AFTER ATTEMPTING TO DO SO SERVERAL TIMES.

NHTSA ODI 11242869

GMC ACADIA WILL NOT REGISTER WHEN THE DRIVER SHIFTS THE GEARS INTO PARK. AN ERROR MESSAGE 'SHIFT TO PARK' IS SHOWN ON THE DASHBOARD EVEN THOUGH THE GEAR IS IN PARK. THE DRIVER IS UNABLE TO TURN THE CAR OFF BECAUSE OF THE ERROR MESSAGE. IT TAKES SEVERAL TURNS OF SWITCHING THE CAR ON AND OFF AND FLIPPING THROUGH ALL THE GEARS IN ORDER FOR THE MESSAGE TO DISAPPEAR SO THAT THE CAR TURNS OFF. THE CAR WAS TAKEN TO THE DEALER ON JUNE 26 FOR REPAIRS AND HAS BEEN SITTING THERE OVER A MONTH BECAUSE THEY ARE UNABLE TO CORRECT THE ISSUE.

NHTSA ODI 11241396

TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN THE VEHICLE WAS TURNED OFF, THE INSTRUMENT PANEL REMAINED ILLUMINATED AND "PUT THE VEHICLE IN PARK" WAS DISPLAYED. AS A RESULT, THE BATTERY DIED. THE CONTACT CALLED RENO BUICK GMC CADILLAC AT 775-333-0000 (LOCATED AT 900 KIETZKE LN, RENO, NV 89502) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

NHTSA ODI 11240337

KNOWN DASH PROMPTING ME TO SHIFT INTO PARK WHEN THE INDICATOR LIGHTS SHOW ITS IN THE PARK POSITION SO THE ENGINE SHUTS OFF BUT DASHBOARD LIGHTS STAY ON AND WON'T STOP UNTIL BATTERY IS DEAD

NHTSA ODI 11240335

WHILE STATIONARY, INSTRUMENTS SHOW A SHIFT TO PARK MESSAGE, EVEN THOUGH THE CAR WAS IN PARK. ACADIA WOULD NOT FULLY TURN OFF UNTIL THIS MESSAGE IS NOT PRESENT. THE ONLY WAY FOUND TO HAVE THE MESSAGE CLEAR IS TO CONTINUALLY SHIFT FROM DRIVE TO PARK UNTIL IT RECOGNIZES THAT THE CAR IS INDEED IN PARK. THIS HAPPENS REPEATEDLY - 8 OUT OF 10 TIMES I DRIVE MY CAR.

NHTSA ODI 11235145

AUTO DOES NOT RECOGNIZE THAT TRANSMISSION IS IN PARK.

NHTSA ODI 11234508

CANNOT LEAVE CAR. "SHIFT TO PARK" MESSAGE APPEARS EVEN WITH CAR IS PARKED. SOMETIMES TAKES 15 MINUTES TO PUT CAR IN PARK

NHTSA ODI 11233674

TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN THE CONTACT TURNED OFF THE VEHICLE AND REMOVED THE KEY FROM THE IGNITION, THE VEHICLE'S WARNING SENSOR WENT OFF, THE RADIO REMAINED ON, AND THE AUTOMATIC DOOR LOCKS FAILED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE VEHICLE. THE VEHICLE WAS TAKEN TO GREAT LAKES GMC BUICK (2824 N RIDGE RD E, ASHTABULA, OH 44004, (440) 319-3925) WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR FAILURE; HOWEVER, THE REMEDY WAS NOT AVAILABLE DUE TO A SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

NHTSA ODI 11231937

THE VEHICLE KEEPS SAYING "SHIFT INTO PARK" WHEN PARKED. CAN NOT CORRECTLY SHUT THE VEHICLE OFF OR LOCK THE DOORS ALL THE DASH STAYS LIT UP. MUST RUN THROUGH THE GEARS SEVERAL TIMES. TURNING IT OFF AND ON UNTIL IT GOES AWAY.

NHTSA ODI 11231398

WHEN I TRY TO SHUT OFF IGNITION I GET A WARNING ON THE DASH THAT SAYS TO PUT VEHICLE INTO PARK BEFORE SHUTTING THE VEHICLE OFF EVEN THOUGH THE VEHICLE IS IN PARK ALREADY. I HAVE TO SHIFT IN AND OUT OF PARK OR RIDE AROUND AGAIN AND THEN TRYING PARKING AGAIN TO GET IT TO SHUT OFF. ONCE I EVEN LEFT IT RUNNING AND WENT INTO THE STORE BECAUSE I COULD NOT GET THE VEHICLE TO SHUT OFF DUE TO IT THINKING IT WAS NOT IN PARK AND IT WAS.

