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What 7 owners told NHTSA about the 2018 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (7)Crash / fire / injury (1)Electrical system (5)Transmission & drivetrain (2)Engine (1)Fuel system (1)

2 of 7 complaints match · Transmission & drivetrain · clear filters

Jun 7, 2026Transmission & drivetrainElectrical system

Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps appearing. The EV range drops to zero randomly or gains range while parked and not plugged in. Dealership doesn't know what's happening even after paying money for diagnostics.

NHTSA ODI 11742569

Apr 17, 2026Transmission & drivetrain

I routinely have plugged in my PHEV, enjoying the quiet electric ride. I could complete a day's commute with the electric charge. However, the battery capacity was significantly reduced at about 50K miles. At about 73K miles, within a couple miles of starting to drive, the car would decelerate and go into 'limp mode', with a top speed of 35MPH. A warning signal of a wrench would appear, indicating a power train fault. While diagnostics at the dealer didn't detect a cause, an emissions test required by the State of Colorado found an 'unstable Hybrid Battery A voltage'. I replaced the spark plugs as recommended by the dealer, but that didn't address the problem. The diagnostics and repair cost about $1000.00

NHTSA ODI 11731934

Working with the data? Download all 7 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Fusion Energi verdict →