What 55 owners told NHTSA about the 2018 Ford Transit Van

Hi, I bought this Ford 150 transit brand new back in 2018. About 6 months ago my rear camera is not working properly, sometimes the screen is dark or the view is real fuzzy hard to see cars when backing up. I called Ford corporation to see if this has a recall , but no such luck. They did file a complaint form of the issue. Will let me know when there is a recall. I'm worried that someday i'm going to back up and hit a car or a person, Also i do use this van for work to transport people. Its hard to see with a large full size transit van. I think this should be a recall for these transit vans its decently a safety problem. Please let me know. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11551722

The contact owns a 2018 Ford Transit. The contact stated that the rearview camera would inadvertently turn blue while reversing. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall because the VIN was not included in the recall. The contact stated that the failure reoccurred several times while reversing. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The manufacturer was notified of the failure and advised the contact to file a complaint with NHTSA. The vehicle was not repaired. The approximate failure mileage was 26,000.

NHTSA ODI 11434778