NHTSA ODI 11231043

AFTER PARKING, MY ACADIA WOULD NOT SHUT OFF COMPLETELY. A MESSAGE CAME ON THE DASH, 'ACTION REQUIRED, SHIFT TO PARK'. A CONSTANT CHIME WAS SOUNDING ALSO. I RESTARTED THE CAR, SHIFTED OUT OF PARK, BACK INTO PARK, TRIED TO SHUT OFF AGAIN...SAME THING....4X'S!!! I WENT RIGHT OVER TO THE DEALER WHERE I BOUGHT MY CAR AND EXPLAINED WHAT WAS HAPPENING ( COULDN'T SHUT OFF THERE EITHER). SERVICE MANAGER KNEW IMMEDIATELY WHAT THE PROBLEM WAS BUT SAYS THE PART (GEAR SHIFT) IS ON BACKORDER AND HAS NO IDEA FOR HOW LONG!!! WHAT??? WHY ISN'T THIS A RECALL? I'VE READ QUITE A FEW OF THIS SAME COMPLAINT SO I CAN'T UNDERSTAND HOW THIS ISN'T A RECALL ALREADY ESPECIALLY IF THE GEAR SHIFT REQUIRED TO FIX THE PROBLEM IS ON BACKORDER, IT'S OBVIOUSLY A BIGGER ISSUE THEN 1 OR 2. SO FOR NOW , I JUST HAVE TO WAIT AND 'KEEP PLAYING WITH THE GEAR SHIFTER UNTIL IT GOES OFF' AS I WAS TOLD UNTIL THE PART COMES IN! HOW CRAZY IS THIS

NHTSA ODI 11222794

ON SEPARATE OCCASIONS, BOTH PARKED TURNED OFF AND RUNNING DOWN HIGHWAY, THE DASH LIGHTS LIT UP AND ALARMS CHIMED. CAR WOULDN'T START, NO COLD A/C. THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. CAR DIDN'T TURN AS WELL. COULDN'T SHIFT. AFTER DOING SO FOR A ABOUT 2-3 MINUTES IT WOULD GO BACK TO NORMAL. THE ATTACHED PHOTO WAS WHILE DRIVING DOWN THE ROAD YOU'LL NOTICE IT DOESN'T MEASURE ANY RPM'S HOWEVER THE CAR IS MOVING ABOUT 40MPH

NHTSA ODI 11222601

WATER LEAKING IN THREW BACK WINDOWS, SIDE WALLS , WATER COMING IN THERE PLASTIC IN DOORS BOTH FRONT AND BACK, WATER COMING IN BACK UP UNDER HEAD LINER. THIS ALL HAPPENING AFTER RAINFALL AND THE CAR WAS PARKED IN DRIVE. THIS CAR ONLY HAS 8,000 MILES ON IT PURCHASED BRAND NEW IN OCTOBER 2018 OFF SHOW ROOM FLOOR, I AM THE ONLY OWNER. I HAVE PICTURES TO SUPPORT ALL OF THIS AS WELL, INCLUDING WATER DAMAGE.

NHTSA ODI 11220468

"SHIFT TO PARK" ERROR 90% OF THE TIME WHEN I ATTEMPT TO SHUT THE VEHICLE OFF. IT IS IN PARK AND IT'S NOT RECOGNIZED AS BEING IN PARK. IT CAN TAKE ME ANYWHERE FROM 30 SECONDS TO 5 MINUTES TO JIGGLE IT THE RIGHT WAY TO GET IT TO REGISTER. PROBLEM IS UNTIL IT DOES REGISTER IN PARK I CAN'T SECURE THE VEHICLE. AND IT DINGS NONSTOP DRAINING THE BATTERY. I UNDERSTAND GM IS AWARE OF THE ISSUE AND DOESN'T HAVE A FIX. IT NEEDS A NEW TRANSMISSION IN MY OPINION. I'M STUCK IN A LEASE PAYING FOR A CAR THAT ISN'T SAFE FOR ME. IT JUST STARTED 6 DAYS AGO AND HAS ALREADY OCCURRED MORE THAN 2 DOZEN OCCASIONS.

