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What 426 owners told NHTSA about the 2018 Ford Fusion

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (426)Crash / fire / injury (9)Engine (196)Transmission & drivetrain (103)Engine & cooling (86)Fuel system (28)Electrical system (26)Steering (19)Wheels (11)Backup camera & sensors (8)Brakes (6)Airbags (5)

3 of 426 complaints match · Airbags · crash/fire/injury only · clear filters

May 10, 2025AirbagsBrakesCrash1 injury

Accident caused by brakes slipping and failing to stop even when pushed all the way down to the floor. Air bags failed to deploy. Resulting in a total loss estimate after accident.

NHTSA ODI 11660152

Jan 7, 2024AirbagsCrash1 injury

I went to head on to a light pole and my passenger side airbags did not deploy

NHTSA ODI 11563993

Apr 30, 2021AirbagsCrash2 injuries

I WAS HIT BY A TOYOTA HIGHLANDER ON HWY 12 CA WHILE WAITING FOR THE LIGHT TO TURN GREEN. THE TRUCKS APPOX. SPEED 40 TO 50 MILES AN HOUR,SPRAIN NECK,LOWER BACK SEVER PAIN REPTURED BREAST IMPLANT KNOCKED FRONT TOOTH IMPLANT OUT ..AIR BAGS DID NOT COME OUT CAR IS TOTALLED.I WAS AT A DEAD STOP. I WAS ON HWY THERE WAS A SHERIFF RIGHT BEHIND THE GUY WHO HIT ME HE WAS ON CELL PHONE. MY PASSENGER PULLED REAR OUT ENOUGH TO GET IT TO MY HOUSE SO IT WAS NOT TOWED. I WENT TO EMERGENCE AFTER I GOT HOME

NHTSA ODI 11414655

Working with the data? Download all 426 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Fusion verdict →