NHTSA ODI 11216930

1* PURCHASED MARCH 2018 (ACADIA DENALI) SINCE AUGUST 2018 IN MOTION WHEN I ACCELERATE IT SOUNDS LIKE A LOUD LAWNMOWER & CRACKLING SOUND IN REAR MUFFLER AREA. TOOK IT CHEVY PLACE IN GLENPOOL, OK. THEY COULDN'T FIND ANYTHING. 2* ON 2 OCCASSIONS, IN MOTION, THE CAR ACCELERATED WITH A LOUD NOISE & AS IF IT WERE GETTING POWER & NOT MOVING THEN JERKS & SPEEDS UP ABOUT 15MPH FASTER & I COULDN'T STOP IT. I KEPT SLAMMING ON MY BREAKS, BUT THE BREAK WOULD ONLY GO IN SO FAR. I WAS FRIGHTENED WITH MY 2 YOUNG BOYS IN CAR SCREAMING. IT'S LIKE RIDING A HORSE & IT TAKES OFF & YOU CAN'T CONTROL IT. 3* ON ABOUT 8 OR 9 OCCASSIONS STATIONARY I GET OUT OF MY CAR & IT MAKES A REALLY LOUD ANNOYING SOUND LIKE A MACHINE/ROBOT POWERING DOWN. MY KIDS ALWAYS SAY, IT'S GOING TO BLOW UP 4* THE MOST ANNOYING, FOR PAST MONTH...STATIONARY, EVERY SINGLE DAY & TIME I TURN MY IGNITION OFF. IT HAS LOUD BEEPING SOUND & CHECK REAR SEAT FLASHING ON SCREEN THEN SHIFT INTO PARK FLASHES. THIS OCCURS EVERY SINGLE TIME I TURN MY CAR OFF. SOMETIMES I HAVE TO JUST LET IT GO ON ALL DAY BECAUSE I CAN'T GET IT STOP. I TURN CAR ON & OFF SHIFT BACK & FORTH & IT STILL WILL NOT GO OFF. SOMETIMES IT DOES AFTER LONG PERIODS OF TIME. I DON'T HAVE TIME TO STRUGGLE WITH GETTING A CAR INTO PARK EVERY SINGLE TIME I TURN MY IGNITION OFF. I HAVE TO BEAT IT FORWARD HARD WITH MY HAND TO THE POINT MY WRIST IS BRUISED. NOW I HAVE TO USE MY FOOT TO KICK GEAR SHIFTER INTO PARK. I'M AFRAID T'S GOING TO ROLL OUT & OR DOWN AND HIT SOMETHING, SOMEONE OR EVEN ONE OF MY CHILDREN. WHICH WOULD NOT BE GOOD. I'VE SEEN SEVERAL OF SAME COMPLAINTS. THIS REALLY NEEDS TO BE INVESTIGATED & RECALLED ASAP. MY ELDERLY MOTHER HAD TO CALL MY BROTHER TO ANOTHER PART OF TOWN TO BEAT THE GEAR SHIFT INTO PARK. THIS CAR WAS BRAND NEW & I SHOULDN'T HAVE ANY OF THE ABOVE MENTIONED ISSUES. IT'S FRUSTRATING THINKING GMC WAS TOP OF THE LINE & IT'S NOT.

NHTSA ODI 11209619

WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. I HAVE TO MOVE THE SHIFTER BACK AND FORTH BEFORE THE CAR REGISTERS THAT IT'S IN PARK. HAPPENS ON NEARLY EVERY OCCASION THAT I TURN MY CAR OFF.

NHTSA ODI 11206079

EXPLODED SUNROOF - THE SUNROOF EXPLODED WHEN I WAS NOT IN THE CAR. I HEARD THE GLASS FALLING IN TO THE SUN SHADE WHEN I CLOSED THE DOOR. TOOK ME SEVERAL DAYS TO RECOGNIZE AND FIGURE OUT WHAT THE SOUND WAS. NO ROCKS, NO SIGN OF ANYTHING FALLING ON THE ROOF TO DAMAGE. THE GLASS APPEARED TO BE PUSHED OUT AS CAN BE SEEN ON THE PHOTOS.

NHTSA ODI 11203222

"TAKATA RECALL" I HAVE A 2018 GMC ACADIA BEEN HAVING IT SINCE JULY 2018. TODAY I PUT THE CAR IN PARK AND PUSHED TO THE BUTTON TO TURN THE ENGINE OFF AND THE ENGINE SHUT OFF BUT IN THE DASH IT WAS DINGING AND SAID "SHIFT INTO PARK". I TURNED THE CAR ON AND OFF SEVERAL TIMES BEFORE IT WOULD SHUT ALL THE WAY OFF. IT HAS DOWN IT EVERY TIME I WENT TO SHUT THE CAR OFF TODAY. COULDN'T LEAVE IT AT WORK IN THE PARKING LOT LIKE THAT SO I HAD TO KEEP TURNING THE CAR ON AND OFF AND SHIFTING IT INTO REVERSE AND BACK TO PARK UNTIL IT SHUT OFF.

NHTSA ODI 11194785